Reference Dell promotional Gift Card Consolidation evasive

I'm not use horrible service or ignored as a client, but the way they treat the process of promotional gift card after a purchase is made must be the worst customer service experience I've had over the years... and I'm usually a fan of Dell.

After recent purchases, I'm done with two gifts, compensation in the amount of $100 and the other $ 25.  I wanted to buy an item for $125 on the Dell site and learned during departure that they will apply only one gift card per purchase, but I could consolidate gift cards if I called it 1-800-624-9897 Monday to Friday from 09:00 to 18:00 CT only.

On Monday, I called and waited on hold during an hour and a half before having to hang up.  Tuesday, I waited more than two hours.  Then I remembered and chose the option to leave a voice message for a return call based on the message that I would hear something "in 2 hours", but I have not received a call.  I left a second message Wednesday after an hour and did not get a call back that day there either.  I left a third message Thursday and did not receive a reminder.  Friday, I held again for a few hours and then left a message before.

Needless to say, I do not have a reminder to a message, that I left and never got through no matter how many hours I did.  I can't believe that Dell would force customers to call to consolidate gift cards if they do not have the manpower to accept these calls.  It is the customer service terrible promise calls in two hours if the customer still waiting for 6 days later.  This purchase could already achieved and delivered now!

I guess I'm just a customer so I'm not sure that Dell would care if they lost me or not, but I just wanted to give a warning to others even before to perform the process of consolidation of promotional gift card.  Even don't waste your time.

Hi mikeyllo,

Thanks for posting your comments on the Dell Community Forum Office client for protection. Please accept my apologies for any frustration or inconvenience this matter may have caused.

I have forwarded your concerns to our promotional Marketing for review team. They can only consolidate PREPAID gift cards. You can use more than one promotional gift card, but you must call to place the order.

Please see terms and Conditions for promotional gift cards:

With the help of several cards

11 Dell will only accept a limited number of Promo card per purchase. Promo card funds cannot be merged with funds from all other cards Promo or other gift cards from Dell of any kind.

I hope this information is useful. If you still need help, please reply to my email and provide the requested information.

Thank you
Lorna

Tags: Dell Products

Similar Questions

  • Reference Dell 1390 vs intel 3945 mini-cards

    my inspiron 1520, when I always get waiting, dell 1390 network card, the other day, I bought a network card intel 3945 out of ebay for IT... I made the right choice, I think I did, but the need for expert advice?

    http://CGI.eBay.com/WS/eBayISAPI.dll?ViewItem&Rd=1&item=200217190592&ssPageName=STRK:MEWN:it & ih = 010


  • My gift card promo do not refund on cancelled order forced

    Reference dell is running a scam? I ordered a micro to the store and got a gift card promo, then I used the coupon in conjunction with a Visa gift card and the order was cancelled several weeks later and I was refunded never the gift card.

    When I chatted with technical support, they said to call the Finance Department. When I talked to financial management, they told me to talk to the gift card service. When I spoke for the gift card service, they told me to talk to the customer. Customer service myself and then transferred back to financial management. The Finance Department said that the colleague of gift card was not to deal with this problem. When I called the next time I was assessed a "colleague" who told me that the card would be refunded at the end of September 22, he was not. I recalled on September 23 and was told the "colleague" who handled my case was not available and was at a meeting and told me to leave my callback number. I left my callback number and called much later in the day and told me that she was still around. I'll remember today, but I expect a lot more of the same.

    This is ridiculous. I really think there is an ongoing scam at dell.

    Hi Rivenlife,

    Thanks for your follow-up survey. Please excuse the delay in responding to your email. It will advise you that I forwarded your questions to our team of promotional Marketing for review. Once I get a response to my request, I will contact you again.

    Thanks for your patience,
    Lorna

  • Reference Dell M1000e + aggregator MI/O port mapping

    Hi all

    I intend to install a new chassis Dell M1000e with Dell M/o aggregator. During the time of solution, I have a few questions about correspondences between the physical uplink with NDC blade ports ports. A Please check the config below and specify my queries?

