{REQUEST] windows could not collect information to osimage

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• When you try to upgrade Windows Vista to Windows 7 I get this error: "Windows could not retrieve information about the disks on this computer."

  original title: problems of Windows update/upgrade

  I'm currently trying to install Windows 7 on my desktop running Vista.

  Whenever I run the Setup it comes up with the following error: Windows could not retrieve information about the disks on this computer.
  I already put the virtual disk on auto and rebooted several times. I get the same error.
  Also, I tried to update my computer by using the windows update thinking that would help... Windows update decides to not work either! It comes up with the error: Windows Update cannot currently check the updates, because the service is not running. You may have to restart your computer.
  gain, I restarted and it still does not work.
  I am currently running Windows Vista 32 bit on my desk (I thank God for my laptop!).

  Help!

  First, run Windows 7 upgrade advisor:

  Windows 7 Upgrade Advisor
  http://Windows.Microsoft.com/UpgradeAdvisor

  Note the results and make sure to follow the steps.

  Try to install Windows 7 using the USB

  Install Windows 7 with a USB memory key
  http://www.winsupersite.com/article/Windows-7/install-Windows-7-with-a-USB-memory-key

• Try to install Windows 7 from XP, receive the error message "Windows could not retrieve information about the disks on this computer.

  Try installing Windows 7 from XP and keep having this error message before choosing my instalation method, Windows not able to retrieve information about the disks on this computer.

  Because the migration from Windows XP to Windows 7 requires a clean install anyway, might as well you are backing up your important files and settings using Windows Easy Transfer and do a custom clean install by booting from the Windows 7 DVD.

  http://www.notebooks.com/2009/10/13/WinXP-to-Win7/

• transition from xp to windows 7 I get windows could not retrieve information about the disks on this computer

  why I get this message?... try to improve the hp mini 110-1037nr from xp to windows 7

  This means that the hard drive of your HP system controller is not supported by Windows 7 with pilots from the box and you need specific drivers to install Windows 7 on it.  If HP does not have drivers on their website then you're probably not going to succeed.

  "painter113" wrote in the new message: * e-mail address is removed from the privacy * _xp...

  why I get this message?... try to improve the hp mini 110-1037nr from xp to windows 7

  http://answers.Microsoft.com/message/d0607091-A900-49ED-A054-ff6a7868f0ad
  Meta tags: windows_install; windows_xp

  Friday 6 April 2012 00:47:27 + 0000: CreateMessage painter113

• Windows cannot run disk checking on this volume, because it is write protected & Windows could not retrieve information about the disks on this computer

  I have Vista o/s & I am facing this problem. Please tell me the good soultion on it.

  Hi Sarang_982,

  ·         When exactly you get the error message you at startup of the computer or when you open any application or when you try to run chkdsk on his machine?

  I suggest that you put your computer in a clean boot state, and perform the steps below.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  You will need to disable automatic disk check, and then run the disk of the WINRE (Windows Recovery Environment) command prompt check and check if the c: drive error (there) get fixed.

  You try to run the audit from WINRE for drive C: disk drive and if it helps. Here are the steps to open the command prompt in Windows RE:

  Remove all floppy disks, CDs, and DVDs from your computer and restart your computer by using the power button on the computer.

  b. do one of the following:

  1. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you must try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  2. If your computer has more than one operating system, use the arrow keys to select the operating system you want to repair, and then press and hold F8.

  c. on the Advanced Boot Options screen, use the arrow keys to select repair your computer and press ENTER. (If your computer is not listed as an option, then your computer doesn't understand no repair preinstalled recovery options, or your network administrator has disabled the.)

  d. Select a keyboard layout, and then click Next.

  e. in the System Recovery Options menu, click command prompt to open.

  f. Type "chkdsk/f" and enter.

  g. Type "chkdsk/r" entry.

  Check if the HARD drive is encrypted or not if yes then decrypt and see if it works well or not.

• Install the new windows 7... The message "Windows Installer... windows could not retrieve information about the disks on this computer" no operating system on the pc only thanks

  New installation,

  Windows 7 x 64 (OEM)
  Card mother Gigabyte GA-A75-D3H
  Load os first time and no problem had pc upward and work... Has had a drive failure and to reinstall the operating system on a new hard drive but get the error message.
  Have disabled CMOS and BIOS flashed but still have the same problems...
  Any help much appreciated...
  Steve :(

  Hello

  You use the installation disc for the full version or an upgrade disc?

