(Redirected) Never buy a new Dell

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• YOU WANT TO BUY A NEW DELL DESKTOP COMPUTER. PLEASE SUGGEST.

  HELLO GUYS,.

  I PLAN TO BUY A NEW DELL DESKTOP WITH REST OF SETUP:

  10 1-WINDOWS

  2-INTEL CORE I5-5TH GENERATION PROCESSOR CORE.

  3-4 GB OF RAM

  4-1 TB HARD DRIVE

  5-1 GB GRAPHICS CARD

  21/06/23 "DISPLAY.

  PLEASE, HELP ME CHOOSE.

  Hi Latoli,

  Using your specifications, I came with the XPS 8900. It has 8 GB of ram, which is better.

  http://www.Dell.com/us/p/XPS-8900-desktop/PD?OC=ddcwgsk101hw10&model_id=XPS-8900-desktop

• Ultra smile Express | I want to buy the new computer dell laptop with superior configration

  Hi guys,.

  We are a team of 5 crew members and we want to buy a new Dell laptop with setting up higher. The budget for this will be about $ 350 to $ 600. Please let me know if we can get the good laptop for my purpose of graphic work under the above pricings.

  Thank you

  Smile ultra crew Express

  Hi megawhite,

  You must ask this question in the Dell India forum. This is the Dell USA forum.

  http://www.Dell.com/support/home/in/en/inbsd1?c=in&l=en&s=BSD

• I will never buy another Dell as long as I live

  I hate Dell with every fiber of my being. I got 2 computers, a M4700 and a M4800 and none of them worked and I run an online business and have not been able to work while they keep breaking. Brand new, works does not in the delivery. I'm trying to get a refund now on the 2rd broken one in 5 months, and I went through the usual India bounce around and have been waiting for 45 minutes again. Last week, I was logged out 15 times. I told my story at least 20 different representatives who never write it down and then disconnect me. I don't understand how they have clients, running a business like that. I'm a Web Designer and computer consultant so that people ask me what to buy all the time. I'm going to write my story and leave it on the net. I've never jerked around this property. If I asked them to loss of activity and all the hours I spent waiting and trying to get this problem fixed, it would be 20 k more. No lie. This is my hourly rate more business lost because I have not had my computer for 5-6 weeks on / off power in 5 months. I've been waiting for more than 60 minutes after being transferred from the India. I listen to this music on hold lively again. Since I bought the computer of origin in December, it never worked right. He was dead out of the box. They send a tech guy who has replaced most of the parts and it never worked right, then they send me the M4800 3 weeks and he broke completely two weeks after I got it. I want a refund. I don't want a 3rd computer. Also, I have no computer. I can't work. Of course Dell tells me that they can't pay back me, because the original order went from 30 days. Which is ridiculous. How can they do that when I have a computer that has worked since the first day. I gave them a chance to solve this problem, and it is not fixed. I'm not waiting 90 minutes and they refuse to refund my money. I have to wait another 3 to 4 weeks to get a new computer. I can't believe they do. Now, I entered my code of service 7 times and it is not recognize all the numbers that you enter. It's like a loop with them. I can't get help. It is a nightmare.

  I'm blogging on my site, but the story is not yet done yet! I still have it in draft form.
  I never thought that he would go so long... in 8 months. Here's my nightmare to date.

  This is a true story as incredible as it sounds when you read it. What I find the most amazing, is how Dell is still in business running it like that. After about four months of Dell, I realized that I need the entire document. And the story is not yet finished and it's been 8 months and 4 computers later.

  9/2013- My Acer is overheated and cannot manage the level of video processing that I need for my business.
  I start shopping for a computer that will last me for years and be durable and reliable. Read criticism of M4700 for PC Magazine and think it's a good deal and good computer for my needs.

  Buy 9/13 this deal includes Pro support which is very important for me because of my bad history with Dell and terrible customer. I'm charged and the clock of the guarantee starts even if it's another two months before I was able to use the computer. Takes a full 6 weeks to get it. They ran out of somewhere.

