Remove the automatic update of machine

Similar Questions

• How to remove the automatic update that will not be updated... KB2596672?

  All except 1 update has been installed. How can I get rid of the icon of safety?

  Hi Erika,

  If you choose to hide KB2596672, follow these steps:

  1. Click Start
  2. Select Control Panel
  3. Select Windows Update
  4. Select check updates
  5. Right-click on the update (KB2596672)
  6. Select hide update

  If you want to solve this problem and try to install the update, you can try the following troubleshooting steps:

  Option 1:

  Download the update from here and follow the instructions to install the update manually.

  Option 2:

  1. You restart the computer and immediately press the F8 key.
  2. Select safe mode with networking from the options in the menu
  3. Repeat steps 1 through 4 in the above list
  4. Install the update

  If you are unable to install the update, please provide the complete error message you receive.

• Unable to turn off the automatic update of java

  Whenever I have untick the box to disable the auto update it asks me my password, and then closes. I open the java Control Panel and the automatic update box is checked again. I tried several times but it remains always on.

  No idea how to remove the automatic update?

  Java is still necessary?

  Thank you

  According to what you do with the computer, Java may not be necessary. I did not install more and did not have an opportunity where I needed.

• I can't change the automatic update settings

  I noticed recently that the automatic update of windows is no longer asked me whether to download updates. When I checked the settings via the Control Panel setting had been changed to "Install updates automatically". The toolbar is now grayed out and I am unable to choose another option!

  I'm the only person using this computer as administrator, with a single user profile. I don't understand why I'm not allowed to change these settings more and you would appreciate the help.

  Thank you

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Win7: see "using the custom installation and formatting the hard drive option" (or "reinstall it Windows 7") http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7 article

  NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  VERY IMPORTANT! -Online free trial Norton will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the Norton Removal Tool again BEFORE installing updates AND BEFORE installing your new anti-virus application (for example, Microsoft Security Essentials - free, instead of AVG).

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/w7repair/threads

  [If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair shop.]

  Wish I had better news for you.  Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Download Microsoft Office Home & Student 2007 but the automatic updates do not work.

  Hello. Thanks in advance for your help here.

  I am at a loss to know what to do.

  Recently, I downloaded Microsoft Office Home & Student 2007, which seems to be very well. The problem is the automatic updates do not work. After searching online, I did the start > run > Winver and he says I have Service Pack 3. Then I went to control panel in Add/Remove Programs, and even if it is listed, there is no indication that it is actually installed.

  I remember a year or there are problems with SP3, when I tried to upgrade to IE8 so "I THINK" I removed it. Probably shouldn't have done that!  But IE8 has worked fine once I removed it. Microsoft says that we will no longer receive automatic updates to SP2 in June and so we have to upgrade to SP3.  Well, I just don't know what I have on my computer at this point!

  Anyway, now I get these failed messages on the updates for the Office:

  The 2007 Microsoft Office Suite Service Pack 2 (SP2)
  Update for Microsoft Office System 2007 (KB967642)
  Update of security for Microsoft Office System 2007 (KB951944)
  Update of security for Microsoft Office 2007 (KB951550)

  So I thought I'd download the SP2.  But I did not know if Microsoft .NET Framework 2.0 Service Pack 2 actually means I have SP2 installed or not.  And I got in such a mess last year I don't want to take any chances again.

  I'm sorry that it is a message that is too long. I tried to print screens to attach more information, but that did not work. Let me know what you need.

  Thank you very much in advance for your help.

  Diane

  I found more information. Looking in my history of update for automatic updates, all 4 of these updates failed have the same error Code which is: 0 x 80070663.  I don't know if this info helps solve this problem or not, but that's it.

  Hello
   
  
  a. you are able to download and install updates in Windows other than Microsoft Office?
  
  If you have SP3 listed in the Windows Version (winver) which ensures that you have Windows XP SP3 installed.
   
  Let us download the updates manually and install them, here are the links to download.
   
  The 2007 Microsoft Office Suite Service Pack 2 (SP2)
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=B444BF18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en
  
  Update for Microsoft Office System 2007 (KB967642)
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=E93AB1BE-ADE6-4ff8-8637-DBD3EBE3C5C5 & displaylang = SL & displaylang = in
   
  Update of security for Microsoft Office System 2007 (KB951944)
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=fb457536-26c5-428B-97E4-1fc13718266e&displaylang=en
   
  2007 (KB951550) security update for Microsoft Office System
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=27b06ee8-570a-4dc2-A230-c70d4a706245&displaylang=en
   
   
  Note: Make sure also that you have the prerequisites installed as indicated in the articles above.
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• computer crashed after the automatic update Tuesday night

  Hi, Kevin

  My computer crashed after the automatic update Tuesday evening. The message indicates that the demand for window vista (which initially provided with the Lenovo computer, that I bought new in 2007) is not valid. When I rebooted and you press F5, it offers 3 options 'Security Mode', but no return explicitly beforehand updated status.