  You can see the following link.

  http://Windows.Microsoft.com/en-us/Windows/help/install-reinstall-uninstall?SignedIn=1

  This could be a problem with your hard drive. You can contact the manufacturer of the hard drive for better assistance.

• "Windows could not retrieve information about the disks on this computer."

  I have Windows XP x 64 installed on my Maxtor Sata II 250 GB HD, and when I boot the DVD in the restart of the operating system, after clicking Install now, it shows this error. How can I solve this problem?

  You must enable the service of virtual disk before you perform the upgrade, if you encounter this error.

  1. click on start / run and type SERVICES. MSC
  2. search for the virtual disk Service
  3. right click and choose 'properties '.
  4. make sure that the Startup Type is automatic, and then click the Start button.
  5 reboot and try the upgrade again.

  I hope this helps.

  If you find my answer was what you're looking for, remember to click on the box "mark as answer" below!

• Windows could not transfer files. An address incompatible with the requested protocol was used.

  Microsoft. It's so hard to get where you want to go on the site.

  I wish they still had the cat where you enter just a few things, and for free, it instantly opens a window of instant messaging to chat with microsoft.

  Well, I have a dongle bt USB and when I right click and click send a file, it gives an error

  Windows could not transfer files. An address incompatible with the requested protocol was used.

  With windows xp, I plug it and he can move 2 drivers, "microsoft bluetooth enumerator" and "generic bluetooth radio".

  in windows 7, it installs the same 2 drivers

  I pair the device from the phone and it didn't work. while I was looking for the computer and it does not even, but file transfer

  It works totally fine XP and with the same drivers! just different os versions.

  I went to Device Manager, click on set to update driver and he know that later is installed

  BTW, it's a generic radio bt, and it was $10 do9ller micro dongle.

  However, there is no brand name.

  but it works under windows xp? but not 7?

  Windows xp and windows 7 are duel boot, so it's the same material, b/c windows xp and windows 7 is on the same hardware

  If I use the VM vmware, I can transfer files

  Microsoft sucks... I mean except xp. He is old, but it's the best version of windows there, Runnin' on minimum 16 MB of ram and 400 mhz cpu... I luv xp, no more errors

  Hello

  Check if the same device works fine on another computer with Windows 7 installed. Also, try to send files from the phone to the PC and check what is happening.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link. http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  You can try the steps below and check if that helps get the Bluetooth dongle to work.

  (a) click Start and then click Run.

  (b) type regedit and then click OK.

  (c) locate and then click the following registry subkey:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}

  (d) right click on the folder, click on delete.

  (e) exit and restart

  Now, try to find your device and send the file. It should work.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows could not set the offline locale information. Error code: 0x80FE0000

  Windows could not set the offline locale information. Error code: 0x80FE0000

  Handsome,

  Found that I got the same error (0x80fe0000) while trying to reinstall Windows Vista, Service Pack 1 on a Dell Inspiron 1545. Originally, the BSOD's happened and repair Windows has been in vain. Formatting the drive did not resolve the issue

  Replace the player has solved this problem for me. It seems that the disc has been/is damaged and would fail to resettlement.

  time of installation of $60 later and two hours and everything is fine.

  I hope this helps!

  DrMardo

• HP Pavilion g7-2043sf: Windows could not find a driver for your network card

  Model: HP Pavilion g7-2043sf

  Product number: B1P51EA #ABF

  Today, I did a clean install of Windows 7 on this laptop and I can't connect to internet via wifi. When troubleshooting I get this message:

  Windows could not find a driver for your network card
  Windows does not detect a network card is installed correctly. If you have a network card, drivers for the card cannot be installed correctly.
  Install a driver for your network card
   
  Collection information
  Windows Version: 6.1
  Architecture: amd64
  Time: Thursday, December 24, 2015 12:34:16

  In Control Panel, I found this information:

  Ethernet controller: the drivers for this device are not installed (Code 28)
  Hardware ID
  PCI\VEN_10EC & DEV_8136 & SUBSYS_1844103C & REV_05
  PCI\VEN_10EC & DEV_8136 & SUBSYS_1844103C
  PCI\VEN_10EC & DEV_8136 & CC_020000
  PCI\VEN_10EC & DEV_8136 & CC_0200
  
  Network controller: the drivers for this device are not installed (Code 28)
  Hardware ID
  PCI\VEN_1814 & DEV_539A & SUBSYS_1839103C & REV_00
  PCI\VEN_1814 & DEV_539A & SUBSYS_1839103C
  PCI\VEN_1814 & DEV_539A & CC_028000
  PCI\VEN_1814 & DEV_539A & CC_0280

  I visited this side: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g7-2000-Notebook-PC-series/5226249/model...

