Replacement of the monitor on Qosmio G20

Hey guys,.

I'm having some trouble with my Qosmio G20 I would appreciate your help on.

In the month of October, I had an accident with my laptop. Basically, I dropped it and that ruins my monitor and optical drive module, monitor protects. Fortunately I had assured him so after £920 and a month, it has been repaired by Toshiba replace all component defective and execution of a comprehensive control system to make sure everything worked.

Just today a thin green/blue line appeared on the site of the left hand of my screen makes me extremely frustrated. The computer has been moved at all to justify a hardware failure. I checked the right graphics card find no problem at all not connected an external monitor) so I think the monitor replaced module was faulty.

Do any of you know if I am eligible for a new free replacement of defective or is monitor - this something else goes terribly wrong with my laptop?

Thanks in advance for your help.

Tony

Hello Tony

In my opinion, you should contact agree that fixed your laptop as soon as possible. Explain the situation and hopefully they will help you. As far as I know that you have a warranty for all new hardware. I don't know how long but the new parts are guaranteed.

Tags: Toshiba

Similar Questions

  • Question about updating the BIOS for Qosmio G20

    I downloaded the updated the BIOS of my pc, not the Qosmio, the instructions say it will unpack into 3 files, one being a floppy disk installation. When I unzip on my desktop pc, it makes a file that s too big for a floppy and he won t unzip further because it locks up my pc.

    Is it safe to make it work on my desktop pc it can unzip then in the three files and this will affect my BIOS or y at - it somewhere that I can download the floppy part on its own to load on a floppy?

    Hello

    Just a question;
    You have downloaded the Qosmio G20 BIOS on the desktop computer, unpacked and now you want it please on the diskette in the floppy drive.
    Is this good?

    So now my suggestion;
    Firstly that the Qosmio G20 BIOS and other BIOS Toshiba cannot be updated using the floppy! This isn't traditional BIOS!
    The BIOS from the Toshiba page must be updated when the Windows operating system is running!

    By the way: you can unpack the BIOS on your desktop computer, but don t try to run all files, because the bad BIOS can damage the motherboard ROM module!

  • How to see the TNT on Qosmio G20-129?

    Hallo,
    I am a new owner of a Qosmio G20-129 with Tuner hybrid PCI DVB-T/analog.

    I plug the antenna cable and I see the analog TV.
    But: how I see dvb TV?

    Thank you
    Marco Molinari

    Hello

    If you use a MCE, you must set up a TV signal. Go to settings and select general
    Then the MCE installation and configure the TV Signal.
    But not all areas, DVB - T have been supported.

    See this topic:
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=9534&MessageID=33554#33554

    Good bye

  • Can I reset the update of the firmware on Qosmio G20?

    I have a Qosmio G20 and I think that something was wrong when I updated the firmware.
    Now, I have no operating system. Is it possible to reset the firmware?

    Type of CD-rom is MATSU * A UJ-846-C

    Hello!

    Why you don t have an operating system if you have updated the firmware?
    I'm a little confused on this, because the update of the firmware doesn t affect the HDD m functionality

    That you get an error message before you try to start in Windows?
    If not try to load the defaults in the BIOS as athan1001 said and please give us more details.

    Good bye

  • Specification of the RAM for Qosmio G20-110

    What spec ram do need me for a Qosmio G20-110?

    Your Qosmio can be upgraded to 2 GB upwards and you can use follow Rams:
    DDR2 400/533 MHz 512 MB (PA3412U - 1 M 51)
    DDR2 400/533 MHz 1 GB (PA3411U-1M1G)

    Good bye

  • How to run the Xbox 360 via the port monitor on Qosmio G20

    I just bought an Xbox 360 on eBay with a VGA cable which must connect the console directly to the port external monitor on my Qosmio, theoretically allowing me to use the screen on my laptop as screen for my video games.

    I'm just a little worried that this port at the back of my Qosmio is technically to connect another monitor, not an input device, so it will work? And if so, how do I do?