  I'm not familiar with uninstalling and restoring systems. Can you walk me through the process? Can I uninstall or restore when the computer is in mode security (limited capacity)? How a WAIK/Windows PE image downloaded to another computer to help me with the computer that is out?

  Your suggestion to install SP2 apply to windows vista home basic version, 2007?

  Thank you!

  REMOVE your product key from your last post as someone can use your key and
  It will make a lot of grief

  Call or contact the manufacturer of the system since you are using an OEM version.

  See this thread.

  http://social.Microsoft.com/forums/en-us/genuinevista/thread/dd6dae5a-6659-4C84-aeb9-8f2d585a18eb
  Rob - bicycle - Mark Twain said it is good.

• KB955759 does not appear when I check the updates manually, but it appears with the yellow shield after you have enabled the automatic updates.

  original title: Windows Update acts confused - kb955759 does not appear when I check the updates manually, but it appears with the yellow shield after you have enabled the automatic updates.

  I just reset my CMOS settings, writing zeros for my hard drive, repartitioned, reformatted and used the recovery cd Gateway system to get my computer to Windows 98se - factory settings, except at the beginning of the recovery of the system, when it says "press any key for advanced options," I pressed a key and then I unchecked all the default (3rd party) applications including Norton and left only 2 checked: "Updated USB Hub" and "Windows Shutdown Supplement," while nothing has been installed, leaving only win98.
   
  Then I used my disc XP Home (SP2) update.  I, immediately after the upgrade to Windows XP, installed "Office XP with Frontpage, Developer Edition", then Norton 2012 before never connect to the internet.
  Then, I connected to the internet and continuously update of Norton, before ever hitting the Windows Update page. The first thing I did then was to activate Windows, and then activate the office.
  Then I hit the update of Windows "button" that says "get all your updates in one place... upgraded"Microsoft Update".  I, then, just kept hitting the page update and restart, until I find the SP3.  Then, I took a break, until the next day.
   
  I have an ADSL broadband, with a Linksys EtherFast PCI card.
   
  Then I got SP3, which installed without any problems.
  So I just kept "microsoft continuous update" manually (and reboot), until there is no more updates - EXCEPT, I always uncheck Windows Malicious Software Removal Tool - which was the only screening at the final stop for the night.  I think that I ticked the box "don't ask me about this update".
   
  Then, in the morning, after you have enabled automatic updates, I noticed the yellow shield - Windows security icon (or whatever it's called), so I clicked on it and checked it was tellimg me was available [when I checked "Custom Install (advanced users)"].  What showed was 1 update - 955759 KB.
   
  After the problem, already at the reformat (months and months), see the yellow shield telling me there are updates available, which were already installed (before rebooting), I checked manually on the internet with IE 8, pressing alt, "T", "U".  There is no updated list.  Then I checked through my history of update (twice), and KB955759 had not been installed.
   
  My update setting is to let windows download ('important') updates, but let me choose when to install them.
   
   
   
  What is the right - Windows Update (NO update important reporting) Site, or the yellow shield (reports [a] kb955759 [update])?
   
  I can not yet confirm he is supposed to be an update for XP home kb955759, because I was unable to locate any detailed documentation on this 'thing' that protect the yellow safety seems to think is a significant update.

  Comment 1: To my rquest, a moderator merged your thread in the Sub-forum Win7 updates with your wire in the Sub-forum of updates of Windows XP 20 Feb-12, c. 07:50 UTC.

