RVS4000 V2 blocks every day 1-2

Hello everyone! My brand new V2 RVS4000 replaced old USR8003 router in the same network home. The USR8003 didn't require any intervention by the user for years. RVS4000 are running in the same network and with the same address (192.168.123.254) LAN IP requires a power cycling every day or two. The router is connected to the modem Motorola SB6120 cable. The local network includes some PC (WinXP SP3), two LinkSys APs, Roku, DirecTV receiver and some WiFi devices. The router runs in gateway with DHCP server active mode. Most of the devices have static IP addresses in the DHCP address range. When the router crashes, it looks like a normal situation because the LEDs are light up the same way as usual shows the activities of ports. When it is locked, the RESET button has no effect as well as web and telnet interface. The only option is to restart the router, which restores the State of operation up to another lock upward. The following actions were taken:

  • updated firmware updated to V2.0.3.2
  • Restore the default settings
  • People with disabilities IPS, QoS, most of the optional functions of firewall
  • Moved from statis IP addresses in the DHCP address range

It does not resemble a harware issue, but rather a software bug. Right now I'm running the Syslog server to correlate the jamming with the modem restarts (Yes, it happens from time to time, but not touch USR8003). I can't find information documentation Cisco static IP on the LAN and addresses if they must be outside the range of Address DHCP. Any help is appreciated.

Hi Boris, I think you're in the right place with the external syslog to see if there are errors of statement. Only other reason apart from the failure of software/hardware, may be somehow a conflict of IP address upstream.

Static clients should not be in the DHCP scope.

You can call the support center to get a look at things if the syslogs are revealing.

-Tom
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Tags: Cisco Support

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