    My hardware:

    • 1 x Dell M1000e
    • 2 x M i/o aggregator (A1 & A2)
    • 16 x M630 Blade (Qlogic 57840 S ANC four ports card)

    Reference DELL M/o aggregator:

    (reserved for Future use) module QSFP + 2 ports (Port No1:33 - 36 & No2:37 Port-40)

    I want to use these two modules for my blades 4-port Quad and the confusion I had, how to associate these 16 ports (8 ports of each module) to the server blade and the amount of bandwidth I will get by blade with redundancy.

    Module 4-port SFP + 10 GbE (Flexi-O of the Bay) (Port No.: 41-48)

    Module 4-port 2/4/8 Gb FC FlexIO (Flexi Bay 1) (Port No.: 49-56)

    FYI - I would like to install ESXi 6.0 on all blades

    Thank you!!

    Vinay

    Oriented server ports are configured automatically as part of the aggregation of links groups if the server is configured for the LACP Protocol. Static GAL is not supported.

    You will use the segregation network VLAN. A VLAN for network traffic and the other for the CF. Here are the commands to configure interfaces for different VLANS.

    Unidentified:

    Dell (conf) # tengigabit interface 0/16

    Dell(conf-if-te-0/16) # vlan unidentified 4

    Output Dell(conf-if-te-0/16) #.

    Tag:

    Dell (conf) # tengigabit interface 0/16

    The tag vlan Dell(conf-if-te-0/16) # 4

    Output Dell(conf-if-te-0/16) #.

    Traffic from servers will follow the path of the VLAN. For example, if an internal server, facing the port is set to VLAN 4, that traffic will be transmitted on the uplink port which has also set to VLAN 4.

    By default, all external ports are placed in a single whole LAG. However, you can change the configuration to support several shifts of uplink. Page 159 of guys configuration takes you step by step on setting up several shifts of uplink.

    The aggregator automatically configures to match the FCoE parameters used in the switches to which it connects through its uplink ports. FIP snooping is automatically configured on an aggregator. Automatically configured port channel (LAG 128) works CWF port mode. See page 86 for more information and examples of config.

    For redundancy, you could stack the units together. 241 page details the process of stacking.

    Page 54 of 102 of the Guide blade IO has one other diagram that details more internal server port mapping for each blade.

  • Cannot use e-gift card with a quote

    Hey guys!

    I have some major problems with a purchase. Thursday (four days ago), I got a quote for a chat for 13 Chromebook sales representative. I couldn't buy then because I had to wait until my gift cards has consolidated. (None of them are promo gift cards.) Today, I checked and gift cards have been consolidated (yay!), so I looked to the top of the quote to complete the purchase. He had nowhere to enter the gift card and apply it towards balance. The only mention of gift cards, I could find was in relationship with (and with) a financing statement. I didn't sign up for an account, but the word "gift" is not even on other pages until the final payment button.

    I spoke with someone in the chat, and he said to select "Gift card" payment type drop down. There is no such don't fall down I can find. The payment page has text links for the different forms of payment that each have their own page. I tried selecting the option 'Pay with two credit cards', but the card does not appear as an option of credit card here.

    then... How can I request a gift card to my balance? I am unable to use a gift card with a quote? Or do I wonder funding to use a gift card?

    Thanks for any help you can provide!

    Thanks for the reply, Lorna. In fact, I was able to get back in touch with the sales team and make the purchase by phone with no problems. Don't know what was going on with the purchase online, but the problem was solved in another way.

