RMA for credit only?

I had a slight problem with the saved phone wood I just got (notched and stained paint wood would be the best explanation) and I presented a request of RMA on the site of the bike. However I just got an email from support essentially telling me that there is no Exchange on wood supports now, credits only. Huh? I would get a Moto X (intended to move from a Nexus 5) but if Motorola doesn't want my business, I can just take it elsewhere and it will cost them in lost shipping fees, materials, etc. for a cadastral. I don't understand what is happening and why I can't exchange the phone? After all is said and done, I have not really a problem to be managed in this way, except that I used a promo code to promote V-day, which obviously does not work yet, so I have to lose $30 to do this way.

Everyone is having problems?

Thanks in advance!

Call Moto X support, they will open a ticket and issue a new coupon. I'm in the same boat as you, waiting to send a new coupon to order a new one and return the current.

Tags: Motorola Phones

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