Remote Desktop printing problems

I am connected to a client computer from my desktop via the remote desktop connection.  I'm unable to print on the correct printer in my office from the client computer.  I've correctly selected the "Printers" checkbox on the tab Options/Local resources before opening the Office remotely.

I have several printers connected to my desktop computer; my HP Laserjet 4050 printer is the default printer selected.  A printer called 'Lacerte pdf' is also a desktop printer that is used by my tax software to print pdf files.  This Lacerte pdf printer is NOT selected as the default printer.

My office printer 'Lacerte pdf' appears on the desktop of the remote client (as well as the printer of the client) as a selection of the printer.  My desktop HP 4050 printer does not appear as a choice on the desktop of the remote client.  I can't print my desktop printer "Lacerte pdf" the client remote desktop because this printer selection is used only inside the Lacerte program.  The Lacerte program is not installed on the remote computer.

I used the desktop connection distance and printing features of hundreds of times over the years and have always been able to print on my printer HP desktop of the remote computer.  I'm very comfortable with the process and confident that I have correctly set up the printer before you log on to the remote computer.

Hello

It would be advisable to contact your system administrator.

Apart from that, you can try to install the latest drivers for printers.

I can't print to a network printer:
http://windowshelp.Microsoft.com/Windows/en-us/help/3f04f06b-269F-4576-a6f7-ed17952d5e031033.mspx#ETDAC

All the best!

Tags: Windows

Similar Questions

  • Unable to connect: Remote Desktop control problem

    Original title: remote desktop control problem

    Hello, I am based in Bulgaria and I am trying to connect to the computer of a friend who is in the United Kingdom. He provide me with all the PC name, user name, and password information. I've tried almost everything I find in your site and the forum but still cannot connect and he can't understand where is the problem. I'll be more than happy if you could help me with this Russia.

    Kind regards

    Ivan Karchev

    Hello

    I suggest you to post your query on our Forums TechNet social as this question should be better there.

    Please refer to the reference to the link below to send your request:

    https://social.technet.Microsoft.com/forums/Windows/en-us/home?Forum=w7itpronetworking

    Hope this information helps.

  • Remote Desktop having problems connecting Surface RT to Win 8 portable Pro (new installation)

    Remote Desktop/RemoteApp problems

    I was not able to connect outside of the network.

    I sprung several days trying to solve this problem by myself, then on the phone with Microsoft productivity, and some of them aren't yet familiar with Surface RT. So with the RD in network connection is quite simple and effective, I hope some people here can confirm that they have the same problems or possible solutions.

    As I see it, there are 3 interfaces where we can connect to RD on the Surface RT: Pre-installe Remote Desktop Office found via scanning and research, the metro downloadable RemoteApp and desktop remotely via the control panel).

    I see where ping command is executed on the computer and port 3389 is open and oriented to the laptop, so I will state the problems I see with each when I try to log on a Windows 8:

    (1) pre-installed RD:

    It's great and the name of your computer is there for you and connected to your account and network ready. You have options like "Connect and don't warn me if server authentication fails" I think has helped many people on Windows Server with certificate problems.

    Off-grid on Surface RT, however, you get «Remote desktop cannot find the computer _.» This may mean that '_' does not belong to the specified network. Check the computer name and the domain you are trying to connect to."

    (2) metro UI:


    It seems to do a ping the computer more quickly when you put: 3389 at the end of your IP address. However, no success after having tried with and without the end of the port. The messages I get are...

    RemoteApp 3):

    This is the solution I've seen in most tutorials,... but the reason given for not connecting, it is "the remote computer cannot be authenticated due to problems with its security certificate."

    Instead of the option to bypass (which option 1 gives you), there is no other choice, and he says "Windows is unable to continue setting up this connection. Contact the administrator of your workplace. »

    This message made me to learn more about the certificates that I always wanted to know. I tried to start MMC and ensuring that the cert listed in Remote Desktop has been copied to the folders of the confidence of the authorities certificate root (duplex as certificates on the local computer). I tried different combinations and did not really anywhere.

