Reset Windows 8.1 product is hp pavilion g6 / g6-2210us

OS: Windows 8.1

My computer has been hacked (I think). At first upward instead of letters, it's a bunch of random symbols that I didn't know existed. I tried to type my password regularly, that he did not. Shutdown, restart and sleep button is no longer there.

I didn't ' t know what happened or what to do. If I can I'll upload a picture of the screen. It is also very slow. So if I could I would like to reset my computer to a factory.

Yes, I have the disc.

Thanks for any help.

Hello

There is a good description of all of the methods that you can use to return your laptop to its "factory Condition" (including a video preview) on the following link.

http://support.HP.com/us-en/document/c03489643

Kind regards

DP - K

Tags: Notebooks

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