Reference Dell MD3000i - Contoller Module 1 Stopped working, I think that

I think that I lost my MD3000i Controller Module 1.  I'm not familiar with these devices and I donb't want to waste them.  I don't have spare parts.  Is it possible to see if I can get the Controller Module 1 working again?  The Module is NOT in offline mode.  I ping the outside management NIC of the band, but I can't view the IP information for Port 0 and Port 1 iSCSI network settings.

Module controller 0 is working right now, but without the controller 1 I lose redundancy.

Thank you

PS - I have registered Support information but don't see nowhere here to tie it.

Sam - I was able to get the module working again yesterday.  I had to put offline, cut the power, unplug the chassis unit and disconnect the NIC after these actions, I have it plugged it all back in and brought online and was able to redistribute the readers.  Everything works well again.  Backup controller order has been placed.

Thank you!

Tags: Dell Products

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