(Redirected) Short screen freezes on XPS12

I need help. I've looked everywhere and tried several things but my screen freezes for a short period (5 to 10 seconds in general) every few minutes.

I have:

-updated my touchpad of Cypress software at latest as Dell (2.5.1.72)

-reinstalled my mouse software (running Windows 10 Microsoft mouse) software

-disabled the touchpad palm rejection

Nothing has worked. This problem started after an automatic update from Microsoft on January 29, 2016 (KB3124262).

The system is

XPS Q 12 9, 23

Windows 10 64 - bit - up-to-date with all auto updates

Cypress trackpad

Best of this post in the portable computer Forum here:

http://en.community.Dell.com/support-forums/laptop/default.aspx

Bev.

Tags: Dell Products

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