    If someone connects via #3, please post care on your certificate if you can find it.

    Any help on getting one of these methods to work is appreciated. It puts naked repeat that port 3389 is listed as open on my home network, the traffic is transferred to the correct PC and all firewalls are disabled until I can solve this problem.

    Hello

    Sorry for the delay in responding.

    Assistance in connection with Remote Desktop problems are handled by technicians of the TechNet Forums.

    If you are also facing problems with remote desktop on the computer Windows 7, then please post your question in the Windows 7 IT Pro TechNet Forums: http://social.technet.microsoft.com/Forums/windows/en-US/home?category=w7itpro

    Thank you.

  • Distorted screen of Windows 7 remote desktop printing

    In our work environment, we are running Win7 Pro on workstations with monitors 24 ", and we are mode connection full screen on Windows 2003 Terminal Server that has a monitor standard aspect ratio of 4:1.  We use specific software in the industry for our company, and when we print, the text is elongated.  If the screen resolution for the Terminal Server Session on the client is configured for 1024 x 768 instead of 1900 x 1200, it prints very well as shown here:

    Unfortunately, the way things are presented to the user on the screen at 1024 x 768 is not satisfactory.

    We have a few (all 1900 x 1200 widescreen) customers who use software in the industry outside the Terminal Server environment, and they print without problem.  This leads me to believe that there is a specific problem in Win7 remote desktop client, or the Terminal Server itself.  Whatever it is, the display resolution selected for the Terminal Session is clearly the culprit.  In software, the print is first presented in a preview before printing, and the lengthening of the police is visible in the preview screen. I think that the software is written in C++, but I'm not 100% sure on that.  I'm guessing this has something to do with the print job will be returned on a big screen, but I'm not advanced enough to find out how or why that matters in the grand scheme of things.

    I have installed the patch in KB2768741 to Win7 clients, but he did nothing to help the issue.

    Ideas?

    Hello Jay,

    According to the information provided, I see that you are working on a domain network environment. If Yes, then I would advice, you follow the link mentioned below to validate your request in the TechNet forums because they have more expertise on these issues.

    Forums TechNet for Windows 7
    http://social.technet.Microsoft.com/forums/Windows/en-us/home?Forum=w7itpronetworking

    Hope this information helps.

    Thank you

  • That mysterious when Remote Desktop connectivity problem via WiFi...

    Able to properly connect and connect to the remote computer from any network with my laptop and Ethernet cable router, but the WiFi connection that is possible only if both devices are on the same network - why?

    I suspect, it takes a kind of conditional configuration problem, in which some how its discriminant only WiFi connection outside its network, but not Ethernet-hug interesting (well, at least for me, it is).

    Thank you, Jerry

    Hello

    Yes, it is possible that when the two computers are on the same network, for more information, see this link:

    http://Windows.Microsoft.com/en-us/Windows-Vista/Remote-Desktop-connection-frequently-asked-questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Remote-Desktop-problems

    It will be useful.

  • Remote Desktop connection problem

    Dear support

    I installed windows server 2012 on the machine in a workplace away from my office and I used to access remotely from my office for years, and the computer is used by normal users and not administrators except me. and I use widows Server 2012 just for multisession access.

    I was out of my office for 20 days, when I came back, I'm more able to access remotely to the computer no longer has a lot, I searched and I have not found a solution.

    normally the client computer connects to other computers in space except this one.

    even my client computer connects to the device and after checking the connection, I get disconnected because the following message "the remote session was disconnected because there is no license available Remote Desktop server to provide a license. Please contact the server administrator.

    in fact, I am the admin of the server and I don't know what I'll do?