  Comment 2: If you will not contact the MS Support on this issue?

  ~~~~~~~~~~~~~~~~~~~~~~~~~~

  Just for the heck of it, I have disabled the automatic updates, cleared my browser cache, checked manually, updates from microsoft (windows) and found none (with the exception of software malware removal tool windows [which I have not installed]).  Then, I turned the automatic updates on, and without even being connected to the internet, the yellow shield popped up with the kb955759 "update"...

  Repost...

  1. If you open Internet Explore (only!) to http://windowsupdate.microsoft.com and run a CUSTOM scan, KB955759 appears in results?... If so, you manage to install it and/or security updates available?

  2 after no. 1 above [<>], is the 'yellow shield' icon appears in the Notification area (on the left of your clock)?  .. and if yes, by clicking on the 'yellow shield' icon tells you that KB955759 or any other updates is ready-to-be-installed?  .. .and if so, you manage to install it?

  3 after doing 1 # & #2 above [<>], is KB955759 or any other updates offered as a ready-to-install update when you go off your computer?  .. .and if so, you manage to install it?

  ... I guess that clearing the browser cache does not erase 'downloaded' updates.

  Nope. If you want to clear the queue of the update...

  OPTION A:

  1. stop the automatic updates service:

  Start > run > (type or copy/paste) services.msc > click OK
  Double-click automatic updates > click stop
  (Stopping the service will take a moment)

  2 remove the contents of the download folder:

  Start > run > (type or copy/paste) %windir%\SoftwareDistribution > click OK
  
  Open the download folder and delete its content
  Close the window.

  3. start the automatic updates service:

  Start > run > (type or copy/paste) services.msc > click OK
  Double-click automatic updates > click Start
  (Starting the service will take a moment)

  OPTION B:

  1. open Internet Explorer (only!) to http://support.microsoft.com/kb/910336 [don't know the titles, etc..]

  2. make disappear/close the Troubleshooter automatically pop up.

  3 repaired 50202 in DEFAULT modes and AGGRESSIVE. [1]

  4 reboot.

  Does anyone know how to determine if software mailicious removal tool is installed on XP? [source ]

  Check the located log file...

  C:\Windows\Debug\ MRT. NEWSPAPER <>

  Related...

  ... This leaves us with the malicious software removal tool don't appear not.

  I guess I'll have to leave "auto-update" (I often have less than 65 M of free memory left and do not have enough memory to msrt) and don't assume no other current error. [source; 17 Aug-11]

  It's no wonder that you ended up having to do a clean install of Win98SE & then upgrade to Windows XP again!

  ================================================================
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not updates installed in Add/Remove Programs list.

• A lot of problems since I ran the automatic updates

  I had a problem with the automatic updates: all updates to update installed, but for one of them. This is what happened:

  The microsoft security update. Error NET framework 1.1 SPI (my computer is a windows XP version 2002 service pack 3, there was also this (KB2698023) with the error.)

  Then, the next time I turned on my computer it says error 0 x 643,.

  Then error hpqthb08. exe, NET framework, and then application

  KGshare application error,

  I decided to uninstall some things in my add/remove program and then run the automatic updates again and he said that I got none, none.  I was surprised and very confused,

  AND now, by turning on my computer it says error oxc0150002.

  I guess I had a full blown virus now right?  Can someone help me. I can't wait to take my computer to get my computer fixed. My computer has Norton 360 antivirus on it, before this one, I got the Norton one security.

  I already spent a lot on this old computer. Can someone help me with these problems?

  Hi MarilynM,

  With the clarification you have provided, I think that Davee had the right idea in the second post, for you to take advantage of the tool .NET Framework. Click on the link provided by Davee and read the guide on how to run the tool of.

  For more information about how to resolve this problem, see this link

  http://support.Microsoft.com/kb/976982

  Cleaning of .net framework tool.

  http://blogs.msdn.com/b/astebner/archive/2012/08/04/10336934.aspx

  The .net framework Cleanup tool user guide.

  http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

  Let us know if this helped.

• Windows XP does not install the automatic updates.

  Original title: kopieerfout

  After several years, my laptop with Windows XP does not install the automatic updates, giving only a mistake:

  "

  ER is een doing opgetreden bij het van het bestand ntoskrnl.exe copying

  Kan het bestand niet naar doelmap copying.

  Everything works OK.

  Thanks for your help

  Everything works OK.

  It seems that it is not... Why Dutch? You use or have the corresponding language version installed?

  Free translation of message:

  "An error occurred during the copy of the file ntoskrnl.exe
  Cannot copy file to destination... »

  Please note that ntoskrnl.exe is a process in the cycle of the initial startup on your computer program.

  Try to load your "last known good configuration".

  The issue is also known to be caused by a short circuit in the ground cable into the keyboard cable. Make sure that it is not the cause of your error by replacing the keyboard with another keyboard or just disconnect the keyboard from the computer. You can also look at your function "Add or remove programs" If KB2686509 <> http://support.microsoft.com/kb/2686509 > is installed.  Install manually if it is not.

