Similar Questions

• Not possible to deactivate CS4 - after installing CS5.5

  Hello

  Today I installed my new CS5.5 update on my Mac and now I wanted to disable and uninstall my old Suite CS4 - but it won't work.

  And Yes, I've already checked my firewall - off - but no luck.

  I tried to disable it in Photoshop, Illustrator and Flash - same problem.

  Can I now uninstall CS4 from my Mac without disabling?

  Any idea what the problem might be?

  Thank you for any suspicion

  If you follow the instructions to disable the software but is not working for some reason, then you should just contact support Adobe - they really are the only ones who can help and can manually disable the database on their end.

• Does restart/reboot the computer after installing or uninstalling a program?

  Original title: does restart/reboot the computer after installing or uninstalling a program? Which option is it on Vista? Hit reboot? Or off, wait and then start up?

  I was told that if you add or remove a prgram, after it installs you need to 'reboot '.

  Is this true?

  Does this mean that, after the program is installed, you must reach the restart button? Or press 'stop' and then again wait a minute and then be able to save the PC?

  Hello

  Often an installation or uninstallation of will need to reboot to complete and it never hurts except for the
  time it takes.

  A reboot is usually sufficient.

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Want to remove Elements 9 and install CS5 on my laptop

  I have CS5 installed on my desktop.  I want to remove the 9 Elements of my HP Pavilion dv8000z laptop and install CS5 on my laptop.  It has an AMD Turion 64 with a processor a 150 GB drive hard a a 120 GB.  The CS5 system requirements say that I need a processor Intel Pentium or AMD Athlon 64, I use this computer on trip and for workshops and not store large amount of files.  My question is will this handful of portable CS5 and if so, do I need you to remove 9 items and install CS5?

  Any help will be greatly appreciated.

  Mike

  Hi MJ,.

  Please try to run an Adobe Creative Suite tool Cleaner uninstall the Photoshop Elements 9.

  Follow this link to download. http://www.Adobe.com/support/contact/cscleanertool.html

  About CS5 works on your Machine, you can give it a try as it should get installation. If you get errors, please provide screenshots or logs.

  Kind regards

• App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  After upgrade 'OS X El Capitan' to "macOS Sierra" window only empty "App store" and page "Safari" made its appearance, no error message shows. store "iTunes" and "Dictionary" does not connect too.

  But Google chrome works well.

  So have you tried the next steps in your original post that Safari does not work after installing macOS Sierra:

  (1) x OS: "Unable to connect" or "unable to connect to the App Store. An internet connection is required"- Apple Support

  2) Advanced the steps to correct the problems with the iTunes Store - Apple Support connection

• Am trying to re - install Acrobat 9 Pro (includes the Distiller) after installing a new hard drive. iMac 27 "2009, ElCapitan 11.11.6. I have the original dmg file. also have trid copying from back up. It seems to load correctly. When open ask for my pa

  Am trying to re - install Acrobat 9 Pro (includes the Distiller) after installing a new hard drive. iMac 27 "2009, ElCapitan 11.11.6. I have the original dmg file. have also tried copying from back up. Same thing is happening anyway. It seems to load correctly. When open it asks my password but not to its own serial number. It is open, but don't watch not at the full bar at the top, that the word Acrobat, and it does nothing? Worked very well before the old drive crashing. On the same operating system?

  Not compatible does not mean that it cannot work (even if sometimes this does not mean that). This means that it has never been tested and not be fixed; This often means people have seen strange and unpredictable issues.

  Acrobat makes changes to the system, it is always more vulnerable. DC Acribat is the current version. If the goal is to slow down completely, perhaps more profitable subscription activity.

• Should I remove CS4 after installing CS6?

  I upgraded to CS6, yet my CS4 programs are still on my computer. Should I delete them manually? And if so, all my files created with CS4 will remain functional on my computer with the CS6 update?

  When you upgrade you assign all previous installations... updates install / run independtly of applications that they are upgrading.   It is not necessary to remove the old version when you upgrade to the new versions, but it is best to uninstall them before installing the new version, if you want to uninstall.