    Please help ASAP

    This issue is beyond the scope of this site (for consumers) and to be sure, you get the best (and fastest) reply, we have to ask either on Technet (for IT Pro) or MSDN (for developers)
    *
  • Remote Desktop password problem

    Help, please. I have 2 computers in my office connected via an ROC, I was connecting with success for more than 3 years. All of a sudden, I can't as says "system cannot log. Make sure your user name and the domain is correct. Passwords are case sensitive,"I have NO idea what that means and how to fix it. Business at the stop... I use windows XP.  The username and password are always exactly the same thing I restarted the two machines, still no luck

    Hi JaneNewton,

    1. did you of recent changes on the computer?

    2. is the computer connected to any domain environment?

    See the Microsoft articles below and check if it helps.

    You cannot log on after you remove the computer from the domain

    http://support.Microsoft.com/kb/317049

    How to turn on Remote Desktop automatic login in Windows XP

    http://support.Microsoft.com/kb/281262

  • In the remote desktop while printing 2 or 3 pages printer usn suite. It is printing only first page. Pls help me solve this problem

    In the remote desktop printing 2 or 3 pages continuously. with the USB printer. It isn't printing first page only 2nd and 3rd pages. But in the task of the printer local special impression is get queue. It's like appear and disappear. Please help me solve this problem

    Hello

    The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums. You can follow the link to your question:

    General Forum(Windows Server) Technet

    Hope this information helps.

  • Remote Desktop screen does not minimize.

    I have windows 7 on my laptop and windows xp on the remote computer that I log on. I'm not able to minimize the screen of the remote computer in a single click. I have to click 10 times to make it to minimize. This problem started since I upgraded my Lalonde from xp to win 7. Help, please.

    Hello

    You use any third-party program to remote?

    For remote desktop connection problems, I recommend that you post the question in the Technet forums to get help.

    http://social.technet.Microsoft.com/forums/Windows/en-us/home?Forum=w7itproui

    Hope this information helps.

  • Remote Desktop connection does not Windows 7 Home Premium computer connect

    Hi guys,.

    I regularly connect to computer Windows 2003 Server R2 of various computers via remote desktop without problem. However, I just got a brand new computer running Windows 7 Edition Home Premium and for some odd reason I can't connect to the Windows Server 2003 by using Remote Desktop connection. I tried to disable the firewall on both computers with no positive results. My DRC telling me that it cannot connect.
    Can someone give any idea why this computer refuses to connect? Y at - it no service apart from the DRC services that should be running and can I get a list and try to restart their? Is it possible to re - install Remote Desktop connection? Maybe a download for windows 7 because I find only one for Windows Vista & XP.
    Thank you
    Viclabs...

    Hello

    I suggest you to report this issue in support for Windows Server 2003 TechNet Forums: http://technet.microsoft.com/en-us/windowsserver/ff354964

    Thank you.

  • How can I use remote desktop to control my PC at home from my Surface?

    I tried searching for an answer, but all the "tutorials" are non-specific in the one area that I do not understand.

    I want to do is be able to use my tablet of Microsoft Surface of anywhere I have internet and use it to control my PC in Windows 8. Which doesn't seem to be the object of the Remote Desktop application, correct? Now, I have enabled Remote Desktop connections in Control Panel and have the application installed on my surface and they both use the same Live ID, but the next step listed is just 'type the name or IP address of the computer"and none of these tutorials explain how to know exactly what one of these things is. I tried to get the name I gave the computer, which also appeared on the window that I learned to remote connection settings, but nothing happened, and to be honest I don't know why he would do. There are a large number of computers on the internet and I don't see anything that would prevent me to a share with a different device name. On the other hand, rather too many results the app can't find.

    I thought then that I would try an IP address, but for some reason whatismyip.com said he did not know. It's probably something on the router and maybe the reason why the previous attempt failed, but I don't have control of the router, so if that's the case then I need an alternative.

    I'll also accept other software that would make it easier, let's just connect from these two devices and selecting from a list, but I have to be able to be controlled from a device Windows RT (I don't need to go the other way, and I do not think that that is supported anyway). Feel free to just suggest something even if you don't know it will work around the problem, it is not necessarily reproducible on your system, so the only way to know is to try it.