  Oct 2013- Is not a DVD/R in writing, somehow, I missed it on the prescription. Send it back. Takes still 4 weeks
  
  Nov 2013 happens - I knowledge now, I did not Support Pro, and they will not give to me because it my mistake when I don't have for the accessible reader into writing. Too busy to put in place, leave it for a few weeks.
  
  DEC/2013, start moving files and put in place, but working on two computers for a month. Finally get all the programs installed, start using the start and I get a blue screen of death and multiple shut downs when you are doing something to do with videos, and then it becomes closed and blue just randomly screens downs for no apparent reason.
  
  January 2014 - blue screen boot all the time, before it was once or twice a week. Download Dell Remote help - middle of 3 hours of the night and can't fix. Reference Dell group still 2 hours and they can't fix it. Computer will not make any video work. The main reason I bought it. I'm starting to find a lot of other people on the Dell forum having the same problems. A lot of broken computers and blue screens that appear constantly.

  May 2014- Dell finally give up and decide to send me a new computer. Will be 2-3 weeks to get to me.
  A better that they say. I ask them to switch me to Support Pro because I had so many problems, they say no.

  End June, 2014 New M4800 arrives - spend hours to move files, reactivate all of my graphics and design programs web, office suite and many many programs I use for my business. Two weeks later, I'm downloading some work online and the computer becomes black. Does not start, all the lights at the top of the fair Board flashing.

  July 2014 Call Dell, hours later, looks like the motherboard is bad. I have no computer and now I have no access to my emails and my files of the company and everything else I need. Tech comes out two days later, change the motherboard, video card and more. Computer still does not. He has no idea what the problem is. Ordered another motherboard, just came back two days later, works again on this matter and considers "non repairable computer." I call Dell and they CS Rep tells me is not repairable does not mean it can't be solved. I talk to him, how can you say that? I need another computer replacement and before another 4 weeks. Now, I have no access to my work for the last 8 months and e-mails and they suggest I have borrow your desktop to someone if I can use the hard drive!

  I have an external one put in place, but it is useless to this situation on a laptop. The guy told me that I have to take the computer share following its directions on the phone until they send me a replacement.
  What the? Dell is going to force me to disassemble the computer to the phone until they send me a replacement? I already remove other two computers, and I'm getting sick of the present. All I wanted was a computer that worked. I have spent so many hours on it, and now they are forcing me to disassemble a computer? What kind of service is that?

  I hang up and cry. So I'm on my work. I need to get the job done and I can't. I call Anthony, my guy tech who tried to repair the computer and he is shocked by what they want to me and told him and his boss will try to help me get a faster replacement computer. He will try to reopen the case and talk to someone at Dell. They are independent contractors, and I can see fighting for not to say anything negative. He feels really bad for me, but he has no power or on what they are doing.

  I'm taking a break to talk to Dell, since I did not have another clock free hours for you can call, be disconnected and fight with them again. Whenever I call, I have to me shore mentally to deal with all the UPS crash and useful people and tell my story over and over again since the departments that I take care of not not talk to each other, and NONE of my problems are documented for the another dept to read. It's a nightmare. I realize there is good chance that I won't have a computer for weeks, then I begin to dig all the old computers that I and my Acer I bought the Dell to replace.

  It's Friday and the Ministry of replacement is closed and no one can help me before Monday. I called my credit card and try to get a refund and the refund Dept. is closed for Citibank until Monday too.

  My Acer must be at the top of the unit. I put a sweater and work standing on the air conditioner. I spend the weekend to transfer all files from 8 months ago at my dad's computer.
  The transfer of 'easy' of windows is 9 and a half hours. I spent the next 3 hours reactivate and install programs that don't yield on and digging at the old licenses and codes, all of which are on a list on the broken computer.

  

  July 29, 2014 Monday morning: first of all I call Citicard, a refund would solve all my problems. I desperately want to forget Dell forever and just buy another brand. Card bank Citibank refuses a refund. They say that Dell has a 3 year warranty, they cannot help me. I cried as I hang up. This is the first time I did not use my American Express card for a major purchase and I'm seriously regretting this choice right now. I called Citibank before I used the card to buy this computer and they told me that they had the same policy for refund/replacement such as American Express. Amex would be of me reimbursed. You can count on them regarding such things. I will never buy something big with my Citibank credit card again.

