Repeat the request to enter the serial number
When I click to convert a MS Word or Excel file to PDF a box appears asking you to enter the serial number of the product and register. Completing this process then leads to nothing. and then 30 seconds later asks to do it again and again, etc.
The product has been registered since 2014 - I checked this on my account. Help would be appreciated so I can recover to make conversions to PDF I could normally do in the past. I have Windows 10.
Hello
Please consult the following link once and see if that helps.
Error: "serial number is not valid for this product". Adobe Creative Suite
Concerning
Sukrit diallo
Tags: Acrobat
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When you ask a question you will need to provide some basic information
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Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Software not valid https://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html
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http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
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When you get this message, it means that you install an upgrade version of CS5 and you must identify the old version which qualifies you to use the upgrade and to provide its serial number also as proof that you have the old version. You mention in the drop-down list, you select the older version and then enter the serial number.
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http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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Check your hosts file.
help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Hi antonio % 20avanic,.
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Kind regards
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