Remove the problem
Laptop computer deletes all the files that I opened
Hi Pubber,
A. who is the manufacturer of your computer?
B. from when what happens?
C. recent changes made on the computer?
Let us try the following steps and check if it helps.
Step 1: online scan.
Perform a virus on your computer online scan to see if there is a problem with the virus on your computer.
http://www.Microsoft.com/Security_Essentials/
http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42
Step 2: new user account.
Create a new user account and check if you still have the problem
To create a new profile, you must first create a new user account. When the account is created, a profile will also be created.
1. open user accounts by clicking the Start button, clicking Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.
2. click on manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3. click on create a new account.
4. type the name you want to assign to the user account, click an account type, and then click on create an account.
Check out the link for more information on creating a new account below
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
Bindu S - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
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