Safe mode and normal mode
Computer does not start in normal mode. It crashes just before the password screen. How can I check the status of the video card in safe mode?
Hi HK-Sheko,
You have uninstalled and reinstalled the video drivers for your computer or video card manufacturer's Web site?
Also, here are a few additional troubleshooting:
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-monitor-and-video-card-problems
I hope this helps!
Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
Similar Questions
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Firefox crashes on startup in normal mode and safe mode does not start reset mode
using 26.0 FF
using windows 7 Home premium v 6.1 (last)My problems started after the loading of 26.0 FF. If I start FF in normal mode it crashes. Same thing when I boot in safe mode. I close FF (while it's hanging) by clicking on the X in the upper right.
When I launch FF in safe mode and click Reset FF, it crashes without FF never appear. I have to stop it using the Task Manager. Off mode reset, I can launch FF in normal mode and everything works fine. However, stopping FF does not close it. I have to use the task of the Manager close. Then I'm at square one when you try to start FF, i.e. reset firefox, crashes, Task Manager, stop, then start FF.
When FF is on, I can open a new window of FF. All my addons are up-to-date. I reinstalled FF 26.0, three or four times.
I deleted the cache and cookies.
I scanned for viruses and rootkits etc. with microsoft security essentials and spybot.
I've been a happy user of FF for over ten years and have never had a problem like this. Any help will be appreciated.
Thank you!
I think that I fixed it, it gives a trial because he has started to do this on my two PCs.
Go to Options > general tab > start switch / "Show a blank page" and the charges of all good. What I used was 'Show my home page' which is the default page of Firefox with the Logo of Fox and history, Favorites and other options at the bottom.
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I already tried to uninstall e install again, but rest the problema. When I use safe mode, firefox works correctly. I tried to remove all extensions and plug-ins, but the problem persists. Even my mouse pointer moves slowly around firefox screen when the normal mode. I have synced with another computer and I have no problem with each other.
Hello lgm11, try turning off hardware acceleration and check again (in safe mode hardware, acceleration is disable).
Thank you
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When I open FIrefox normally, the movement of the cursor is very jerky - seems stuck on each link. In addition to typing in any box is delayed. When I restart with disabled modules and in safe mode, the cursor moves very well and typing is normal. I disabled all my Add - ons, but that doesn't seem to help as whenever I restart, the cursor jerky and delayed typing again. What's wrong?
Try disabling hardware acceleration in Firefox.
- Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
- https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes
In the Firefox Safe mode, these changes are effective:
- all extensions are disabled
- the default theme is used (no persona)
- userChrome.css and userContent.css are ignored
- the layout of the default toolbar is used
- the JIT Javascript compiler is disabled
- hardware acceleration is disabled
- plugins are not affected
- preferences are not affected
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When Facebook, by clicking on "View all comments" only works in safe mode. And yet, in normal mode, disabling all does not help. Why?
URL of affected sites
Nothing does seem strange. Try to clear your cache and cookies.
- Open the Tools menu, then select clear recent history...
- In the time range to clear: drop-down menu, select all.
- Click the arrow next to Details to display the list of items that can be cleared.
- Select Cookies and Cache.
- Click clear now.
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I can connect in safe mode, I tried to set up another admin user, but he says the same thing that I can't connect in normal mode
Try the following steps:
a. create a new user account without password in safe mode.
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account
b. start in normal mode.
c. create another user account with the user created in safe mode a/c and set a password.
d. try to connect to the user account password.
Still the error?
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After you apply this update, the system starts more (secure or normal) and gives the BSOD error above. Manual removal of the patch Recovery Console fix the BSOD using batch spuninst.txt in the patch folder. The affected system is an AMD Athlon 2400 + with 2 GB of RAM and XP SP3. All other updates installs successfully. I scanned viruses with Avast, Dr Web CureIt, ComboFix, Malwarebytes and TDSSKiller. The system seems to work fine without the update.