  As much as CS4 versions files versus the software improved, Yes, the old files should be able to be opened and edited by the CS6 version, although you will not be able to save the files as CS4 versions if there are changes that you want to keep.

• System restarts continuously after installed CS5

  I have a workstation CS5 here I took out of service a few months ago because he was showing signs of corruption of the operating system and possibly a virus. After you play with it for a while, I did a rebuild of bare metal, start of shaped both drives and reset the default system BIOS. The system has worked well for 6-7 hours during the installation of Windows and configuration, driver DL and update, etc. After that I installed CS5 Master Collection, he returned to his old behavior.

  ASUS M4A88T-M mobo, Athlon II CPU, 8 GB of RAM, 250 GB boot drive, data of 1 TB, crappy mobo ATi graphics card with NVidia GTX260 primary, Win7 Home Premium disc.

  The system starts and gives a login screen, if I do nothing, 2 minutes later he made a stop and restart. If I connect to one of the two users accounts, he gets to load the Office before saying "Disconnection" and then stop and restart. This is the behavior that led me to consider out of service (and resisted all attempts to fix-I couldn't even turn off before CS5 it would turn). It runs in safe mode a bit longer (in fact, it would HAVE before--did not since reconstruction), but by selecting "not automatically restart" at the time of the start-up has no effect.

  It is possible that it is a hardware fault or firmware, but the quirk of the system works fine until CS5 was installed points to something has changed to a configuration of boot/startup/initial level, well before any CS5 app is started.

  I moved since long CS5.5 and CC, but I maintain this system for work on some shared customer projects. I have little need back up soon. If anyone has any better ideas I'll try a new card mother and (if necessary) an another reconstruction. Very frustrating...

  ANY ideas on what aspect of CS5 could be the cause and how to enter and fix it without yet another reconstruction and another license to success that will probably require a call to Adobe of difficulty? I think it must be some remaining fragment of the instructions of the Windows Installer, try to finish a step of the installation and not come out. Or...?

  Found. It was an incredibly evasive bootkit TDSS virus who survived a format of bare metal and OS install and expressed only by chance. Headless Windows malware tool he and TDSSkiller stomped out. All updates not installed, no other problems. The question, and more of the virus has been actively doing, was that it prevented a security update critical installer, which has created one list of other problems related to the update.

  By far, the malware nastiest I ever had to deal with. But fixed.

  Kudos to Kaspersky to make the available TDDS remover for free.

• problem reinstalling FB4 bonus after installing CS5 MC on windows 7 64 bit

  Hello

  I was hoping I could get help with a problem: I filed a technical request (ticket) with Adobe but I also wanted to reach out here.

  Background:

  I installed FB4 Premium in March and had no problems with the download or installation - everyhting worked very well. Yesterday I installed CS5 MC and installing it wrote debugging flash player versions that come in FB4 premium with standard flash drive too. Of course, that won't work with FB4 so I need to find a way to reinstall the debug version of flash player plugin and active x. After trying in vain for so that to do this, I decided that it would just be easier to uninstall and reinstall the FB4 download which I still had on my machine, as this comes with players of debugging that I need. Big mistake. Now, I can't reinstall FB4. I get the following error messages when executing the installation set-up (see downloaded the error message below image). Any thoughts on how I can fix this? I tried several reboots, installations and even re-downlaoded FB4 again from the Adobe store. It seems that the MC5 presecne caused this somehow? I'm running windows 7 pro 64-bit. Moreover, I understand how to reinstall the flash debug player-(too late) I should first run a script to remove the existing flash rather drive than to simply uninstall it. If someone needs the script or help on this made me know.

  Hanks a lot - it left me speechless.

  Bob

  

  Hi Bob,

  CS5 MC includes FB4, so after MC is installed, it is not necessary for installation FB4 separately.

  The standard compared to the Premium editions are controlled by the various SNs:

  -If you are in CS5 trial mode, you will always be in mode Premium for FB4

  -After you have applied a MC CS5 serial number, you will be in mode Standard for FB4.