  I need all drivers of network?

  Thank you.

  Hello:

  You need these drivers...

  This package contains the Realtek driver local area network (LAN) that allows the NIC (NIC) Realtek chip in the notebook models that are running an operating system supported.

  File name: sp55979.exe

  This package contains the installation package driver for Ralink Wireless LAN to laptop models controllers that are running a supported operating system.

  File name: sp58586.exe

• update of Windows, "Windows could not search for new updates", "mistake Found; WindowsUpdate_80080005 ".

  I try to run windows update and continue to receive the same message:

  "Windows could not search for new updates", "mistake Found; WindowsUpdate_80080005 ".

  When I try to display the windows Explorer update history shows only a white screen with an 'OK' button at the bottom right

  When I click 'OK' the screens of pointer, the computer works, but the screen remains blank until I have completed the task in the Task Manager.  I've updated from windows to the request automatically to the daily updates.  I get the same update for my Kodak printer, which is also a place for the wrong model.  This leads me to believe it was not working properly.

  any suggestions?

  I am running Kapersky "Antivirus 2009"

  OS: Windows Vista Home Basic

  My notes.

  0 x 80080005 implies that Microsoft Installer is not configured correctly or it may have malfunctioned.

  Run the Startup Repair tool by using the Windows Vista installation disc

  1. Insert the installation disc.
  Note: The computer must be configured to start from a CD or a DVD. For more information on the configuration of the computer to start from a CD or a DVD, see the documentation provided with your computer.

  2 restart the computer. To do this, click Start, click the arrow next to the lock button, and then click restart.
  Note: If you cannot restart the computer by using this method, use the power button to turn off the computer. Then, turn the computer back on.

  3. set your preferred language and then click Next.
  Note: In most cases, the Startup Repair process starts automatically, and you do not have to select in the System Recovery Options menu.

  4. click on repair your computer.

  5. in the System Recovery Options dialog box, click the operating system you want to repair, and then click Next.

  6. in the System Recovery Options menu, click Startup Repair to start the repair process.

  7. when the repair process is complete, click Finish.

  To run the Startup Repair tool if the computer has preinstalled recovery options

  Note: In most cases, the Startup Repair process starts automatically. Follow these steps only if the Startup Repair tool does not start automatically.

  8. remove all floppy disks, CDs and DVDs from the computer and restart the computer.

  9. follow one of these steps:

  (a) if the computer has a single operating system installed, press and hold the F8 key in restarting the computer. You must press the F8 key before the Windows logo appears. If the Windows logo appears, you must restart and try again.

  (b) if the computer has more than one operating system, use the arrow keys to select the operating system you want to repair. Then, press and hold F8.

  10. in the Advanced Startup Options, use the arrow keys to select repair your computerand press ENTER.

  11. click on a layout of keyboard in the list and then click Next.

  12. click on a user name in the list, enter the password and then click OK.

  13. in the System Recovery Options menu, click Startup Repair.

  14. when the repair process is completed, click Finish.

  TaurArian [MVP] 2005-2010 - Update Services

• Windows could not start the windows on the Local computer firewall

  Original title: I don't have the first response says.then the following error code came.
  Windows could not start the ICF on local Computer.For more information, review the system event Log.If this is a service not microsoft, the supplier of service relationship and refer to the specific service 5 error code

  Hello

  Thanks for posting the request in the Microsoft community forums.
  The problem description, I understand that you receive the error "Windows has no start the firewall windows on the Local computer. To resolve this problem, please answer the questions.

  1. what anti-virus software is installed on the computer?
  2. do you have a third party security/firewall on the computer?

  If Yes, then you may not be able to start Windows Firewall, since you have a 3rd group of firewall installed.

  Even if you can re-enable the Windows Firewall, you can not run two firewalls at the same time.

  Try the troubleshooting suggestions provided to start the Windows Firewall.

