Remote mobile dv5-2070US laptop computer States included, but does not work on the custom template

Someone of you have a problem with the mobile remote on the DV5-2070us, I just bought a custom model and the remote control does not work.  I had to call HP to get the remote control has sent to me, he was not in the box, as indicated on the site.  My guess is that the custom templates do not work with the remote control.

Called HP customer service, they have me advised that this version if the model basic or custom, won't work as my other laptop DV4 series.  This remote will work only while watching a DVD or internet TV.

Tags: Notebooks

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