refund and cancellation subscription monthly stock of adobe
Hello
I would like to cancel and disable my monthly subscription of stock adobe and get the refund.
Thank you very much for your help!
Hello
Please contact our support Chat assistance- contact customer service team
Thank you
Bev
Tags: Adobe Stock
Similar Questions
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I called adobe and cancelled my monthly subscription... Why adobe continue to send new invoices?
Please see I sent a private message.
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I have to cancel my subscription of stock of adobe, but I can not connect, what can I do?
Hello
I see that you have contacted the support team and your subscription has been cancelled.
Kind regards
Bev
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Refund to cancel a plan to export adobe pdf.
By mistake, I subscribed to the export format adobe pdf instead of acrobat from adobe pro DC my cell phone. I already subscribed to acrobat pro DC and remove the other plan. My question is if I have a refund.
Hello
An answer depends on where you bought the subscription for. Please take a look at your bill online, or purchase confirmation email.
a Google Play Store
Subscriptions on Google Play - game Google Help
(b) Apple App Store
Contact Apple - Apple Support support
iTunes - account & billing - Apple Support
(c) adobe web site
Cancel your subscription or membership. Acrobat, services Cloud of Document PDF
If none of the above answers your question, please contact Adobe customer service directly. Sorry for the inconvenience.
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My subscription to Adobe Stock began on 18/02/2016 and cancelled on 23/03/2016. I still have the half deducted from the price will be? if I resume my subscription, must I pay once again ?
Our support team is currently working on your case and keep you soon.
Kind regards
Bev
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Hi there - already I bought a month of adobe stock (10 pictures per month) and cancelled it after a month. The system is not offered this choice. Help, please. It meets my needs, I won't be frozen for more than a month. Thanks Jo
Hi Joanne,
Do you mean that you're not seen the monthly plan? Can please sign in the stock site, go you to: plan pricing and membership Adobe Stock | Adobe Stock and send me a screenshot of what you see? This will help me to solve your problem.
Thank you.
EBQ
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How to make a refund on a subscription to Adobe Stock
Dear Adobe,
I would like to file a complaint with you in regards to the customer service awful that I received from you and your team in recent weeks. I tried for three weeks now to get a refund on a subscription to Adobe Stock, which, to my knowledge, was not active. I was charged £100 for your adobe stock during the past four months service, a service that I have not used only ONCE and raw was cancelled after a few days using the service of trial in September!
I am aware that I sign up for a trial of this service, so when you a few days of use of the product is in the "Manage subscriptions" section my account cancel my trial where after I was told by the site Web from Adobe that I had 'Active subscriptions no.' so, assuming that it was an opt-in subscription, took him just yet. Fast forward to December and my bank statements show that I have now been charged nearly £100 (about £24 per month) by Adobe for courtesy of the service, I wasn't EVEN GIVES ONE OPTION CANCELLATION! Having now escalated this case 3 times for your team by phone (none of which have come back to me by email or telephone as promised many managers of the Department - I had to remind each of the three times to find out what the resolution - terrible!) I was told that I wouldn't be a refund on one of the payments taken from my account!
Your customer service has been catastrophic, I was ignored with scripted answers that don't even take into account what I said, I was promised three appeal supports the management team and not received one and have now lost nearly 2 hours of my time on the phone with a customer service team that can as well have been an auto response message...!
It has completely tarnished my opinion of Adobe as a company, and working in a creative design industry, going to as many people as possible aware of this disappointing experience with stereotypy corporate...
Hello
I'm sorry to hear about your experience with the customer and will respond to this in with the teams involved.
To cancel an annual membership, you must contact support as shown here - cancel your membership of Stock
I see you registered for a subscription of Stock on 8 October and received a refund for the first month as part of the promotional offer.
The plan then extended on 8 November and 8 December - £23.99 for each month.
As you have not used allowances to image during these months, I have will arrange a refund as a gesture of goodwill.
This means that all 3 charges associated with Stock subscription will be refunded.
Kind regards
Bev
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Come and cancel my subscription to cloud creative because I had to format my note to some six months previously and never had to use the creative cloud and why I want to cancel has already taken a year of my signature and continues to fall on my credit card I pay not use.
This is my reason to cancel this subscription.
Look through the following links and use the chat options or by phone (when they are available - not usually the weekend), so necessary for your situation:
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.Adobe.com/thread/1703848
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails try using another browser.800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).
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The subscription I have is the one year plan adobe photoshop, that is not the plan of the student. I am currently a student at the University of Texas, so I was hoping to go to the student with all the adobe products plan. I don't know if I need to cancel my subscription or if there is another option.
As far as I know, a Userid may not have two subscriptions... cancel one you have (contact Adobe or you will be charged a cancellation fee) and buy a new subscription
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I called to cancel my subscription to the month for first adobe adobe support. The representative told me that my membership was cancelled successfully. But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes it mean, the representative has not really cancelled my subscription?
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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If I cancel my monthly subscription and re register later, are my files that I created the first time still saved? Or did my account from scratch?
Always save your files on your hard drive or server that you have access to. You control where files are saved. They will be there is you cancel your subscription, and they will be there when you register again.
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I have not received serial number after buying Adobe first pro (monthly subscription).
Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.
Creative cloud subscribers use their adobe ID to activate their programs.
Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), apps download Adobe Creative Cloud | CC free trial Adobe
Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.
the desktop application gives you access to the cs6, cc and cc 2014 apps. and probably more in the future.
If you already have the cc desktop application and you need to refresh your adobe id, sign in, and sign out | Creative office cloud app
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How to cancel my monthly subscription to Adobe Reader for iPad Mini?
Someone, help please?
Someone can tell me, how do I cancel my monthly subscription to use Adobe Reader for iPad Mini?
Thank you.
Hi Rinzlerac,
If you subscribe to the PDF package or ExportPDF since the Mobile Reader app, your subscription is managed by the Apple App Store. Please contact them to have your subscription canceled.
Best,
Sara
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I want to cancel my monthly subscription, there isn't a "Plan to Cancel" button or a link for me. How can I cancel my plan. Do not send me the page 'aid', I got a lot of useless advice from adobe. Just help me to renounce my PROJECT! Thank you.
Return, cancel or change an Adobe order
or contact the adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html
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I'm not able to receive my refund after canceling my subscription
Adobe are trying to do the same for me-i am cancel my subscription to automatic renewal and they are saying no refund is due to nevertheless be indicated in the email for renewal a full refund is due if you cancel within 14 days
have @anthony - you reported this to commercial standards?
@jeff - file number is 0219797009
Rishis3497730 I've asked that a member of our support team will contact you directly concerning the refund of cancellation fees for the second year of your annual membership.
For future viewers on an annual membership, I recommend the cancellation of your membership prior to the anniversary date. You can find details about the cancellation process independent, available in most regions, to cancel your creative cloud membership..
Alternatively, if you want to cancel at any time, without cancellation fees, I would recommend a monthly membership. You can find details about how to convert an annual subscription to a monthly membership to update or change your plan creative cloud .
Rishis3497730 if you continue to experience difficulties, please update this discussion.
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