Refund via Paypal (Xbox360)

My son made an (unauthorized) purchase via Xbox Live for a game that cost £44.99.  I immediately noticed what had happened and contacted Microsoft to remove the game (what they do) and asked if they could pay back the money they had there, I was over the Moon that the purchase has been made on our PayPal debit card.  It was on 30 September and neither I nor my Paypal account got this refund.  I've hunted Microsoft three times now and they say just her was sent but was 16 days ago and it seems to have disappeared just waiting for our bank account feels very sad.  I spoke with Paypal who have confirmed that they have not received this refund if what can I now as it seems to have disappeared forever? Thank you very much.

Hello

Your Question is beyond the scope of this community, that we don't work for Microsoft or anything having to do with the Xbox...

I suggest that repost you in the correct forum.

'Home'

http://forums.Xbox.com/

"Xbox forums.

http://forums.Xbox.com/xbox_forums/general_discussion/f/3817.aspx

"Xbox Forums directory.

http://www.Xbox.com/en-us/forums

See you soon.

Tags: Windows

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