Refusal to open JPEG files, inability to use 'Paint'... all due to a catastrophic hard drive failure!

I am semi-retired and depend on my XP system during a large part of my income.    Yesterday, my hard drive "took a dive", and I upgraded my computer with a second hard disk, burner CD, etc., etc.   However, somewhere along the way I lost the ability, integrated with this when I bought it in 2001, to open and edit the JPEG and other picture files.  PAINTING has been my main editing tool for photos on which I rely.   My opening software allowed me to crop, change the contrast, color saturation, etc. etc.  I don't had fooled it with all this in so long, that I can't even remember the name of the program!   My technician downloaded XP service Pack 3.   And I'm pretty sure it's something simple.   But while I have become adroit enough with my computer and was able to reinstall my scanner, printer, etc., etc., I never did quite this kind of reconfigure.   I know that I had ANY software program that came with the computer or the attendant to the scanner and printer, etc, etc.     He had twelve hours now and I have pictures that I need to get online as soon as POSSIBLE.

In short: help!  Help, please!

My old hard drive could not be recovered.  No files have been saved.  No program.  No files have been transferred, but I

generate new photos every day!  And I cannot now meaningfully change them.  I need to crop, lighten, Darken,

change the color balance, etc. etc and IMPOSSIBLE.

When I click on my JPEG files (and probably all OTHER files!)  I don't get any guest of 'open '.   I can not even FIND paint, I used every day.  I got XP Professional Service Pack 3, apparently.   Yes, I think that every single Windows Update has been loaded and installed.   As far as I know, or paint, or Photoshop (I think that's what has been!) is on my computer or activated.

===============================================
OK... the old hard drive disappeared...

Am I to assume that you have pictures currently saved to your new hard drive?

If you double click left photo it will open in Windows Picture and Fax Viewer?

Paint comes with Windows... If you want PhotoShop, you will have to
buy it. (he might have image editing software included in)
your original OEM but package that was lost when your hard drive is dead
unless you have records of installation for the individual programs)

For painting... go... Start button / all programs / Accessories / Paint.
If you do not paint... try the following steps to install it.

Uninstall and reinstall MS Paint in Windows XP
http://www.winxptutor.com/paint.htm

You might like Windows Live Photo Gallery... it's a free download
from Microsoft and it has cropping and editing capabilities.

You can save the download in a folder on your hard drive and
install from there, instead of trying to install online.

Go to the following site:...

Windows Live Photo Gallery (Essentials)
http://download.live.com/Photogallery

On the left, click the "Download..." button

When the download screen appears...
On the left, click on the button "Cancel"...

Now left click on the "Try Again" button...

This will allow you to download the
complete record of 134 MB...

(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)

On the installation screen, you will have the
option to uncheck all the apps that you
do not want to install.

Directions for use: cropping photos with Windows Live Photo Gallery
http://blog.mynetx.NET/1044/Live-Photo-Gallery-how-to-crop-photos

Windows Live Photo Gallery
Transfer, edit, display, and share your video and digital photos
http://www.Microsoft.com/NZ/DigitalLife/media/transfer_photos_from_your_camera_to_the_computer.mspx

Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

Tags: Windows

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