Restore settings factory

I have a Dell Inspiron 6400 with Windows XP. It's about 5 or 6 years. have many problems on this subject probably malwear, spy wear viruses etc.  I would like to restore it to factory settings. I saved all the data I want on an external drive, so no worries of losing all the data.  I tried the system restore, & it won't allow mw to go back more than a few months to a previous restore point.  I have read some more & tried turning system restore off & back on, now I can only get back 5 minutes! It is supposed to come with the restoration of the MS Windows system, which is what I guess I used, and Dell PC Restore, which I seem unable to lacate.  Can anyone help, please keep your response simple & stupid proof, I'm not the person more computer in the world. Thank you

Instructions are here:

http://support.Dell.com/support/eDOCS/systems/ins6400/en/OM/trouble.htm#wp1064105

Scroll all the way up to "Using PC Restore from Symantec."

Tags: Windows

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