Reference Dell touchpad doesn't scroll in Windows 10 - Inspiron 11 3137

Updated my Inspiron 11 3137 to 10 Windows by doing a clean install.  I installed all the drivers from the Dell Support site for Windows 10 x 64, including the v19.0.15.2 Dell Touchpad Driver (A00) listed. I configured the touchpad settings as I had them in the previous OS - with 2 fingers of active scroll. It worked fine, but now has problems to win 10.

Win 10, scrolling works fine in Google Chrome and Nitro pdf reader only (I've tested, at least). In Internet Explorer, and all of the 'modern' aka 'Metro' apps, scrolling does not work. When I scroll gesture, a small roll of type icon appears but nothing happens (see attached photo).  I tried to reset the touchpad settings and I tried to uninstall / reinstall the driver, without success.

Suggestions?

Thank you!

In case anyone else has this problem, I solved it by installing the driver for the Touchpad of Dell for Windows 8.1. Now, all scrolls, including Windows 10 apps and Internet Explorer.

The version that works is v17.0.9.23 (A03) and is listed under 8.1 WIndows drivers.

Tags: Dell Laptop

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