  I decided to try again with a different CS Rep., I hope they won't have me disassemble the computer it's release-able before they order me my 3rd computer but I have my tools out and I ready to to do that if that's the only way I can get my replacement computer.

  Dell phone service is the worst and after that I finally find the right dept I ask for a refund and they say no way, but when they put me on hold, I learned to be queued means that you will be disconnected with Dell. I think that 'hold' is the code for hang up on this person. I added to the top how time may that I was hooked to the top/disconnected upward by them and it now more than 30 times. The total number of real. Can you imagine if I was a boss or an employee for Dell? This is not the case for me.

  I connect everything and everyone that I get, I ask their name, and ask them to call me if we get disconnected. In two hours I'm trying to get help this morning I eventually call Dell more than 8 times. One of them told me before it disconnects / places awaiting me, "our software is.". Two of the 8 people who pulled swear me they help me and promise to call me if we're disconnected but never call back me. Another said to me earlier in the day, "we had problems with some of the parts of these machines. I have names for everyone, but they are not real half the time and you can never talk to them or even to find them. Two hours later, 8 disconnects and 5 times my story and enter all my information on the phone and listen to their music on hold, I now hate with a passion.  I get a CS Rep named Eric who says he will take my case and take responsibility for it.  He will order me a replacement. Erik assures me that he will be in charge of my case and I don't have to continue to talk to different people. I get the confirmation email saying he'll come within 10 working days.

  Usually 2-3 weeks of not having a working machine. Another day of shooting. I can't do any work for my clients and work piling up. Children begging me to buy a computer from anyone but Dell and just sell the following that they send me on Ebay. I feel that how can I do this to someone else? I don't know how the guarantee would transfer more and honestly, I feel like it would be dishonest to stick to a person with this problem.

  7/30 Computer replacement number 3. I try to remove the hard disk from broken replacement machine number 2, but one of the 5 screws to remove to get out the hard disk is stripped. A screw away from my life back. I call Dell.
  Customer Service-says his name is "Alex", I ask to be sent to a tech person to remove the screw. Waiting and the phone for an hour. Refused. I told me they don't do that. I need to go somewhere and pay me or mail back into the computer and they will then send me the back of the hard drive.
  Within 10 working days. I've now had my computer for more than 5 weeks. I pray you, they refuse. I take the hardware to the computer store and they use their tools extractor and may not leave the screw. They are trying. I love my local hardware store. Thank you True Value Hardware in Castro Valley, you guys are the best. They are like your time old corner store. They are actually in the middle of a neighborhood. They seem to have a bit of everything and generous in offering to help you when you have these weird problems. I'm going home and email Eric, my rep cs who promised that he would take responsibility for my case, and I ask him to help me please. Here's what he sent back 24 hours later.
  "I'm sorry, Madam, but I must inform you that I no longer work in the Department of the workstation. I have moved to another Department and no longer have my old cases, including yours. Your case will be given to a new owner if. I trust that they will be able to solve your problem. ».
  I just laugh at it. I'm at the point now where the only thing that will make me feel better is to publish my story and leave my honest comments everywhere on the internet. Dell will spend millions to get new customers and then they treat them like that. What is the problem with this company? I will become the person walking anti-dell in my personal life.
  A dark reminder of what can happen with Dell if you have any kind of problems. I have send an email 'Mary', who told me her name was Alex yesterday, but my follow-up e-mail is Mary. Now I ask a confirmation email whenever I talk to someone, but I only get these about 1 5 times. I learned to try to force them to send me an e-mail while I'm still on the phone. I beg you to help me. No response... never.
  I now know to call, nobody will help twice. Just wait for that if you buy a Dell computer. You never have a person who will help you in fact. They are all fired the ball and you can't get real names, extensions or anything like that.
  