  If the above doesn't help, try using the Sfc.exe tool - see here > http://support.microsoft.com/kb/310747

  Or run the Chkdsk tool - see here > http://support.microsoft.com/kb/315265

  If still no luck, you may need to restore the file ntoskrnl. exe as follows:

  1 - insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD is probably the procedure below does not solve your problem.

  2 - restart the computer and that the computer starts, you should see a message press any key to boot from the CD. When you see this message press any key.

  3. - in the Microsoft Windows XP setup menu, press the R key to enter the recovery console.

  4 - Select the operating system you want to set and enter the administrator password.

  5 - type expand d:\i386\ntoskrnl.ex_ c:\windows\system32

  6. - you will be asked if you want to overwrite the file, type Y and press enter to replace the file.

  7 - type exit to restart the computer.

  Hope this helps - good luck!

• in windows update when auto update is turned on, you cannot check I'll install updates it disables the automatic updates

  in the automatic updates when you click on install the automatic updates and choose to install them yourself it release to install the automatic updates. How to solve this problem?

  Please answer each of the following [admittedly tedious] diagnostic questions in a numbered list type in your very next answer (no need to quote this post):

  1. What is the full name of your application or the installed antivirus security suite and when (date about) is your subscription current expires?  What (other than Defender) anti-spyware applications are installed?  What third-party firewall (if applicable)?

  2 a Norton or McAfee application ALREADY installed on the computer?

  3. do you have a free trial Norton or a test of free McAfee [CHOOSE ONE ANSWER] come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

  4. open Add/Remove Programs and make sure that Show updates at the top is checked (and leave it checked); then select the name in the box sort by on the right. Now do scroll down & tell me if ALL the other updates following up-to-date are listed? [1]

  (a) KB2699988, KB2685939, KB2709 [orKB2718523]162 & KB2707511; 

  (b) KB2676562, KB2659262, KB2686509, KB2695,962 , & KB2718704;

  (c) KB2653956; KB2661637, KB2598479, KB2631813 & KB2585542;

  (d) KB2393802 and especially KB971029.

  Most will appear as Windows XP security update , followed by the number in brackets.

  If IE8 is installed, one (1) appears as a security for Windows Internet Explorer 8 update , followed by the number in parentheses.

  5. is Firefox, Chrome or any other alternative browser installed?

  6. what version of Java is installed?  TEST HERE in USING IE (only!)-online http://java.com/en/download/installed.jsp

  7. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Registry Booster; McAfee QuickClean. AVG PC TuneUp. Norton Registry Cleaner; PCTools optimizer; SpeedUpMyPC; Advanced System Optimizer. TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner. CCleaner)?

  8 have you ever had the opportunity to do a repair install or clean install of Windows XP for some reason any?

  ========================================================================
  [1] the list of updates will change 24 hours right now.

• I cannont turn on automatic updating. I have is gray. Disable the automatic update is selected but also gray and selected.

  I cannont turn on automatic updating.  I have is gray.  Disable the automatic update is selected but also gray and selected.

  you have the service disabled?

  Click Start > run > type in services.msc box and Microsoft Management Console will be open.

  Search for automatic updates. Right-click the line, and then click Properties. In the dialog that opens, make sure Startup Type is automatic. Click on apply. Wait for it. Then click Start under Service status. You will see another pop-up window but it is a progress bar. If the service does not start, you will get an error. Otherwise, you will see wuauserv in the Task Manager. You should also see the yellow shield which shows you download updates. Also check your Windows Firewall and third-party firewall installed on the machine. Another place is the router/modem. You may need your ISP to help with the party.

• Why the automatic updates to install the Service Pack 4 (KB2463332) on my computer? I have windows XP

  I have Windows XP Professional version 2002 service pack 3, this computer is on a network, but it is NOT the server. This update hase until now tried to install 24 times, and continues on a daily basis through automatic updates. Initially, I tried several things to actually force the installation until I found a link here, who said that he was only for servers. So, I need two things... If I do not need this update and how to stop it coming as an update critical for my computer? or if it's my computer, how can I install?

  Thank you for your time, Jenny

  KB2463332 is an option, not the security update. Do not hesitate to 'hide '.

  ====================

  1. stop the automatic updates service:

  Start > run > services.msc (enter) > [OK]
  Double-click Automatic Updates > click Stop
  (Stopping the service will take a moment)

  2 remove the contents of the download folder:

  Start > run > %windir%\SoftwareDistribution (enter) > [OK]
  Open the download folder and delete its contents
  Close the window.

  3. go to the Windows Update Web site. Select CUSTOM and allow the analysis to be performed. Uncheck the box/deselect KB2463332 (look in the SOFTWARE OPTIONAL category on the left side) and hide ("don't show me this update").

  4. start the automatic updates service:

  Start > run > services.msc (enter) > [OK]
  Double-click Automatic Updates > click Start
  (Starting the service will take a moment)

