Ring tone of personalized Smartphone blackBerry stopped working

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• Links for Smartphones blackBerry stopped working in the browser

  Yesterday, the links Hypertext has stopped working in the Blackberry browser.  In other words, when I click on a link, it highlights, but it won't pick up the page a hyperlink.  It does not display a status of "loading" at the bottom of the screen.

  The screen click on works fine in other applications.  The screen click on works fine in the browser when you use the menus.  It works simply when you click a hyperlink on a web page.

  It was all working fine until I did a Facebook mobile Web page.  This isn't Facebook mobile app, but the mobile Web site read using the Blackberry browser.  I went through the Facebook mobile site on the Blackberry browser several times, and then the links stopped working and no longer works for any Web site.

  I checked the settings and checked and checked and can't seem to find a solution.

  I deleted all the cache of the browser.

  I have not changed the browser settings.

  I was already running OS v4.7.0.75

  Application memory space: 9,4 Mo

  The total memory space: 879.2 mb

  Memory device free space: 853,6 mb

  Space media card Total: 7.3 GB

  Clear media card: 7.3 GB

  Does anyone have a solution?

  Hi and welcome to the Forums!

  Whenever random strange behaviors creep, the best thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, this one suffers memory leaks and other... with a hard reboot is the best remedy. Some have taken to do this on a recurring basis as a preventive measure.

  Best!

• Buttons and screen of blackBerry Smartphones has stopped working.

  Hi all

  My Blackberry works today - strange as usually very reliable. Problems: I can used is no longer the screen - it high lights up the apps but they won't open when I push on, buttons work. And he starts to turn his car.  He gets calls, but you can pick up.

  Odd - until this morning it was working fine but now nothing works at all.

  What is really strange it is the sensitive touchscreen, but does not when you click. The screen lock has also stopped working. Basically, everything is bolloxed

  Any suggestions?

  Probably tired...?

  Thank you

  Tim

  Yep, it's pretty common,

  Do this now. Remove the battery for at LEAST 3 days and put the device in a bag of uncooked dry rice. He's going to soak up moisture.

  An alternative to rice, is leave the unit with the battery removed, sitting at 3 days on top heat emitting an electronic device, such as a cable box, stereo amplifier, something with dry heat.

  The recovery key is the several days without putting the battery to check it out.

  Remember, electricity plus water is not good.

• BLACKBERRY DESKTOP MANAGER blackBerry Smartphones has STOPPED WORKING

  Am having a problem with my Blackberry Curve to my office data synchronization.

  Had two crashes of disk in two weeks. Later included the replacement of the two drives configured in RAID 0. Am running Vista Ultimate with MS Office 2007 SP2. I've restored the system using the full restore of backup restore & Microsoft and got everything works well again. Since the last crash, whenever I have sync Blackberry Desktop, I get the error: CALENDAR TREATMENT DEVICE - BLACKBERRY DESKTOP MANAGER has STOPPED WORKING.

  I was at the forums online and support including Blackberry sites and took the following measures, which neither solves the problem.

  ·         Uninstalled DM 4.7 and installed 4.6 DM (one of the forums suggested this - I was running 4.6 before the last crash when the error started when I upgraded to 4.7.)

  ·         Repaired the outlook.pst file by using the windows onboard utility (he finds errors and repair the)

  ·         Delete the synchronization of the DM section and re-configured

  ·         Restarted the computer Pocket

  Does anyone have any suggestions?

  The problem is resolved. I talked to the Tech Center RIM and the calendar on my camera had been damaged. The solution was to remove the calendar on my device and then re sync.

• Menu of Options of blackBerry Smartphones has stopped working

  My article 'Options' in the menu on the main screen has stopped working.  It is to the context menu that appears when you press the BB.  It allows you to change the wallpaper and rearrange the rows and columns of icons.  It works once after I reboot by removing the battery.  I put the background (once) and the configuration of the icon (once).  This works in other apps like mail and browser. On the main screen you can press it, but it does nothing.

  Any information would be appreciated.

  It is a bug.  I spent some time with Verizon and Blackberry on it.  I suspect that his establishment when the OS patch was released.

  Blackberry support is excellent.  I suggest, if you're having some real problems, give them a call.

• BlackBerry Smartphones Blackberry Messenger works do not!

  My blackberry Messenger is not working...