  Method 1:

  Run the fix it from the link to the problems of the Windows Firewall Service and check.

  Diagnose and automatically fix problems of Windows Firewall service

  http://support.Microsoft.com/mats/windows_firewall_diagnostic/en-us

  Method 2:
  You can check the service for the Service of Windows Firewall if it is started or not.

  a. Click Start.

  b. in the start search box, type Services.

  c. click right on - run as admin.

  Check if the below mentioned services has mentioned State and type start.

  Firewall Windows started Automatic\Manual.

  base filtering engine Automatic\Manual has begun.

  driver authorization Windows Firewall started Automatic\Manual.

  Also check the dependency services that are required for the execution of the Service Windows Firewall.

  Method 3:
  You can scan System File Checker to fix corrupted files.
  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833

  Method 4:
  If the problem persists then, try the steps from the link.
  Some services do not start in Windows Vista and Windows 7

  http://support.Microsoft.com/kb/943996

  Registry warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/ )

  How to back up and restore the registry in Windows

  Hope the information is useful. If you need help with the Windows Firewall, feel free to post you question in the forum. We will be happy to help you.

• Windows could not find a certificate to log on netgear47

  I have 2 laptops, Dell is connected and the notbook connects without a problem.  I try to connect this old Vaio pcg - K33 K series and the message above. It comes to XP.

  I hung a cable from the router to the computer and can get online but still can't hang wireless.

  Your information is somewhat distorted, but I guess that what follows:

  'Netgear47' is a model of a Netgear wireless router.

  The error message that you get on the Vaio is similar to "Windows could not find a certificate to connect to the network.

  What version AND service pack of Windows XP is installed on the Vaio (right click my computer and select Properties, if you do not know).

  The most likely problem is that on the Vaio's wireless adapter is misconfigured.  If you use Windows wireless zero configuration (WZC) to configure the card (and not a utility provided by Sony), see the following for directions on how to correct this problem: http://helpdeskgeek.com/how-to/windows-was-unable-to-find-a-certificate-to-log-you-on-to-the-network/

  While you are on the "Wireless network connection properties" screen (in the middle of the 3 images on the site linked), look at the box at the top ('use Windows to configure my wireless network').  If this box is NOT checked, then the fix suggested on the web site may not work and you will need to use the utility Sony to make a similar change. In this case, it may be easier to simply delete the 'profile' of your network in the utility of Sony. When you try to connect after you have deleted the profile, the network must be configured correctly.

• Unable to repair the connection of local error: Windows could not finish repairing the problem because the following action could not be completed

  Original title: Repair the connection to the local network.

  When I try to repair the connection to the local network I get the following message: "Windows could not finish repairing the problem because the following action could not be completed: clear the cache DNS."  For assistance, contact the person who manages your network. "How can I solve this problem?

  Hello

  1. what exactly is the problem you are experiencing when connecting with Internet?

  2. what type of Internet connection you have (wired or wireless) sound?

  3. don't you make changes to the computer until the problem occurred?

  Method 1: To resolve this issue, follow these steps:

  (a) click Start, click run, type services.msc, and then click OK.

  (b) in the list of services, click DNS Client.

  (c) ensure that the status column displays started and that the Startup Type Automaticcolumn.

  (d) if the service is not set to started or if the startup type for the DNS Client service is not set to Automatic, follow these steps:

  a. right click on Client DNS and then click Properties.

  b. in the Properties of the Client DNS dialog box, click the general tab and then click Automatic in the list Startup type .

  c. click Start, click applyand then click OK.

  Method 2: Wi - Fi and in Windows network connection issues.

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows?T1=Tab03

  Hope this information is useful.

• Error message: Windows could not open possibly due to a hardware or software upgrade with a black screen and white on Windows XP starts.

  Original title: suddenly Windows XP does not open

  After using the computer someday, he would not start the next time I lit. Windows tried to start but failed and went to a black and white screen saying windows could not open possibly due to a hardware or software upgrade and invites me to try opening windows normally, safe mode, using the last well-known congig, etc... Every choice has ended up doing the same thing, windows tries to start and end up back in the black and white screen.

  Hi Brian,.

  1. you receive messages or error codes?

  2. did you of recent changes on the system?

  You can read the following article and check if it helps.

  Computer stops responding with a black screen when you start Windows XP

  Black screen on startup

  Hope this information is useful.