  [Side: I agree that MC should include award-winning FB4 instead of the standard, but that's another story.]

  If you want to upgrade to premium Standard FB4, there are master instructions for how to do this posted here (among others):

  http://forums.Adobe.com/thread/630566

  -Chris

• Not possible to boot from the CD after installing Win XP on Tecra A3

  Hi all

  I can't boot from the CD more? I tried following things:
  -J' used several CDs to boot from, such as Windows XP, other CD CD WinXP or UBCD (ultimate Boot CD) and others to boot from.
  -J' chose in the start menu and the Bios first, the CD player must be started from.
  -Disabled the HARD, the LAN and the FDD drive so that only the CD must be started from, nothing else.
  -Press F12 after start-up und selected CD to boot from.
  -removed the battery
  -removed the disk drive HARD that the CD is only peripheral to start.
  -No available recovery disk.
  * Result: Always at top left corner a cursor flashing on a black ecran.*

  My story to this problem/question.
  -J' reinstalled Windows XP after the system became slow, with SP2 and SP3.
  -During the installation of SP3 and at the same time other pilot the system crashed.
  -Pressing F8 after starting, I can choose the Options to win.
  -System running days, several days without any reaction.
  -Sometimes, it goes into "secure mode" and freezes, no entry or possible reaction.

  I want to install Windows XP again from the CD and a clean version to work on.
  That means no two were leaving to work on alone.

  Can someone tell me why the CD player is with any media ignored inside and no departure from them is possible?

  Thanks for your help

  A strange question what s
  I put t know, but you did an update of the BIOS? Try it!

  Moreover, what laptop Tecra A do you have?

• Strange behavior of the mouse after installing the updated driver

  Hello

  Windows Update suggested that I update the mouse and/or the keyboard driver detection. I don't remember the exact message.

  Also, I find no trace of this update in the box "Installed updates". It seems that the driver updates are not included.

  Symptom: Periodically, the screen scrolls upward around 3 lines, even through I'm even not touching the mouse. It's like the wheel was scrolled beyond a tick.

  This has never happened before this update of detection has been installed.

  Windows 64-bit Enterprise, USB Intellimouse Optical 1.1

  How can I find the update has been installed? How can I remove it?

  Thanks - ankle

  Hi MaskedAnkle,

  Thank you for using Microsoft Windows forum.

  If you want to see the updated story to update try the following steps to check the update has been installed for programs.

  1. open the control panel (all items view), and click the Windows Update icon. (See screenshot below)

  2. click on the link to view update history. (See screenshot below)

  3. to view the details of a single Windows Update-

  (A) select and right-click on a Windows Update list, and then click details. (See screenshot below step 4)

  (B) click on close when finished. (See screenshot below)

  4. to copy the details of an update of Windows unique to Clipboard-

  (A) select and right-click on a Windows Update list, and then click details.

  NOTE: It will be the same details in step 3, but in a text format instead.

  (B) you can now copy the contents of the Clipboard (ctrl + V) in a program such as Notepad or WordPad.

  If you think that the problem occurred after the installation of the update of the driver, you can restore the mouse driver and check if that helps.

  Steps to roll back a driver:

  #Open Control Panel Windows Device Manager.

  Manager #In of devices, look for the device that you want to restore the driver.

  #After find the material you are roll back the driver, right click on the name or the icon of the device and click Properties.

  #In the properties of the device window, click the driver tab.

  #On tab driver, click on the button return to the previous version.

  Note: If the button return to the previous version is disabled, Windows 7 doesn't have a previous driver to roll back to then you will not be able to complete this process.

  #Click the button Yes to the question "Are you sure you want to restore the driver previously installed software?".

  We now find the driver already installed. You should see the button return to the previous version is disabled when the roll back is finished.

  #Click the close button at the bottom of the screen of the device properties.