It seems to be a problem with the Win32k.sys file in the patch, but I ran out of utilities to solve this problem.
Hello
The solution is to report the problem, so the update can be set to not to do so. Microsoft
may already be a fix, or work on it, or it could be a new problem. He
There's even a phone number to make it easier.Certainly keep good backups that there could be an underlying hard disk or hardware
issue.========================================================
Here is the solution for the coooo21A except use it when you can just get the fixed update
is not the method I want to use.STOP: 0XC000021A
Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
(not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.Cause
This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.
Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.
Solve the problem
Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.
Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.
If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the WindowsAdvanced Options menu that results, select thelast known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.
Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.
Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.
STOP: 0XC000021A<-- read="">-->
* 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A------------------------------------------------------------------------
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not try to repair it, you can borrow a friends because they are not protected against copying. You can also buy the physical disks
good system machine cheap that you already own Windows (you have to reinstall them if)
required). You can also repair disks on another computer.Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during "blue screen of death," collisions
Displays information on all the "crash" of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlYou can try a system restore to a point before the problem started when one exists.
How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers under Windows 7 (updated drivers manually using the methods above
It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
Startup Options recovery or Windows 7 disk repair
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlHow to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Blue Screen (screen of death) occurs at the Normal boot and Safe Mode
I have a problem with my acer 1 aspire d255-2351 it starts up like the ordinary thing, you know then this screen blue suddenly pops up then shutts down while I tried all methods to try to resolve the problem, it shows the blue screen I have a pop can and not same acecess to the laptop even on safe mode , I can't use that cause one before having this tringleSi say the files of your computer may have been currupted then went away so if you give me a shout on my email I'll be mre recognizing an am open to any other spirits who may be able to help me with this mail to the test is * address email is removed from the privacy * wait someone thought
Hello Tensa_Zangetsu,
Do you know what the exact when stop code it bluescreens?
I was curious as to whether or not we can boot to Safe Mode command prompt only.
If so, we can run the following command followed by the Enter key:
CHKDSK C: /f
This, until we do not get errors from her and then try to restart in Normal mode.
If the Safe Mode command prompt only does not work, we can start the recovery console and run the same command:
http://support.Microsoft.com/kb/314058
Let us know if you have any questions.
Best regards
Matthew_Ha
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Victorinox original title: Black scree & blue screen...
So my laptop that is running Windows xp, start in normal mode after windows xp bar charge it gives black screen and it stays like this, and in safe mode it gives blue screen, what can I do? I need your help atleast to save the files to my hard drive...
Hello
· What is the error code or error message that you receive when the computer starts in safe mode?
· Were there any changes made on the computer before the show?
· What is the number and the model of the computer?
· Who is the service pack installed?
Try the methods below:
Method 1: Disconnect all the devices connected to the computer such as printers, scanners or USB hard drives and restart the computer and check if that helps.
Method 2:
Try to start your computer in last known good configuration. You can check the link for the procedure: how to start your computer by using last good known Windows XP Configuration: http://support.microsoft.com/kb/307852
Method 3:
You can follow the steps listed in the link: after the Windows Logo appears, or after you log on Windows, a Windows XP computer can display the wallpaper, a black screen or a blue screen: http://support.microsoft.com/kb/318027
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After a system restore to a time before Windows XP, should I leave Safe Mode and restart normally. Completely restored restore operation the registry both before the intrusion of viruses if the date and time specified as the restore point is earlier than the time of the intrusion, but in the same 'on' the cycle of computer? I have to do something else before going back to safe mode?
Time as about 23:00 last night 7/29 restoration, first known intrusion by "XP Home Security 2012" was shortly after midnight 7/30.
I ended up a sde.exe process, which stopped the pop-ups. A full scan with Norton quarantine, JS. SecurityTool. After a restart of the computer, the normal features of the programs has been lost by the "Run" menu or icons on the desktop. By clicking on the icon for the normal .exe files redirected to the dialog box "select a program to open.
