Resolution scanner HP 8600

When the printer installed on my computer, I had Windows8... I've since upgraded to Windows 8.1 and I try to reduce scanning resolution (my documents are too big to be received by the receipents) it does give me the 'Analysis Actions' option where I understand I could possible edit..if, can you please tell me what I'm doing wrong.

Hi @TCaggese,

Welcome to the HP Forums!

I understand that after upgrade to Windows 8.1, you have more freedom to share Scanner to your HP Officejet 8600. I'm happy to help you!

8.1 Windows being a major update of Windows 8. This means that it is a new operating system. It is possible, there is a conflict with the new operating system and the printer driver you are using driver. I recommend to uninstall the printer softwareand then reinstall it using the printer HP install wizard for Windows. This will get the new software of the printer of your new operating system.

Once done, try to reduce scanning resolution using HP scanning.

I hope this helps!

Tags: HP Printers

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