  7/31 call CS Rep name is Karla. 1 hour. I make sure Karla is going to call me at the time where I'm getting hung up. She is wise and never put me on hold for the whole time we're talking about. She puts just the phone down instead. Seriously, I think that it is the ONLY way that Dell will not cut you. I feel hope, it may be actually trying to help me. I request this be dealt with in order to return the computer and recover the hard disk. I'm ready to box it upward, and then return to the UPS Store for the 4th time to regain a Dell computer. I ask him if they can speed up it somehow since I am now 5 weeks without a working computer.
  At this point, I do not expect anything. I kept telling them how I run an online business and can't do my job and have the year last of my life on this hard drive. Why bother? They don't care. No one took in charge the world this month as any other 8 that my CS Rep John 1, whose email I can't access even more and they wouldn't give it to me once again when I asked. Karla talking to several departments different and after a lot of time to hold (but not actually put on hold, thank God), she tells me that they will send a technician home to remove the screw. Seriously? Can you even believe this? I begged Mary/Alex yesterday and she was cold and unyielding, there is no way that would happen. I expressed my disbelief to Karla, who said only: I am pleased that help you, it will be 3-4 days for the service call? Much better than the 10 days that looks more like 3 weeks.

  Independent contractor for Dell Anthony released two days later and can't get out the screw.
  Now he almost 05:00 for Dell and I will not be able to get any aid again until Monday, this guy Brian tells me that I'm out of warranty before it bothers even to read my file. I tell him I'm on my replacement computer 3rd of them so I'm certainly not out of warranty. And to find my service ticket, he put me on hold and... Click, disconnected. Every time. Like clockwork.

  I call back review this brand-new and the rep, Josephine said I have to put you on hold... I Scream no, until it can do (and disconnect me again), and I beg him to put just the phone down.  She does and I have heard all the people on the phone, wow, who are strong and then after 5 minutes it goes silent... oh no, please please do not disconnect me once again... I have to just sit here and wait for the operator turns on and says: ' If you want to make a call, please hang up and try again. Wow, I truly memorized by high hanging on so many times by Dell and hear the interrupt message. Josephine, he said now the warranty is not displayed. Honestly at this point, I think I should write off the 2000.00 for this machine and forget it. I easily lost 10 times x billable hours and work during this period of not being able to do my job and on the phone trying to correct problems with Dell. Josephine treated the return of order, and I ask him how can I be sure that I will come back this hard drive? I don't trust them at all. I do not hang up until I get the email of its confirming everything. Also sincere to someone of you other sufferers as it there, don't let them put you on hold! Tell them to put just the phone down. It's the only way you will not be disconnected.

  

  Since I bought the first Dell Sept 2013, I do not have the use of my computer for 4 months. Up to half of the time since I placed the original order. As of today, I am looking at another 2 weeks until they send me back my hard drive. I do not have a usable computer to return to my work online.
  I was forced to recreate jobs and combine work better as I can for my clients. My email is an obsolete year now and I have no access to the programs and files on the hard drive that has a stripped screw.

  TO BE CONFIRMED...

• Hard drive crashed. Buy a new. How do I re-installed Office? I have re-instalation of XP disc but I never had a desktop drive. It was already installed on the computer

  Hard drive crashed. Buy a new. How do I re-installed Office? I have re-instalation of XP disc but I never had a desktop drive. It was already installed on the computer

  Contact the manufacturer of your computer that you initially provided with your computer, with Office already installed.
  Ask them to provide the office disk/s.

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon. Mick Murphy - Microsoft partner

• (Redirected) Buy a new motherboard

  Heyo everyone,.

  I think maybe I need to replace my motherboard, the reasoning, because it is on another forum.  I want to know what are my options here?  My current system is:

  Alienware Aurora R4

  3930 processor I7

  CN-07JNH0-69702-21 d-0598 motherboard (replace it)

  16 GB of RAM 1866mgz Ballistix (it's the new RAM I will install on the new system)

  ASUS Radeon R9 380 4 GB PCI express 3.0 vid card

  power supply Dell 850W (came with aurora r4)

  1 TB harddrive (came with aurora r4)

  Can I order a new motherboard with new processor already installed and just remove/replace in my R4?  Or simply order a new motherboard and install my existing i7 in the new motherboard?  The motherboard should I buy?  Direct replacement?  Update the motherboard and processor and all the stuff I already have will fit in?  I have had this system for 2012 and want to spend just a few coins if I can, rather than buying a new system.

