(Redirected) Disappointed by the customer service

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• disappointed by the customer service

  I had the same experience today. First purchase of Dell and I am extremely disappointed by the customer service. I remember and different people hang up on me as soon as I told them upset how I was. At any given time, a supervisor, which I complained to and his response was, "I'm sorry to hear, than I can help you with" didn't even want the names of the representatives, I had spoken with. Absolutely no respect for the customers. I'm reluctant to say it's because of the where they are, but it seems that there are cultural differences in how to treat customers.

  Hi realCreencia,

  Thanks for posting your comments on the Dell Community Forum Office client for protection. I am able to help you in this matter. Please respond to my e-mail and provide the requested information so that I can access your records into account.

  Thank you
  Lorna

• I need the customer service who can help.

  I have Photoshop CS5, a legal copy I bought a few years ago, I can not install the program on my computer because she wants me still pay for it.  I need help from customer service, but I'm redirected to a forum.  Very frustrating.

  To reinstall you need several things

  (1) your serial number more support containing the program.

  (2) the serial number of CS4 if your copy of CS5 was a upgrade

  (3) to have no activation exceptional on some other component computers software snap-in which case Adobe can reset your counter.

  Click on the link below and at the bottom, click on the chat applet. Someone from Adobe will help you then.

  Contact the customer service

• How can recover my Skype account when the customer service is not response yet in 24 hours?

  Dear friend,

  I can not connect to my Skype account, but I changed the password. I contacted Skype customer service and signed a form. The customer service said I would reply with 24 hours. But I still don't respond after a day still.

  I'm really worried. I don't know how long it will take to recover my account. I always use the email that I use to record the Skype account. But I remember the memory register information.

  What should I do? Just wait? I need my Skype account to communicate with my clients. I can lose my job if I lose my Skype account. Please, a good man trying to help me.

  Thank you very much. I hope you all the best.

  Aaron

  God bless you. Skype customer service are very nice. They helped me recover my account. All hope so be patience with these Gentiles. Good luck.

• (Redirected) Warranty and worst Customer Service

  I have a dell inspiron 5755. Recently, the computer stopped recognizing the charger dell charger and will not charge the battery.  I verified that it is a bad charger and nothing wrong with my laptop.  I called the technical support and all first they told me that I had to upgrade the bios, but since the battery was less than 10%, I have to send my laptop while they could upgrade the bios.  I refused, declaring that I just need a charger and was informed that they would not send me a charger and I had to send my laptop.  I spoke with a supervisor who then told me that I had to drop it because my laptop was bad and I need to update the bios.  I told her that there is nothing wrong with my laptop. This is the cord. and I checked it.  He told me that they would not send me a charger I would need to drop it. I asked to talk to his boss and he said that was not a boss. He said he signed his own payslip.  I asked to speak to the customer service and he refused to transfer me to a first time indicating that they couldn't help me.  Again, I asked and he transferred me somewhere that has been closed.

  A few days later I received a call from customer support and I explained what had happened and told me he would send me a.  After several times being on hold and 45 minutes... He then informed me that the power supply is not covered by my warranty and they will send me one but I have to pay for it.  This was the worst experience I've ever had with a computer manufacturer.  I will never buy another Dell.

  Hi jjones0313,

  Please this post in our forum to help customer care.

  http://en.community.Dell.com/support-forums/customercare/

• Windows 8 could not connect to the Customer Service of group policy on my HP Pavilion

  We recently purchased a HP Pavilion laptop g6 C7C77UA #ABL with 8 64-bit Windows. It seemed to work fine until a week ago (we only had it for 2 weeks). I can access the computer through my user that I'm the system administrator, but my husband try to click on the user whenever he has a message that appears saying Windows cannot connect to the customer service group policy, please see your system administrator. He could access his side in all first, we bought the computer.

  I did troubleshooting and it comes up saying that Windows Firewall is configured incorrectly. I tried to go in the windows firewall, but it is not letting me, he just guard spinning and finally said that he does not.

