Rejected calls, security refusal control?

This is the Cisco Tandberg C40 Codec

* s h.323 Gatekeeper status: rejected
* s h.323 Gatekeeper address: "62.171.194.50."
* s h.323 Gatekeeper Port: 1719
* s h.323 Gatekeeper reason: 'security refusal '.

I guess that the problem comes from the Cisco box and not with SWGFL such as H323 and E164 settings are the same for the Cisco and SWGFL?

The Aethra Vega X 3 in the room next door works fine as the Cisco did last month.

A lot of expensive equipment is not, unfortunately, we had an interview with Logicalis contract that expired.

It could be a bad alias e164 number, a wrong password, some software incompatibility between the used two

versions...

SWGFL is the supplier of your registration service, you should check with them what goes wrong and

what they expect to be configured.

Tags: Cisco Support

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