(Redirected) Aurora R4 CPU Fan problem (command center)?

My R4 for over a year (so the warranty is released). Just before warranty missed, fans began to everything going haywire. I contacted support and they have updated my BIOS and uninstalled/re-installed my remote control center. Which fixed most of the fans. Then I updated to windows 10, and everything was still fine. A month later, I had a system crash (wouldn't start upward) and took the PC to a local technician who found little bad ram was the only problem. Unfortunately, he drove my drivers back to before the bios and the command center have been updated (I don't know why). So, fans again started going crazy. I've updated the BIOS myself and that fixed some of the fans, however, the CPU fan is always crazy. If I run a program more complex than playing a video file, the CPU/system fan goes up to maximum speed (> 5000 RPM). In the control of the temperature, all times are stable around 27 to 28, so I don't know why the fan is too reactive. Also, I don't know why it lists the 0 system fan and the cpu fan at high speed, I've mentioned. Looking inside the machine, I can see that each fan is on, so no fan should be set to 0.

I've heard talk of uninstall command center and reinstalling it would help, but I was not able to repeat myself that I can't find the dell control center download more. In the page drivers Aurora R4, it isn't appearing any more for download and I don't want to delete it until I have a way to download again. My command center is listed as 3.6.5.0. I have no way of knowing if this is the last version, I can't find any control center files or current information on alienware.com or dell.com anywhere. I doubt replacing the command center will solve the problem, but it is frustrating that I can't even try. Heck, even the link to the support site for "Alienware drivers and applications" leads to a dead link now (a page that won't load). If this expensive platform becomes a brick after all just a year, I don't see myself ever buy (or sell) products dell again.

My system is an Aurora R4 with Intel (r) Core i7 - 4820 K Pro. Running on windows 10.

Better in this position in the Alienware owners Club Forum, here:

http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

Bev.

Tags: Dell Desktop

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