  • Reference DELL demanding $80 for a share of $5.90

    Laptop Inspiron 5758 bought April 2015, had the power switch replaced under premium support Oct - 15, 2 days after the end of my premium (to July 19) support switch has not yet. Card replacement (of the power T2CVC button) costs between $5.90 and $15, but is out of stock on every site I can find. Reference DELL tell me or send my laptop to be fixed @ $169, either to buy the small Board that DELL has a monopoly on cost me $85 (Anurag Srivasava3 July 21, 12 h 50 HE)

    This is outrageous, this is a new laptop and I expect at least Council (oct-2015) replacement work would be covered or DELL would have at least the care that I have a computer DELL with a hardware fault rather enjoy my situation and make huge profits that they would send me a part at normal price.

    Check out this link.

    Dell Inspiron 17 (5755 / 5758) power of button with cable - T2CVC

    They can notify you when it's back in stock...

  • Reference Dell MD3200i correct editing with IP system and the NIC for faster network speeds

    Hi all

    I worked on this project for a while now. I did a lot of research and have contacted Dell several times. I need help.

    I have 2 sets of identical to use for Hyper-V clusters servers. We bought a Dell MD3200i in November, we also bought a Dell 5424 switch and a Cisco SLM2048 switch. These servers have Real Tek 2 network cards for iSCSI Jumbo frames is 9 k

    The Dell MD3200i is two SAN controllers. Dell 5424 is the iSCSI optimized switch and Cisco is a 48 switch ports. iSCSI is on its own network that nothing else is connected to it. (There is an Iomega NAS and a promise Vtrak SAN Tech with all current domain of execution with iSCSI controller)

    Reference Dell MD3200i controller 0 Port 0 192.168.130.101 controller 1 Port 0 192.168.131.101

    Controller controller Port 1 0 192.168.130.102 1 1 192.168.131.102

    Controller controller Port 2 0 192.168.130.103 1 2 192.168.131.103

    Controller controller Port 3 0 192.168.130.103 1-3 192.168.131.104

    Cisco switch has 1 VLAN n ° 1 on it and the 130 subnet inside elements. There are 8 connections to the switch. 4 controller 0 and 1 of each of the servers. It has an IP of 192.168.132.4, but that switch IP does not make difference. Lighted Jumbo frames

    Dell switch has 2 of #1 for various things such as the domain controller, Vtrack, and SIN. Subnet 2 is 131 and has a total of 8 connectors inside. 4 in 1 controller and 1 from each of the servers. Lighted Jumbo frames. The switch IP address is 192.168.132.2

    Groups of servers. Each server node running Windows 2008 R2 SP1 and running hyper-v with virtual server clusters / storage folder on them. 2 Realtek NIC with Jumbo frames made 9 k ProdNode1 and ProdNode2 have 12 Core i7 CPU with 12 GB memory, EXNode1 and ExNode2 have 12 Core i7 CPU with 24 GB of memory.

    ProdNode1 iSCSI-1 192.168.130.110 ProdNode1 iSCSI-2 192.168.131.110

    ProdNode2 iSCSI-1 192.168.130.120 ProdNode2 iSCSI-2 192.168.131.120

    ExNode1 iSCSI-1 192.168.130.130 ExNode1 iSCSI-2 192.168.131.130

    ExNode2 iSCSI-1 192.168.130.140 ExNode2 iSCSI-2 192.168.131.140

    Portal discovery iSCSI on ProdNode1 went to 192.168.130.110 192.168.130.101 and 192.168.131.110 192.168.131.101 each of the other servers Discovery Portal have been pairs like this.

    iSCSI tab click on add 8 MPIO sessions at each of the ports on the MD3200i from Dell, target. For example, I added 1 session of 192.168.130.101 using it. Add Session,--> activate--> Advanced Mutlipath--> Local--> IP 192.168.130.110 initiator and target 192.168.131.101 iSCSI adapter. This is repeated on all servers. 4 connections for each NIC.

    The network is very slow. It revolved around 2 to 4 MB/MIN and it should be much faster. Initially, we had only the Cisco switch with only 1 VLAN and everything connected directly to it. I read somewhere that MPIO has been the problem, so I went through the same configuration but does not verify the MPIO checkbox above. Once this has been done, the network speed went up to 1.5 GB/Min but modular storage Dell was not happy, and virtual servers would fail and the connection is not very stable.

