Reinstall crashes windows 7 to 25%

I do a favor for a friend. A virus was on the computer and deserved to be wiped, but they did not have the factory to install disks. I ordered those and went to reinstall windows 7 and it formats the drive and begins to load files and drive DVD then begins to turn from top down and continue to do it 25% and goes no further. I just tried a 2nd hard drive and it does the same thing. I have already run edge diagnosis for the ram and the hard drive of origin without error. I don't know what else to do. Thank you

It is a Pavilion g-7 64-bit.

just to keep you in the loop usb install worked perfectly, don't know why hp's new discs didn't work...

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