  Thank you

  Chuck

  Hi Chuckrock2004,

  Please repost this in the Forum of the Club Alienware for help.

  http://en.community.Dell.com/Owners-Club/Alienware/

• Recently, I buy a new computer dell laptop... There Gilbert win8

  Recently, I buy a new inspron to computer dell laptop 15 with win8. So anyway my os will be corrupted what am I supposed to do. How do I reinstall win8?

  You have two options:

  If you want to reinstall Windows 8, which means remove applications and personal files and settings, you can use the reset and refresh. This is equivalent to a clean install.

  To do this, follow these steps:

  · Press the Windows key + i on your keyboard to show the charms (if you use a touch screen: touch the right edge of your screen and drag your finger to the left)

  · Click settings

  · Click change PC settings

  · Click general in the left column

  · In virtue remove all and reinstall Windows, click Start

  Then follow instructions that will be provided on the screen to reinstall Windows on your PC.

  You can also create a disc of recovery right now:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/how-to-re-install-Windows-8/788f46fd-fde5-4523-BF01-746de76a9a79

• Photoshop elements 12 never worked on my new Dell after several uninstalls and reinstalls

  Photoshop elements 12 never worked on my new Dell after several uninstalls and reinstalls.  I downloaded from my Dell's digital delivery and nothing happens after downloading.  Have uninstalled and installed several times, only to have nothing happen. Adobe won't talk to me on the phone about the 12 version and the cat turned up nothing.  Any ideas, please let me know.  Thank you!!

  Hello

  Please see the links below.

  Troubleshoot installation | Adobe Photoshop Elements & Adobe Premiere Elements for Windows

  Download Adobe Photoshop Elements please visit - products download Photoshop Elements | 10, 11, 12, 13

  I hope this helps.

  Kind regards

  Vivet

• I am running Acrobat 9 Pro (9.5.5).  Do we not have to buy the new version if we have never updated?  Or we have the right to upgrade to the latest version.

  I am running Acrobat 9 Pro (9.5.5).  Do we not have to buy the new version if we have never updated?  Or we have the right to upgrade to the latest version.

  I'm not really clear on the intent of your question.  If you can get the latest version you want to buy it.  When you go to buy, you should be able to see if it has an option to buy an update of the version you currently have.  I can't find the purchase page to check it out myself... I can only find the subscription option.

• Resolution issues of image (redirect) on my new DELL XPS 13 (2015)

  I just bought my new DELL XPS 13 inch 2015 model Corei7, touch screen version.  As soon as I came to explore, I noticed that the fonts are super sharp and high resolution, which is great, however, images/logos of websites such as facebook, cnet, and many others is a bit blurry and pixelated. Why is this the case? I have a pro apple mac book and all the images load perfectly here.

  What could be the problem and is it possible that I can find a solution or this?

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Bev.

• Help before you buy the new r4

  Hi all
  I would buy the new Alienware 17 and I want to know if the bios is locking to avoid installing windows 7 or Ubuntu? I intend to remove the Win10 and install Win 7, Win10, Ubuntu, and maybe a hackintouch. I did some research and some say it's the Secure Boot that who manages, but I have never has a laptop I don't know if it's true.
  It's my first Alienware.

  www.Dell.com/.../Alienware-17-Laptop

  Hello.  I don't think that the BIOS itself is locked to any BONE, at least in a way that you can't turn off.  The biggest problem you'll have is to find drivers that work.  Intel went to bed with Microsoft of processors and chipsets before will not fully support or support at all, nothing below windows 10.  If you can find the drivers for the components inside the computer that works with Windows 7, then you shouldn't have any problem installing windows 7.

• It is better to buy a new or fix the old one?

  Buy a new one:

  -New first price 1249 euros

  How many years does he work?

  -Old one on eBay... The best model for the cheapest price...

  To bring back to life:

  My computer is an iMac since mid-2007 24 inches

  -Find and buy the same hard driver because the former does not work anymore... (price?)

  -Put 3 gigabytes of RAM for my computer and a person must be (price?)