  I have the bold 9780. Today it stopped working... Ive talked to my provider and they say all right, my signal is fine... I can send and receive texts and people receive them but if I send a message from bb, so that it has a check mark next to it but not delivered... D still I will not receive messages from bb for 3/4 a bit and then come at once but mine don't always delivered.

  My bb Messenger is up-to-date and therefore my system that I've updated all day

  Help, please

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you must go back and see your provider... they are 100% responsible for the delivery of all services and support for you and you are now paying them for a service they are not a. If they can't fix it, they have the ability to climb it in RIM... you have no free path to obtain support from RIM otherwise than by escalation of your provider. It is a pity they you already brushed off like this, you may have to insist a little with them. You pay their money... they need to offer a service to you.

  Good luck!

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Email to blackBerry Smartphones has stopped working

  My BB Torch suddenly stopped making emails, but it is still connected to the wifi and my mobile network and still can open Web sites.  When I go to settings and click on email accounts (2), I get a message that says: "your device had a problem connecting to the server.  I can't access my email on the device settings.  I always get this message, either one saying "Connecting to the e-mail settings", then the other message.

  If I try to send an email, I get a message at the top of the project email that says "blocked Service."

  I have tried to re - start my camera by removiing and reinsert the battery, but the problem is still there.  I also tried a complete restoration, and that did not help.

  I called my internet provider and asked if he had an idea, but it didn't.

  My email works fine on my PC; It's just my BB which will not be can not access the server.

  I have no idea where to go from here.

  Rolyb

  Thank you again once, you'll be.  Your advice was good and pointing me in the right direction.  I forgot that I changed my cell plan yesterday morning and the new plan did not include data.  I called my mobile service provider and put an add-on data on my account and I have now by e-mail.  Thanks a lot for your good advice.

  Rolyb

• Smartphone data plan (BBM, navigation and Blackberry Protect) blackBerry stops working on Blackberry 9930

  Hi I was using my Blackberry 9930 for a little over a year now, with the same data plan.

  A few days ago my laptop could not start, so I reinstalled my OS. However after successful relocation, I met a problem to access the surveys BBM, browser and Blackberry Protect.

  Wifi, browser and Appworld are fine (BBM and Blackberry Protect not fine).

  However, when I turn off my wifi, I get this.

  

  Check the service book, I noticed many missing articles...

  

  Please note that these are ALL the elements, nothing more to scroll down for.

  I noticed there is an additional element in Options > device > advanced system settings: i.e. the enterprise activation

  

  Click to open the Enterprise Activation (I also get this window when I open the mail setup), I come to the page of connection probably BES.

  

  Other messages, I understand that this could be the it policy. I've done many factory reset, via DM directly, via the command prompt using the loader/nojvm command and /resettofactory

  Things I did without success:

  -Full Wipe and reinstall operating system (7.1.0.580, 7.1.0.755 and 7.1.0.991)

  -Remove the policy with the above methods

  -Record of Routing Table, locally on the host's phone and asking the carrier to do so.

  -Access my site of carrier (telkomsel.blackberry.com) of the pc and return Service directories.

  Things to note:

  -Emails are working properly, can send and receive without wifi

  -Browser and Appworld are fine, only when the wifi is enabled

  -Change SIM on another blackberry, my data plan works perfectly

  -If I add a contact (phone B) through BBM surveys, phone B receives the request. However when a phone B accepts, nothing happens.

  -L' opposite is not true. Phone B please, my phone receives no notification.

  My career was told that my PIN code may be suspended/compromised, is it possible? and how should I proceed if it is true?

  Please advice and much appreciated.

  Thanks for the clarification.

  Linsner wrote:

  My carrier checked on my code PIN and IMEI on the Blackberry Administration Site and showed me a report saying that my phone has been blocked or suspended.

  The carrier States that I have to bring this matter to Blackberry since:

  1. I did not buy the handset of them (carrier)

  2. they have proved that my data plan works when the SIM card is transferred to another handset.

  Assuming that the suspension of the SPINDLE is true, nobody knows how should I proceed?

  Indeed, the situation is delicate. The support service is always the responsibility of the carrier, because they are the entity that provides services. But subsidies related to the device falls to the original place of purchase, or an entity to which they have assigned to your supported devices. When the unit was purchased elsewhere, the service provider can refuse support for issues related to the device. And it seems that your service provider is to determine it's a question related to the device rather than a question related to the service. I don't know if this conclusion is correct or not... I tend to interpret your situation as related to the service, rather focus on the device, but I have not seen the 'rules' that they must follow to do this.

