Remove virus horse of Trojan Generic10 HAI

Scanned computer and have 2 infected RAR files cannot be sent to Virus Vault because the size exceeds the limit. How can I get rid of this infection? Not particularly computer savvy with paths etc means simple.

The best approach for a very infected PC
is a 'Clean Install' you can never be 100% certain that every last bit of the infections have been removed.

That said if you have time and want to see how you can go to eliminate viruses, malware and bots then read on.

Start by reading the following information of the Virus removal: (you must first install and run MalwareBytes)
Provided by: Malke - MS MVP:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

For me on a PC friends who had more than 60 infections and there is no CD of restoration and the key code has been lost, the article above "Malware Bytes", "AVG Free" and Norton NIS 2010 has been around.

NIS 2011 trial software:
http://www.Symantec.com/Norton/downloads/index.jsp

(Note: the trial download Norton NIS requires a credit card, read the terms 'Opt Out' before you start)
In addition, a second pass using Malware Bytes and NIS seems to have removed all infections.

AVG Free:
http://free.Avg.com/

Avast:
http://www.avast.com/index

JS
http://www.PAGESTART.com

Never be afraid to ask. This forum has some of the best people in the world to help.

Tags: Windows

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    Dear Sir.
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    Hey riri,.

    Thank you for posting your query on our community announcement, we are happy to help you.

    The description of the question, I understand that you want to remove Trojan from the computer Win32.Downloader.gen.

     

    I suggest you go through the article to know how to remove and check. Here is the link for your reference.

    TrojanDownloader:Win32 / Zlob.gen! H

    http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=TrojanDownloader%3aWin32%2fZlob.Gen%21H

    Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/ )

    How to back up and restore the registry in Windows

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    You can also run Microsoft Security Monitor and.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

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    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

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    2. What antivirus do you use?

    Follow the instructions in the article below. It is the same for Windows XP.

    How to remove a computer virus?

    http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

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    http://www.bleepingcomputer.com/download/anti-virus/rkill

    make it work above in safe mode with networking

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
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    Hi GraceZE,

    Method 1: Run the fixit available in the links below and check if that makes a difference-Worth to try
    Difficulty of broken desktop shortcuts and common system maintenance tasks


    Note:
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    Method 2:
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    When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program

    http://support.Microsoft.com/kb/950505

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
    How to back up and restore the registry in Windows

  • Windows xp pro 3-horse of Trojan virus proctection unable to fix, can not access internet.

    I reboot disc but do not know how to use it.  can someone help me?

    It will start in safe mode / networking and go on the internet? If it can get into normal windows get this, then run it. It will kill any process malware

    Then get trojan remover run, update then click scan (that is if it works). Then select all the options in the Utilities menu

  • How to remove virus Hotfix.exe?

    I have not downloaded anything recently, nor have, I opened risky e-mails.  Today in the middle of a conversation, a pop up came saying I had a Trojan horse.  Of course, I closed the window pop up, knowing it was probably spyware trying to hide itself as an anti-virus.  Then I noticed a new program on my desktop.  Reflection point. My PC froze and I was forced to restart.  Now it starts whenever I start my PC, even in safe mode.  I can't remove it because it is still being used... I can't open my task manager to end the process, because the program blocks.  Please tell me how I can remove this virus from my hard drive.  I have NO idea where it came from and he did nothing else than grief...

    Thank you very much

    If it happened recently, run system restore to restore the computer to an earlier date:

    Restart the computer and start typing the key F8, select Safe mode with command option. If you are prompted to select an operating system, use the arrow keys to select the right pair and press ENTER. Log in as administrator or with an account that has administrator credentials. At the command prompt, type % systemroot%\system32\restore\rstrui.exe, and then press ENTER. Follow the prompts to restore your computer to an earlier date.

    Good luck.

  • How to remove virus developed recently so that on FaceBook?

    I suddenly appeared when I was on Facebook and she was blocked and many of my files are taken away, then he came to me to press something to save my files when I what he asked me if I wanted to save but I was afraid to use it and it that then I was sure my microsoft Security was still cancelled

    * original title - a virus developed an hour about there I do not know how to get rid of the TI

    Hello

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER THAT you are sure that the machine is clean of any malware.

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    Hope this helps. |

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