Remote Agent: OLT returns Version check was no Match

I am trying to use remote agents. I tried Windows and Linux agents with identical results.

After you run a test with one of the remote agents, the server displays:
Status current error
Check orphans of the Version of the Agent was no Match

Customer shows:
18:19:04, queue 198 INFO [Messenger] Try server=t3://192.168.32.102:8088 = queue/AgentPoolNotificationQueue
18:19:04, 259 INFO [Messenger] obtained ConnectionFactory
18:19:04, 273 INFO [Messenger] Got queue queue/AgentPoolNotificationQueue
18:19:04, 291 INFO [Messenger] creation queue connection.
18:19:04, 304 creation INFO [Messenger] queue session.
18:19:04, 316 INFO [Messenger] connected to the queue server=t3://192.168.32.102:8088 queue/AgentPoolNotificationQueue =
18:19:04, INFO 316 [request] [URL:t3://192.168.32.102:8088; ID of applicant: oats; Applicant Key: 99bb5c62-f65a-4dbc-b8cb-db44bbd3ece4; Applicant: waiting / AgentPoolNotificationQueue; Request ID:6; [Request: stopagent;] -authentication successful
18:19:04, 316 ERROR [EmpStartMain] unknown agent ID: agId14_rnda167a6bd-2f25-4be8-b449-903b9bb7cd40

Any help is very appreciated. Searched Metalink and found nothing on this specific error.

Thank you

John A. Booth
http://www.metavero.com

The wording of the initial error "Version Check failed to Match" makes me think that it resembles something that I met once after the installation of a small tuft release. You must ensure that the Agent installed on the remote computer is the same version as the controller.

for example if you had installed on machines both controller and agent and then improved OATSv9.00 JUST OATSv9.01 the controller controller would be able to talk to the agent on the remote computer v9.00.

I could be wrong, but that's essentially what I found with one of the v8 improvements as soon as possible.

Try to upgrade the agent on your machines remotely with the same setup you have on your controller (but only to install the agent, not the paclage of whole OATS).

Published by: IHodgetts on January 28, 2010 16:55

Tags: Oracle Development

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