  #Click Yes in the system settings change dialog box that says: "your hardware settings have changed. You must restart your computer for these changes to take effect. You want to restart your computer now? »

  If this message is hidden, the close window command panel might help. You will not be able to close the Device Manager.
  
  Note: you are according to the device driver roll back, it is possible that you will not need to restart your PC. If you
  do not see the message, consider the complete rear roller.

  #Your computer will now restart automatically.

  When Windows 7 starts up again, it will load with the device driver of this material that you had previously installed

  You can also try the system restore if the problem persists,
  See: http://support.microsoft.com/kb/936212/

  Hope this has helped

  Kind regards
  Aziz Nadeem - Microsoft Support

• Windows Vista x 86, and Windows 7, losing by default settings of the printer after install updates day or end of remote session.

  We have been troubleshooting this issue for a while and we didn't have a patch even if it's a known issue.  When a workstation is set up as a network printer, even if the default settings of Windows (xps document writer) has been removed, the workstation will lose the default settings of the printer after that remote desktop sessions or windows updates have been installed.

  We tried MS FixIT and a registry mod that changes the order of the printers without success.

  We are hoping that there is a fix available before finalize us our Windows 7 image for deployment.

  [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
  "DebugOptions" = "2048".
  'The documents '=' '
  "DosPrint' = 'no '.
  "Load"=""
  "NetMessage' = 'no '.
  'NullPort' = 'None '.
  "Programs"="com exe pif bat cmd.
  "device"="no printer name1, winspool, Ne01:

  In our reg mod, we have changed the position of the device at the same time Ne00 and Ne01 without having an effect on the loss of the default printer.  The mod set the default printer, but the settings do not stick.

  I hope there is a fix for this, in addition to a logon script, because our users are on several remote sites.

  ISA1 MCSE

  Hello

  The issue of Windows 7, you have posted, suitable for the IT Pro TechNet public. Please post your question in the TechNet forum. Please post your question in the below mentioned link:

  http://social.technet.Microsoft.com/forums/en-us/w7itproinstall/threads

  Kind regards

  Gaurav Prakash - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Can not update after installing CS5 for hard drive nine, help?

  I installed CS5 Design Premium for my new hard drive, the installation was successful. However, the update has failed. Feedback from the failure: "there was an error downloading this update. Quit and try again later. "When I press the customer support for comments, he directs me to a web saying:" error "this serial number is not for a product calling..." "" When you install an upgrade or upsell.

  So, I ask for the help of discussion online and asked me to seek help from the Forum after got my serial number.

  Help, please.

  Thanks HK online help that does not give me the solution immediately because CS5 support has ceased. However, she suggests to find and install Adobe Application Manager 5.0. However, I have not found the software but I found one (probably 8.0). This is the application for creative cloud Manager.

  After that, I ran the new update and the problem is solved with an exception handler extention that update is still capable.

• Can I remove Adobe 9 after installing 11.2?

  Can I remove Adobe Reader 9 after installing XI?

  You should not have two versions installed in any case - then Yes. You will find that it better to uninstall both, then put back the XI player.

• Uninstall or disable CS4 before installing CS5?

  (Win 7 64, Production Premium CS4)

  I know this question has been asked a lot; I read a dozen of discussions on the subject, but I can't find a definitive answer... so I thought I would ask:

  Should I uninstall Prod Prem CS4 first, before installing CS5 Prod Prem?

  Is there a risk that CS5 upgrade Setup does not, because he can't 'see' a before, version of qualification?

  (maybe the CS5 Installer needs to find some CS4 files to validate the upgrade?)

  I thank you all.

  PS - I would like to run both versions at the same time, but I'm trying to save space on my OS/Apps drive, which is an SSD.

  Thanks again,

  Richard

  Oh well, thanks anyway - I spoke with Support Chat Adobe and got the answer-, Adobe recommends that to keep the existing version and the upgrade next to him, but if you want to save space, you can uninstall (and disable) first CS4.

  The CS5 upgrade installer does not need to 'see' all files in an earlier version, you simply use your CS4 (or whatever the version you're upgrading to) serial number for activate CS5.5.