    I intend to spend a little time DIY autour with it when the console gets, but I guess it should be as simple hanging everything and then do it through media library or even simply initialize the TV itself rather than with the laptop everything?

    Ideas, ideas, tips or advice (especially if you did before or know someone who has) would be appreciated.

    A similar topic has already been discussed here in the forum. I recommend you research a bit.

    XBOX
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=11183&MessageID=40470
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=15102&MessageID=55091

    XBOX 360
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=9575&MessageID=33794

  • Re: Is it possible to update the graphics on Qosmio G20-105 PQG20E

    Is it possible to update the graphics card on my G20-105 (PQG20E)?
    Looking for something more powerful to manage new and future games any recommendations?

    Currently have the NVidia Geforce Go6600 series.

    Hello

    Sorry, buddy, but it is certainly not possible.

    The GPU is fixed and welded on the system onboard and cannot be exchanged.

    Nothing to see :(

    Best regards

  • Question about the temperature of the CPU on Qosmio G20-120

    My CPU temp is never less than 85 C.
    When I'm working temp max is up to 115 C.
    The cooler works all the time.
    Its normal?

    It depends on the use of the laptop.
    If the laptop uses the full CPU and the performance of the graphics card if it possible of s as the temperature increases to a higher level.

    One question; the laptop is turned off automatically? If not then all work and there is no problem of overheating.
    The laptop supports an overheating protection. If the temperature would be high, so the laptop would be closed automatically

  • Qosmio G20 - XP doesn't see second HARD drive, but the BIOS is

    Hello

    Mylène for the long post - but think if give good info, I poss of correct answer:

    After the crash of QOSMIO G20... managed to reinstall of XP Recovery DVD-ROM. Immed after, looked at the config with Win Explorer and two hard drives all present and correct. even copied a picture of my images on the D: drive, just to make sure that all aok.

    Then downloaded SP3 and tried to install - it reported failure and then shut down the PC. After attempts to get again - until finally resorted to reuse the Recovery DVD-ROM.
    Come back XP again - but now, while the BIOS sees two hard drives (reports size, Fab details, etc.), as far as Windows is concerned, it does not exist.

    Tried to initialize in disk management - no sign there.
    He was then released, put it in a shopping cart, connected to the office and initialized and formatted - then returned to mobile... zilch!

    Your kind suggestions and recommendations could save just the remaining strands terrified of hair of a violent end...

    A lot of TIA
    Logis

    Hello House,

    Normally, if the BIOS recognizes the HARD drive, but not Windows, this means that the HARD disk is not formatted, but it must be visible under the Windows disk management.
    You see it now?

    If not it is not easy to say what the reason are you should try load default settings in the BIOS and save it. Then start Windows and check if HDD is visible there too.

    In the worst case, it s that a malfunction of the HARD disk controller, but what you can test if swap you the two drives and put them in another location.

  • Question about backup of the partition on the Qosmio G20

    Hi everyone, I was wondering is it possible to get the backup of your hard drive or the partition on qosmio g20? I tried the real picture, and ghost, but they could not get access to the qosmio scsi disks, when I ve checked toshibas recovery dvd I saw it is changed the version of norton ghost, so they must be necessary loading drivers on the start time of recovery disc, because I install a lot of software and change the config. I want to save my disk hard once everything is done.
    can anyone help?

    Hello

    Some time ago, I did some ghosting of Toshiba laptops, I have never had any problems. Perhaps there may be conflicts, if you are using RAID technology, or the Qosmio player on the first HARD disk area hurts.

    Sorry I can't give you more help.
    Good luck!

  • Qosmio G20-127: failure to screen after closing the lid on Vista

    Hello

    I have a Qosmio G20-127 and I recently installed Vista Ultimate (32 bit). I managed to put everything in its place (except the magic buttons, but the drivers are not on yet), but I have a problem that makes me seriously reconsider coming back to XP MCE.

    When I close the lid of my computer, the screen turns off of course, but when I open again, it does not turn, but it stays black. And I can't turn it on again no matter what. I have to turn off the entire computer and it is quite unrealistic.

