(Redirected) Dell website - account name

I've made several purchases for my company, without problem.  I place and in order to be shipped to another location and had to put someone else's name on the boat.  Now, his name is associated with my account and there is no way to change it.   Very annoying.    The directions that Dell sent me were:

Go to my account to-identify yourself

Sign in with your details

When you sign in, go to the lower left of the page, you will see an address book,.

Click on the address book, there will be an option change, click it.

Make the changes that you wish to submit and then disconnection and connection back,

Your details will be updated.

It does not edit the account that is on it, I could have done without their help.  My goal was to keep the address and the name of another location I need to place orders for there in the future.

Sorry for the evacuation, but when you're a computer company of the right size, it should work.

Better to post this thread in the Customer Care Forum here:

http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

Bev.

Tags: Dell Products

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