    Have you seen this page?

    http://Windows.Microsoft.com/en-us/Windows-8/Remote-Desktop-connection-frequently-asked-questions

    There are solutions for remote desktop connection problems. You do not want to enter the computer name or IP address.

    To find the IP address of your PC - open the charm of search and type cmd. Tap the command-line results of research. At the command prompt, type ipconfig and press ENTER. Find your network connection and note the default gateway address.

    Hope this helps,

    Kate

  • HP envy printer range: HP envy with Win7 Remote Desktop RDP printing problem

    Hello

    I have a printer HP envy 5530 works well for my laptop.

    When I connect to my Win7 Remote Desktop Server (on which HP envy drivers are also installed) and try printing locally on my HP local printer, it does not work.

    When I look at my local mobile print queue, I see two copies of 'Remote Desktop redirected Printer Doc' contained in the queue. One of the queue said copies and then print. Impression size document in the print queue shows 4 KB that is abnormally low, then the missing documents from the print queue, but are not printed on the printer.

    Note that I have no problem with the same laptop, same Remote Desktop server, but using a different printer (not HP).

    I saw that on several forums (including this one), many users have this same problem but I've never seen a valid response that solves this problem with RDP.

    Any idea?

    Thank you

    I solved the problem by creating a new printer on the local computer and configure the port to the Standard TCP/IP port with the IP address of the printer and the HP Deskjet 6940 driver use. Deskjet 5500 driver may work as well.

    The problem is with the specific Envy 5530 driver.

  • Server 2008 R2 Remote Desktop Server printing problems...

    Hello

    We have recently installed a Server 2008 r2 remote desktop server.  Everything works well except sometimes once a user has printed a large number of documents remotely a print job fails.  The only mistake he gives may not print.

    Once this problem starts they then won't even be able to print locally to a printer connected to the server.  The only way to solve the problem is to disconnect and turn it back on.

    We checked to see if the spooler is running, it is not a remote printing problem, that it does not start even local print will work for this user.  We also checked to make sure that the print queue is not an uptight work.

    How we solve this problem?

    Hello

    Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

    http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

    See you soon.

  • Connection remote desktop and printing problems

    Hello

    I use Windows 7 on my desktop and also connected to Windows Server 2008 R2 to run applications in Windows Server. However, I have noticed there is problem with printer problems. Sometimes, when I tried to print some documents with applications in Windows Server with my printer in my room, connected to the desktop computer, it won't work.

    Besides, I need to go to Windows Server, restart the Printer Spooler Service component, so it does not yet. It is a pain.

    I also noticed there is to wait about 30 seconds to process any document to print.

    Unlike if I print documents directly from my local desktop computer that is running Windows 7 and is connected to a local printer, it takes seconds to print.

    My office is connected to Windows Server 2008 via LAN. I wouldn't have such a significant delay in printing.

    I also wonder why Printer Spooler needs to be restarted when the printer does not work.

    Can someone advise me on this? Peut - what Microsoft looks at this problem and release updates to fix the bug to improve the system?

    Thank you

    Kind regards

    Clement

    Hello Clement,

    Welcome to the Microsoft Community Forum.

    The question you posted would be better suited to the TechNet community.

    Please visit the link below to find a community that will support what ask you:

    Microsoft TechNet

    http://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

    Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

    Thank you

  • Win32 5 error code printing through Remote Desktop

    I connect to a system windows server 2008 R2 by using remote desktop.  When I try to print on my local printer (HP laserjet 1200 redirected) nothing happens.  I checked the log of events on the server and there is an entry for my attempt to print indicating that a win32 error code 5 has occurred - access denied.  Access to what?  Any ideas how I can fix this problem.

    It suggests also I restart the coil fie - no idea how I make cela or is it a Kipper!

    Hi, Bob P_852,.

    The question you have posted is related to the server and would be better suited to the TechNet community. Please visit the link below to find a community that will provide the support you want.
    http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer

Maybe you are looking for