Repeat the request to enter the serial number

When I click to convert a MS Word or Excel file to PDF a box appears asking you to enter the serial number of the product and register. Completing this process then leads to nothing. and then 30 seconds later asks to do it again and again, etc.

The product has been registered since 2014 - I checked this on my account. Help would be appreciated so I can recover to make conversions to PDF I could normally do in the past. I have Windows 10.

Hello

Please consult the following link once and see if that helps.

Error: "serial number is not valid for this product". Adobe Creative Suite

Concerning

Sukrit diallo

Tags: Acrobat

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