Repay the help update security information

I had to buy a new copy of Windows 8 Pro. So, I used the laptop settings interface to buy it and he informed me that the prosecution had not and that I should re - enter my billing information and try again; I did it, same result. Not wanting to not charged again and again, I checked my online checking history and concluded that there are two charges $ 200 on my account.

I went to the Microsoft customer service to remedy that, but found that I was due for an update of the information of access security. My email address was outdated, and now, Microsoft doesn't let me access my information from billing until 15 October, there is not even a phone number that I see that they'll call until they are "ready for me." Quite lost here.

Hi Cmschiller,

Thanks for posting your query in Microsoft Community. The post office, I understand that you need help with security information in the Microsoft account. Do not worry, I will guide you to the right service, you help on this issue.

For up-to-date Information, please contact the Windows Live Support.

http://Windows.Microsoft.com/en-us/Windows-Live/ID-support

Also check out this link:

http://Windows.Microsoft.com/en-us/Windows-Live/account-security-password-information

For questions about the refund, you can communicate with the Windows store.

http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage

Hope that the information provided is useful.

Tags: Windows

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    servicing\packages\Package_for_KB981332~31bf3856ad364e35~AMD64~~6.1.1.0.mum
    servicing\packages\Package_for_KB981332~31bf3856ad364e35~AMD64~~6.1.1.0.mum
    servicing\packages\Package_2_for_KB981332~31bf3856ad364e35~AMD64~~6.1.1.0.cat
    servicing\packages\Package_2_for_KB981332~31bf3856ad364e35~AMD64~~6.1.1.0.cat
    servicing\packages\Package_for_KB981332_RTM~31bf3856ad364e35~AMD64~~6.1.1.0.cat
    servicing\packages\Package_for_KB981332_RTM~31bf3856ad364e35~AMD64~~6.1.1.0.cat
    servicing\packages\Package_for_KB981332~31bf3856ad364e35~AMD64~~6.1.1.0.cat
    servicing\packages\Package_for_KB981332~31bf3856ad364e35~AMD64~~6.1.1.0.cat
    Operating system: Windows 7

    technical skills: intermediate
    First name: John
    First name: Bury
    Phone: 02380780446
    E-mail: * e-mail address is removed from the privacy *.

    Initially I just installed the NIS bought without removing the trial.

    During the period 60-day trial free NIS already expired by the time where you have installed the version purchased NIS? [Yes/No]

    The foregoing despite...

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
        http://support.Microsoft.com/kb/929135

    I suspect that one or more protections in real-time of NIS may interfere with installation ofKB981322. Contact the Norton Support for assistance or see if KB981322 will install after a "clean boot" by KB929135.

    In turn, and if you have no material yourself did use following specific support security update...

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    Or you can...

    Start a free Windows Update support incident email request:
    https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

    Buying to meet problems installing Microsoft security updates also can visit the following page for assistance:https://consumersecuritysupport.microsoft.com/

    For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site:http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through your usual support contacts.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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