  So far, I like my HP Pavilion, but I'm about to throw it out the window because of Windows 8. Please help me! Thank you!

  Hello m-oickle,.

  Take a look at this document, which covers aspects of the restoration of your laptop.  Please let me know if the troubleshooting steps to help you solve your problem.

  Good luck!

• BlackBerry Smartphones could not contact the customer service

  I tried to contact customer service and I hit the proverbial block wall.  I need to talk to someone to get the PIN number on my daughter's blackberry.  It's a safety issue, and I can't go to the customer service.  She asks her ESN number and when I get it, I get an error message that is not valid.  I called both his phone and other attempint of mobile phone to get through without result.  Is there a number to get hold of a live person to explain the problem and the need for change?  If all goes well there's someone out there who can give me advice.

  Thank you!

  Lilbird

  And if you intend to ask for the PIN for your daughter has changed, you can not.

  Pins are hard coded to the device and cannot be changed.

• How to go to the customer service

  I tried to solve a problem for two weeks.  Someone at - it a number for a person at the customer service which might be able to get it solved. Thank you

  If you provide some details about the question, you need help it will be easier for a person determine if help you are looking for is available.  No one here has a number to offer another one in general that you find through the help options...

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hello! I can't subscribe to creatively Cloud for photographers. When you subscribe to gives an error when you pay with the card: "order processing error occurred for more information, please contact the Customer Service by phone 8 800 333 36 63."

  Hello! I can't subscribe to creatively Cloud for photographers. When you subscribe to gives an error when you pay with the card: "order processing error occurred for more information, please contact the Customer Service by phone 8 800 333 36 63, when making a payment via PayPal: PAYMENT_CPG_SETTLE_FAILED. How to order?

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I have lightroom 4.4 and want to spend at 6.4. I downloaded the installer, but it says it cannot download. It says to contact the customer service.  I am runnng on Vista and have a lot of space.

  I have lightroom 4.4 and want to spend at 6.4.  I downloaded the installer but it means it cannot download and contact the customer service.  I have Vista and a lot of space.

  That is what it is?

  I don't think that Vista will work with this version

  Scroll down and check each program

  -http://helpx.adobe.com/creative-cloud/system-requirements.html

• I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday

  Hello

  I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday! Is it possible to do? Thanks for your help, best looks.

  Dominique

  Thanks to you two, John and Kglad, for your responses. I have contacted Adobe and they had me download the package from their website. The problem was apparently with the package on the purchased version. Problem solved.

  Best regards.

• Apps CC will not update. Error U44M1I11. Said to contact the Customer Service, that I can't find or reach.

  I tried to update the CC apps for a few weeks. None of them will be fully download and update. They all give this error message:

  

  Summer trying to contact the Customer Service, but that seems an impossible task and useless on the site Web of Adobe! Any ideas on why this keeps happening and what I can do about it? They don't have not been updated in months because the position was vacant for a long time.

  Tanks.

  CC Updater - U44M1I11 another Instance is running

• When to pay issued what the command processing error occurred. For more information, contact the customer service by phone 8 800 333 36 63. What should do?

  When to pay issued what the command processing error occurred. For more information, contact the customer service by phone 8 800 333 36 63. What should do?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Dear Adobe, I've updated my account, my payment charged 2 times 1 EUR and still I can't access the PS and LR! Pls help me to find a contact in the customer service! Much thanks! Rita Frei

  Dear Adobe, I've updated my account, my payment charged 2 times 1 EUR and still I can't access the PS and LR! Pls help me to find a contact in the customer service! Much thanks! Rita Frei

  Go to Adobe Creative Cloud

  
  

  Hi Rita,.

  For 1 EUR costs please see Adobe Store | Order FAQ and your online payment

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• can I install CS5 on my laptop if 2 people already use the creative suite? I've now been referred to as forums after talking with the customer service and technical support online

  can I install CS5 on my laptop if 2 people already use the creative suite? I've now been referred to as forums after talking with the customer service and technical support online

  I was told they are separated once and also says to check the forums?

  Yes you can.

  ~ Rohit