  As such, your next step would be to contact the Manager of your support related to the device. Maybe it's your place of origin of the purchase, a service centre or other entity... it varies depending on the region, and I have no idea of what the device-support model is made for you. If you are unsure, contact your original purchase for orientation.

  If all goes well, they will be ready to take your case and it degrades to the BlackBerry without cost to you. I can't say whether they will be or will not be. Sometimes, when issues come and the two types of support (device and service) are not provided by the same entity, there may be a tendency for each to blame others, unfortunately, leaving the end user without recourse, but to continue to try to climb with both entities until you reach someone who will be willing to take responsibility and provide the necessary climbing.

  There is something called incident support, but it costs to just ask the original question, since you are not through support contracts that are in place. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  There is also this link, but I can't vouch for its usefulness because I've never needed to use it and reports in our community here indicate mixed results. But you can try:

  • https://www.BlackBerry.com/technicalsupport/index.do?ft=generic

  Good luck!

• BlackBerry Smartphones BBM STOPPED WORKING WIFI

  Please, I wonder if someone will have a solution to my problem BBM, I currently use my blackberry on a wiFi connection at home that I have completed my contract with my network provider (virgin). The BBM, applications ( yahoomessenger, Windows Live, AIM, talk) IM, my facebook apps and blackberry world were all works well even with different WiFi. But recently, I am unable to use all the above applications mentioned above all my BBM as I needed it hard to communicate. At first, I thought it was the internet connection at home but I found the browser and two other applications that I work perfectly. I don't know if someone will have an idea of any solution to this problem.

  I'd appreciate any effort to solve this problem.

  frexyy wrote:

  .. as I finished my contract with my network provider (virgin).

  Here, there is your problem.  So that your BlackBerry to access Wi - Fi, it needs some service books, which are like instruction manuals so he can learn to do.  These service books are pushed to your phone via BIS (BlackBerry Internet Service), a fancy name for a monthly data BlackBerry from your operator.  Without these service books, your phone will not access many features Wi - Fi.  Once you have BIS on your account, you can actually turn off your network connection and just use a Wi - Fi connection, but you must have BIS in place initially.

  I hope I've been helpful to you.

• Zoom camera blackBerry Smartphones has stopped working

  I noticed this weekend that I can't zoom in on the more past camera.  He used to work, but now nothing happens when you move the trackball.  Does anyone else know this?

  bhanna, with the BlackBerry smart phone, disconnect the battery a few seconds and then reinsert the battery to restart.

  Now, after restarting, try the zoom of the camera once more.

• BlackBerry smartphone Wifi stopped working - any recommendations?

  He sees the network but does connect more... I get these error messages:

  could not authenticate to the network
  Unable to connect to the network
  lost network

  It worked the first night, but now it never connects...

  For the mp3 and files, you can download on your pc (is also much faster) and after this synchronization of your "BOLD" using the Media Manager (comes with the blackberry desktop software) and transfer the files to your blackberry.

• Function blackBerry for camera on 8300 Smartphones Zoom stopped working

  For some reason, the zoom of the camera on my 8300 feature does not work. Roll the trackball upward or down does not change the magnification. Everything else seems fine. Any ideas as to what could be bad?

  Hi and welcome to the forums!

  It worked for several users.

  Remove the battery and press down on the lens of the camera, you can feel a click.

  Equip the battery and see if the lens is just stuck.

  If it still does not, I contact the carrier and get a different device.

  Thank you

  Bifocals

• A WiFi blackBerry Smartphones suddenly stopped working

  I used my wi - fi without any problem for almost a year now on my curve. I now have the wi - fi logo appear dimmed but not connected and never seems to connect for 2/3 days. The internet connection is fine as works on my laptop without any problem, thanks to a Wi - fi!

  Help, please!

  Alrite - I will contact my service provider and that THEY would return with the RIM. its obviously a problem of device as my BB partners and our laptop connect correctly.

  Thank you.

• Email to blackBerry Smartphones has stopped working after a change of provider

  I just changed my mobile (from O2 for BT) operator and I get more emails.  When II enters my email account management, he saysthat he had a problem connecting to the server.  If I have internet connection.  Any ideas?

  When I got back to BT, they said in that my phone did not support their latest system is to say 10 IOS (mine is 7) after talking to them I got around it by connecting to Internet every time - a bit annoying but tolerable for a year so that my contract runsout