    What wrong with my setup? Can I directly home and fix the servers directly to the PowerVault and will make stable and allow for failover and redundancy NIC? I need to get this stable so I can move with something else.

    Thank you Ron

    You will need to change your system of intellectual property on this:

    rbramble
    EX-Node1 iSCSI-1 192.168.130.130
    EX-Node1 iSCSI-2 192.168.131.130
    EX-Node2 iSCSI-1 192.168.132.140
    EX-Node2 iSCSI-2 192.168.133.140
    Prod-Node1 iSCSI-1 192.168.130.10
    Prod-Node1 iSCSI-2 192.168.131.10
    Prod-Node2 iSCSI-1 192.168.132.20
    Prod-Node2 iSCSI-2 192.168.133.20
    Reference Dell MD3200i
    Controller 0 Port 0 - 192.168.130.101 Jumbo Frames 9K
    Controller 0 Port 1 - 192.168.131.101 Jumbo Frames 9K
    Controller 0 Port 2 - 192.168.132.101 Jumbo Frames 9K
    Controller 0 Port 3 - 192.168.133.101 Jumbo Frames 9K
    Controller 1 Port 0 - 192.168.130.102 Jumbo Frames 9K
    Controller Port 1 1 - 192.168.131.102 Jumbo Frames 9K
    Controller 1 Port 2 - 192.168.132.102 Jumbo Frames 9K
    Controller 1 Port 3 - 192.168.133.102 Jumbo Frames 9K

    Your iSCSI sessions will be:

    For EX-Node1:

    -192.168.130.130 to 192.168.130.101

    -192.168.130.130 to 192.168.130.102

    -192.168.131.130 to 192.168.131.101

    -192.168.131.130 to 192.168.131.102

    For EX-Node2:

    -192.168.132.140 to 192.168.132.101

    -192.168.132.140 to 192.168.132.102

    -192.168.133.140 to 192.168.133.101

    -192.168.133.140 to 192.168.133.102

    For Prod-Node1:

    -192.168.130.10 to 192.168.130.101

    -192.168.130.10 to 192.168.130.102

    -192.168.131.10 to 192.168.131.101

    -192.168.131.10 to 192.168.131.102

    For Prod-Node2:

    -192.168.132.20 to 192.168.132.101

    -192.168.132.20 to 192.168.132.102

    -192.168.133.20 to 192.168.133.101

    -192.168.133.20 to 192.168.133.102

  • region of gift card error

    Sorry
    I bought 2 surface of the Japan pro, then I moved to the Mongolia.
    My problem is that I can't use my gift card!

    Help me

    Sorry for my bad English

    Hello Batjin,

    Thanks for posting your question on the Forum of the Microsoft community.

    Microsoft gift cards give you the ability to conveniently purchase digital goods and services from Microsoft, even if you don't have a credit card. Once you redeem a gift card to your Microsoft account, you can buy and download thousands of amazing apps, games, movies, TV shows and more to Windows Phone, Windows, Xbox games and Xbox video stores (referred to as "Microsoft's stores").

    NOTE: Certain rules and restrictions apply, so be sure to read this FAQ and all the terms and conditions.

    Check the links given below to see the issue with the region.

    Microsoft gift card FAQ.

    https://Commerce.Microsoft.com/PaymentHub/help/show/toc_link_no_50?lang=en-us

    How can I redeem a gift certificate or promotional code?

    http://Windows.Microsoft.com/en-in/Windows-8/redeem-gift-card

    Xbox and Windows Store Gift cards

    http://www.Microsoft.com/en-us/account/GiftCard/default.aspx

    Hope this information is helpful and let us know if you need more assistance. We will be happy to help you.

    Thank you.

  • Cannot use the Microsoft gift card.

