RPC server

I have been insteld aprinter in my labtop but is not finly insteld because there is no RPC server in my labtop

I have been insteld aprinter in my labtop but is not finly insteld because there is no RPC server in my labtop

Do you want to say that you tried to install a printer and can't, and the error message you got was "operation could not be performed. The RPC server is unavailable "?

What version of Windows, including service pack, do you have?

Has something unusual or out of the ordinary happened to your computer recently?  If Yes, what?

You have a current antivirus application with a subscription remaining? Which one?

Have you scanned for malware using MalwareBytes Anti-Malware orSUPERAntiSpyware ?  If this isn't the case, it would be a good idea to do so.

You have all other printers installed?  If so, can you print them?  Is any printer a Lexmark printer?

A. make sure that your system is not in the "diagnostic" mode

1. Click Start, then click Run, and then type the following in the box run and click OK

Msconfig

2. make sure that the radio button next to "Normal startup" is selected.  If this is the case, click Cancel.  If it isn't, click on the button next to "Normal startup" then click OK and restart the computer.  You can install the printer now?

There are several reasons why the RPC server may be "unavailable", so please provide information of diagnosis as follows:

B. check the status of the RPC Service

1. Click Start, then click Run, and then type the following in the box run and click OK

services.msc

2 scroll down until "Remote Procedure Call (RPC)."  Note that this is NOT THE SAME as "Remote procédure Call (RPC) Locator"

3. What's in the 'Status' column for this entry?

4. What is the "Startup Type" of this article?

5. double-click the line for "RPC Remote Procedure Call ()" and click on the tab "dependencies".  What is listed in the top box 'this service is based on the following system components?

6. click Cancel, and then close the Services window.

C. check for system errors

1. open Event Viewer: click Start, then click Run, then type the following in the box run and click OK

eventvwr

2. in the left pane, click on 'Application' and then look at the right pane.  Start at the top of the list and see if it has any entries with either an X in a red circle or an exclamation point in a yellow triangle.  If so, double-click the entry, and then click the two pages (under the up/down arrows).  This operation copies the information so that you can paste into your answer here (if there is more than one entry, you can open a Notepad document and paste the entries in there before you copy and paste the entire collection in your response).  Do not scroll down too far from the list looking for errors.

3. now click on 'System' in the left pane and make the same thing as above.

D. Locate the missing files

Open Windows Explorer and verify that the following files are in C:\Windows\system32

Spoolsv.exe
Spoolss.dll
RPCSS.dll

E. check the registry (but do not make any changes at this time)

1. open the Registry Editor: click Start, then click Run, then type the following in the box run and click OK

Regedit

2. in the left pane, navigate to

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RpcSs

3. click on the + sign to the left of 'Services' to expand the entry and confirm that there is an entry named "RpcSs".

4. confirm that there is an entry in the right pane named "ImagePath" and that the "Data" value is
%SystemRoot%\System32\svchost-k rpcss

5. the complete right pane should look like this http://cid-18b259158254905b.office.live.com/self.aspx/.Public/rpcss.jpg

6. click on file > exit (or the red X in the top-right) to exit the registry editor without making any changes.

Tags: Windows

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