    Funny is that after a restart for about 20-30 minutes, I can open and close the lid normally, but the same problem occurs after a bit more time to work on the computer.
    The problem persists even though I disabled everything remotely connected to the closing of the cover.

    Does anyone have a solution?

    Hello English

    Try you update the BIOS on the VISTA OS?

    I can imagine you will always find something new and unusual, but please note that Vista is not supported by the OS for Qosmio G20 (Vista drivers are not available on the Toshiba download page) and you can expect that from time to time, you will discover new disturbing behavior.

    I recommend you to install and configure Vista as described in the topic of s Francisco, configure OS for your needs, and be happy if you use Vista without any serious problems. In my opinion, for OS installation and configuration software Qosmio is Toshiba laptop more complicated template, and you will never be able to configure it as a supported and preinstalled WXP MCE. Commands supported are tested and bugs are fixed, but not with Vista on Qosmio G20.

    Sorry my friend. Sounds stupid, but maybe that's just the truth. By the way: I like Qosmio G20. Maybe I'll buy one if the price is Ok.

    Good bye

  • Qosmio G20 102: problem RAID the installation of windows xp media center

    First of all I did not the raid driver for my qosmio. I tried the RAID of Qosmio G20, another pilot but when it reached the stage when I ask windows to format the C driver it shows me an error. It is said that there is an error in the KR10N file and it stops there.
    Please help me and thank you.

    Hello

    It seems that the Qosmio G20 102 belongs to the series of PQG20E.
    Research on the European driver Toshiba page I found the RAID for Windows XP MCE driver v1.03.0008 (can also be used with XP Pro).

    You will need an external USB FDD to include this driver in the operating system.
    But note; After installing the RAID driver you shouldn't t format the HARD disk or create a new partition, because that will remove the RAID driver from the HARD disk and installing the OS fails!

    I hope I could help you would also appreciate a feedback ;)
    Best regards

  • Insect caught in the monitor u2414Hb and support is a disaster. No service tag

    First of all the question I seek to solve. A small insect, probably a fly has managed to make its way into my monitor in any way. It became lodged between the Panel and an outer layer or in the Panel and quickly dies. And has been stuck in place for more than a month. Attempts to dislodge without disassembling the monitor failed.

    Now, AFAIK disassemble the monitor to clear it will void the warranty and risk of damage to the screen so I prefer to avoid. I decided to contact the Department of support or guarantee dell to see if we could do something on this end.

    The monitor was purchased new from NewEgg.com on 01/01/15, with an indicated 3 years manufacturer's warranty. So, it should always be in the manufacturers warranty period.

    Although none where Dells website, or via their telephone system you can contact the technical support or departments without a number of warranty service. My monitor does not have a serial number, and Dells own materials state clearly that stand-alone monitors sold prior to 2016 (like this one, in 2015, has bought manufactured 2014) do not always have a service key.

    I tried every number on my monitor and its box, both online and telephone assistance. A number search as a service on the Web site key (but not with the telephone assistance) and appears as a system of office since 1997.

    Telephone service has been terrible. Repeatedly asking a service key, even when I explained that I don't have not one. Repeatedly ask me about Dell computer system I bought it, despite my clear statement that my problem was equipped with a screen of stand-alone and that I was not the owner of a dell computer system. Repeatedly asking me a Dell order number, despite my stating clearly it was not purchased from Dell, but bought new from newegg.com. Repeatedly telling me to contact the seller (newegg) to some how get help as a guarantee of the manufacturer. They told me a serial number was unnecessary because millions of people had bought monitors with this serial number. As if this makes no sense at all. I was told that a product model could be used to find what product I was calling about. I was told no numbers appearing on my device, or on its original packaging (that I kept) could be found in any system. I was transferred to several operators in several services all followed the same scenario and giving the same spiel on the * service tag. Before an operator involved, I've been dishonest and has asked for my phone number. All this despite the pages of Dell support stating clearly that some of their products do not have a key support.