• Problems after the automatic update from Microsoft Outlook

  A

  about having Microsoft automatic update, Outlook on Vista has stopped working properly. I can open the program, write an e-mail or two and may be able to send a mail, then the program freezes. It happened just after a update to day to day. How can I solve this problem without removing the new updates?

  Automatic updates has also changed all of my Web pages. It's very upsetting. Why? Internet Explorer took over. What was wrong with me. I gave permission to the automatic updates program but does not reset my personal settings. How can I avoid this in the future?

  http://answers.Microsoft.com/en-us/Office/default.aspx

  Office at the above link forums

  http://answers.Microsoft.com/en-us/Office/ee861097.aspx

  Outlook Help Forums at the link above.

  They will help you with your Outlook questions when repost you in the Office Forums above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Understanding Windows Update and Extras in Windows Vista at the link above.

   

  Remove the Vista updates; two ways to do this:

  1. a System Restore to before the updates:

  Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

  If you use Norton, disable it before using the system restore.

  If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

  Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

  System restore steps according to the info above.

  Also:

  2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Windows Update Forum:

  It's updated operating system Vista, upgraded installation and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Remove the downloaded update

  Upgrade Windows 10 has been downloaded somewhere on my hard drive. I do not want to install it. How can I know as to where it has been downloaded so that I can remove the upgrade?

  I advised my clients to doing what I've been dreading for years - disable automatic update of Windows.

  The problem is compounded by a continual road by Microsoft to install Windows 10 on your computer with your permission.  They keep re - install KB3035583 (this is the activation code) on your computer, even if uninstall you it.  The result is a huge download and then constantly nags without a way obvious to say no.

  So I advised my clients to stop WU.  Once a month the 2nd Tuesday, they will have an email to advise me to turn on the WU, then to reject specific updates as KB3035583.  After update, they will turn the automatic updates again.

  If you see the Windows flag in the bottom right of your screen, the chances are pretty high that your computer already has the Win10 file. Even if you do not, it can be on your computer now anyway.  Here are the instructions on how to get rid of it:

  It is likely Win10 has already downloaded on your PC.  If you are using windows 7 and have not installed win10 and do not, here is a procedure that I've used several times and it works.

  1. Remove Windows Update Auto - never tick

  2. Task Manager, processes, find and put an end to GWX.exe

  3. Control Panel, uninstall a program, see installed updates, WAIT until you see the green bar ends its long journey to the right

  4. Now, look for KB3035583, uninstall it

  5. Restart the PC

  6. Disk Cleanup, step 2 for system - it takes some time

  7. You should find a file which is anywhere between 4 and 8 gigabytes.  It's the downloaded Win10 file. Put a check mark on this point.

  8. OK, delete files

  9. Restart

  10. The start-up will take a while as he finished cleaning

• After the automatic updates of Windows8 all my files disappeared

  After that the automatic update performed by Windows8 about two weeks ago, that all my files were deleted, all system settings and favorites are gone. The image of the Office was changed, as well as the background was changed from green to blue. Well, I managed to find my files in a file system, it back office. However, today, I just restarted my computer and the parameters are all back as they were 2 weeks ago but all my files are gone for good. There were about 200GB, now my drive C/watch 390 GB free on 440 Go, so my all files have been deleted. No search engine can find them. They are all gone. I had saved in this project, I worked on during 2 months and have no idea what I'm supposed to do now. How Windows can delete something I never heard it? I have not updated, restored or anything like that. Quite simply, I rebooted my computer.

  Can any guru who created this Windows8 how to get the files that my career depends on it?

  Hi Jenny,

  To provide the proper resolution, I would need more information on your side.

  1. do you receive any error messages? If Yes, what is the exact error message?

  2. What is the item number knowledge base of the installed Windows Update recently?

  Method 1:
  If files are missing from the library, I suggest you try the following steps.

  (a) go to the libraries in Windows Explorer.

  (b)with the right button no matter what folder gives you an error.

  (c)delete the folder.

  (d)with the right button on the "libraries" folder

  (e), select "restore default libraries".

  The folder you just deleted will now be back and fully functional with all your documents safe and sound.

  Method 2:
  If the problem persists, I suggest you to virus scanner to make sure that the computer is virus-free.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note:

  1) the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  2) if you run the virus scan of the program which is infected with the virus will be deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.

  Check out the link for more information.

  Libraries: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-8/libraries-FAQ

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.