    It gave me a gift card from Microsoft when buying my Surface at Staples Barrie (Canada), and when I logged on my account to apply the $25 gift card was said that it was invalid in my country.

    Attempts to contact Microsoft surface by CAT earlier and chat window was impossible to use, because I couldn't expand window Tech... SO could not see when they met or what they were saying.  Finally, tried to send it to my mail, and I saw that they responded with a Question, presumably while I had spent.
    Talk about frustrating...
    Staples was unnecessary, saying they were talking Tech was difficult to contact by phone...
    The gift card has an expiration...
    Someone else to Canada encounter the same problem, and if yes, how did you get your %25 card gift applied to your account.

    Hello

    Make sure that the date and time are correct on the computer.

    (a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.

    (b) click on change date and time. And then check that the time zone is correct and the time of the internet tab has the ability to synchronize with the time server Internet.

    For more information, see this link:

    How can I redeem a gift certificate or promotional code?

    http://Windows.Microsoft.com/en-GB/Windows-8/redeem-gift-card

    I would say to contact the Microsoft Store support for more information: http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/ThemeID.29553000/

    I hope this helps. If you need help with Windows, let us know and will be happy to help you.

  • How can I buy tokens to play poker zynga with an ITunes gift card that I download on my ITunes store account. the system on my IPhone gave me the following message "your purchase cannot be completed, to contact Itunes support support a.

    How can I buy tokens to play poker zynga with an ITunes gift card that I download on my ITunes store account. the system on my IPhone gave me the following message "your purchase cannot be completed, to contact Itunes support support on this Web site, www.apple.com/support/itunes/ww/.

    Click here and ask for help from the staff of the iTunes Store.

    (145085)

  • I can't redeem my gift card

    I can't redeem my gift card

    Hello

    It may help to follow the steps detailed here:

    More information:

    What kind of card do I? -Apple Support

  • Music Apple 1 year for $99 with the gift card

    I was a member since they started now give a discount if you purchase a gift card and register. I want the same discount, I'd gladly pay a year in advance for a similar discount. Who's coming for members? Come on give Apple your loyal customers the same option without having to cancel and sign up again with the card. I want an initial discount of one year! Oh and I also pay family plan be sure to include this plan.

    Apple is not read here.

    Submit your Apple requesting such a thing here:

    http://www.Apple.com/feedback

  • Visa gift card decline

    I have a Visa gift card. Apple has disabled my card. To activate it, what should I do?

    A card having a chance to be accepted, it must be registered with the same name and address (including the format and spacing etc) that you have on your iTunes account and have been issued by a bank in the country where you are (and, therefore, the country that sits on your iTunes account)-prepaid cards are likely to fail as. You have a good credit card or debit (debit card may not work)?

  • I have an Apple gift card account and want to use it, but I always get sent to my account where the payment is listed as a Visa card I have more. How can I change the billing to my gift card, I no longer the card and do not know the pin code

    How can I change my payment with a Visa card, I no longer use my gift card account. I don't have the gift card so I don't know the PIN code. I have the amount of the card on account, what should I do?

    Hi Nancy, there.

    Looks like you are trying to update your iTunes billing information, but he continues to ask you for a credit card security code, you have more. You may be able to change the option to zero rather than use the "Use your Mac or PC" section of this article:

    Modify or delete your Apple ID payment information

    If for some reason you can't, this article explains why this may be the case:

    If you don't see anything or can't select

    You may need to reach out to our iTunes support staff directly if you cannot get a resolution with these resources:

    the iTunes Store support

    Thank you for using communities of Apple Support.

  • have the apple gift card to convert iTunes

    was given an apple gift card, which was designed for use on apple or iTunes store applications, does not need anything, whether in the Apple store have macbook and iPhone.

    How can I transfer the amount of the donation to itunes

    Sorry, but that isn't possible.

    What kind of card do I? -Apple Support

Maybe you are looking for