    It does not appear to be process at all to deal with Dell products manufactured and sold without this little number that supposedly so critical. Dell apparently cannot do anything with the model # and # series uses all manufacturers in the world.

    . Exactly how to make contact with the service the customer without a service key.

    And can do something about the dead bug that introduced itself in the center of my screen as a brown spot little? Or am I stuck risking the destruction of my monitor with a canceled warranty? It doesn't make sense that a bug should be frankly worm its way between the layers of the screen.

    Monitors without a number of service purchased from resellers (Amazon, Best Buy, Buy.com, cost Co, Wal-Mart, Sams, other boutique online, eBay, etc.)
    * Based on the start date of monitor 20 digit PPID number code, Dell will guarantee the monitor for 3 years for most monitors. There are exceptions (S2340M, S2340L, etc.) who had only 1 year warranty.
    * You must contact the Support of your country (1-866-618-2044 USA) by telephone. Tell them to open only one internal Dell Oracle knowledge Information Centre
    * In the search space, they should enter PNP13081, and then click search. This opens the article,
    "Replacement for the monitor Dell and procedure policy - political international Dell. They should read scenario 7

    Scenario 7 =.
    Discussion: The customer is unable to provide a Dell order number or monitor the Service tag number. The only information that the client has are the PPID 20 serial numbers for the monitor.
    Warranty: date 3 years from manufacturing monitor integrated in the PPID number 20 digits
    Replacement procedure: Implement the replacement of screen against the dummy tag

    * You would provide the following representative data if you need a replacement monitor in this 3-year period:
    Brick or shop online address and a copy of Bill of sale:
    Monitor model:
    Monitor 20 digits alphanumeric serial number PPID:
    [Your]
    E-mail address:
    Name:
    Shipping address:
    Phone number:
    Operating system:
    Video card:
    Video card ports tested:
    Question:
    Performed troubleshooting:
    Monitor the done Factory Reset
    Watch chess self-test Diagnostics and integrated
    * Post more troubleshooting

  • Qosmio G20: How to replace the keyboard

    DOES ANYONE KNOW HOW TO REPLACE THE KEYBOARD ON A QOSMIO G20?

    Hello

    I m not an owner of the Qosmio G20, but the replacement of keyboard on the G20 is very similar to another series of laptop.
    If you want to remove the keyboard please follow these steps:

    1.) open view.
    2.) Insert your finger into the slot between the reinforcement of the keyboard and the computer. Then,
    Lift the keyboard bracket to unlock and remove.
    3. remove 1 screw from the keyboard hold the plate.
    4. remove the screws fixing the keyboard
    Lift the upper part of the keyboard and turn down the palmrest.
    6. remove the 2 screws of the plate support keyboard and remove the
    keyboard support plate.
    7 disconnect the cable from the keyboard connector on the system board CN3200.
    8. remove the keyboard.

    All that s

    But note; If you have no experience, please don t remove the keyboard.

  • Qosmio G20: How to get the higher screen resolution on monitor external 22 "

    I have a Qosmio G20 and today I bought a Samsung 226BW the external display. The Samsung has a max resolution / optimal 1680x1050px. The manual SAIS the laptop Toshiba supports a resolution of the external display up to 2048 x 1536...

    I tried now all sorts of settings, but the highest resolution I get on the external monitor is 1440 x 900 (-even as the laptop).
    1440 x 900 display 22 '' is not enough for serious photo editing;. It seems simply blur.

    What I am doing wrong? I deeply appreciate answers/comments; because if 1440 x 900 is all I can get, I have to return to the external monitor to the store...

    If someone is so good!
    Espen.

    Hello

    The available screen resolution depends on the graphics driver. You cannot choose the favorite one from the 1680 x 1050 resolution because it doesn t graphics card driver supports.

    Perhaps an update of the graphics driver could help.

    By the way; an inf file must be provided by the manufacturer of the monitor. You can install this file right-click and choosing install.

    Check also these forum discussions:
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=19677

    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=19570&MessageID=71767

Maybe you are looking for