  -OS X Snow Leopard 20 $

  -Updated to the latest version of Leopard

  -OS X Lion 20 $

  See if it works, maybe not...

  How many years can he work?

  Witch of the option is most interested? I live in Hong Kong on Lantau Island, so delivery are very expensive...

  Only you can answer that question, but I'll be happy to give you my opinion.

  A. person cannot predict how long a new piece of electronics could last, last few years a lot (your iMac 2007) some last few.

  B. I bought two Macbooks off of eBay, was undesirable the other was great. When you use eBay is caveat emptor (buyer beware) you never know what you get and you will not have your money if it is not what you expect.

  C. While the replacement of the hard disk and ram are not particularly difficult jobs if you don't feel able to do labor costs could be high. RAM for a 2007 iMac will also be costly. Fully upgraded a 2007 iMac will be four versions behind and not taking in charge security updates.

  If I were you I recycled this old iMac or sell as does not and investigate a refurbished iMac the Apple Online Store. They are completely renovated and carefully tested, come with a one year warranty and the extended Apple Care warranty purchase option and are sold at a discount.

• 15 - e028us: should I buy a new battery?

  Long story short, the port of loading to my laptop was fried for about 3 months now. I bought a replacement part and will try to fix it myself (if all goes well, it will not explode lol)... anyway, the battery was at 1% last I remember. I read online that store the battery is bad. Something will happen if I used this battery? Should I buy a new one? It's a generic brand... I can't afford to buy a HP battery (charge tuition and whatnot) currently

  Thanks in advance

  I bought it here and its about a year:

  http://www.Amazon.com/GP/product/B00ROHBYZW?PSC=1&redirect=true&ref_=oh_aui_detailpage_o02_s00

  Don't just assume a problem until it arises. Ranger 3 months at discounted rate is not likely to cause a problem, especially if it's a fairly new battery (low cycle count).

• ProBook 4530 s: why do I need to return the old part, if I buy a new game?

  Well, I had a problem with my motherboard and replaced by a technician on-site in that HP sent me.

  The laptop is out of warranty, and I paid for the new motherboard + labor.

  However, when technology is introduced, he said it does not replace the motherboard unless I give him the old motherboard. He went on to say that it wascompany policy"and it won't let me keep all old, even though I pay for the new component.

  I was too tired t o argue with him, and he has replaced the motherboard and took the old motherboard.

  Reflection, it is quite absurd.

  It's like HP telling me "If you buy a new HP laptop, you will need to return your old HP laptop to us.

  It would make sense that I was getting a free replacement and the laptop was under warranty. It makes no sense when the laptop is out of warranty and that I pay for the replacement part.

  Think about it, when I bought the laptop, I obviously paid for the motherboard that came with the notebook. Then why HP becomes to take away from me?

  If I buy a new battery from HP store instead of amazon, I need to regain my old HP battery?

  If I buy a new keyboard on the HP store, should I return my old keyboard?

  I can give you the file number if you wish.

  Honestly, if it's the "strategy of the company", I never bother with another HP product again.

  HP has new motherboards. They sell the bad on the Chinese market and they appear on eBay or similar places. You have a new motherboard. If you can tell us the number of part of what you purchased we can tell you the "full" price and the "Exchange" of the party. They should definitely explain the options for you, but I think probably, they assume you want the lowest trading price.

• I want to buy a new code of Win XP or XP product.

  A big problem I have with the software, it is that previous versions are generally not available. I have Windows 7, but it will not aand drivers card mother recognized mmy or with any other material. I would like to know how can I run Window XP. I can't find my old XP discs, but I can get the program without worrying. For the most part, I need to buy a new product key, so I can have a legitimate system. Buy a new computer is not an option and would be a waste of technology that I have sitting here.

  Amazon: http://www.amazon.com/Microsoft-Windows-Professional-Full-Version/dp/B00022PTI4/ref=sr_1_4?ie=UTF8&qid=1293976854&sr=8-4 be ready for a few surprises that Microsoft has stopped the sale and distribution of XP on October 22, 2010.

  JS
  http://www.PAGESTART.com

  Never be afraid to ask. This forum has some of the best people in the world to help.