I restarted in Mode safe mode with networking and then restore. I tried opening IE and Excel and that they work properly in Mode without failure. They will work correctly when I leave Safe Mode and restart normally. Should I test other specific applications.
XP Home Security 2012 seems to have accessed or modified some files to DropBox (not sure how this program was installed, but it was already on).
Should I delete all DropBox files, just those showing a modification date corresponding to the intrusion of XP Home Security 2012, or don't you worry about this?
After a system restore to a time before Windows XP, should I leave Safe Mode and restart normally. Completely restored restore operation the registry both before the intrusion of viruses if the date and time specified as the restore point is earlier than the time of the intrusion, but in the same 'on' the cycle of computer? I have to do something else before going back to safe mode?
Time as about 23:00 last night 7/29 restoration, first known intrusion by "XP Home Security 2012" was shortly after midnight 7/30.
I ended up a sde.exe process, which stopped the pop-ups. A full scan with Norton quarantine, JS. SecurityTool. After a restart of the computer, the normal features of the programs has been lost by the "Run" menu or icons on the desktop. By clicking on the icon for the normal .exe files redirected to the dialog box "select a program to open.
I restarted in Mode safe mode with networking and then restore. I tried opening IE and Excel and that they work properly in Mode without failure. They will work correctly when I leave Safe Mode and restart normally. Should I test other specific applications.
XP Home Security 2012 seems to have accessed or modified some files to DropBox (not sure how this program was installed, but it was already on).
Should I delete all DropBox files, just those showing a modification date corresponding to the intrusion of XP Home Security 2012, or don't you worry about this?
System Restore IS NOT the way to remove malware. The reason why you do not see the effects of the malware in safe mode is probably due to the fact that the process for most malware does not load in safe mode, and therefore not active.
Restart the computer in Safe Mode with network. Click HERE. Download Malwarebytes. Update Malwarebytes and perform a full scan. Choose to quarantine found nothing. Once completed click HERE and download Superantispyware Portable. Run a full scan quarantined found anything yet. Restart your computer in normal mode and perform a quick scan with Malwarebytes.
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Computer is slow in normal and fast mode in safe mode
I had this problem for over 2 weeks, the first thing I noticed was my screen was going black causeing me having to restart and often having to use safe mode to do anything, I also noticed very quickly in Web pages and very slow loading safe mode each time that I could get to use the regular mode. I changed the hard drive using acronis to clone the old disk, I have my screen has changed three times, changed the cables, changed video cards, updated all drivers, added 1 GB of ram, 4 GB total, I use WinXP Pro, ATI Radeon X 700, Asus P5AD2-E Premium M/B I turned off AVG, I reset the Bios, updated and installed the latest version. Is it possible to check the M/B for integrity? That's all that's left to replace, I'm out of ideas.
Sounds like you are infected if normal windows is slow. The scanner with antivirus
Reconfigure you the BIOS after resetting?
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Windows does not start normally, just run chkdsk again and again
First test the hard drive to make sure it's healthy. Test the hard drive with a diagnostic utility downloaded from site of the disc mftr. or use SeaTools for BACK of Seagate. You create a bootable CD with the files you download. You will need a third party burning software to do as the free ImgBurn, Nero or Roxio. Burn as an image, not in the form of data.
http://www.Seagate.com/www/en-us/support/downloads/SeaTools/seatooldreg
http://Seagate.custkb.com/Seagate/CRM/selfservice/search.jsp?docid=201271 (how-to)Boot with the CD that you have done and do a full test of the reader. The physical tests fail, replace it.
If the hard drive then passes the physical tests, safe mode:
Start > run > cmd [Enter]
fsutil dirty query c: (or the appropriate drive letter) [Enter]This will tell you if the disc is dirty or not. Then always in cmd:
chkntfs /x c: (or the appropriate drive letter) [Enter]
This tells Windows not not to check this drive at startup. Reboot and it should go on the desktop. Once Windows loaded, run cmd and:
Chkdsk /f /r c: (or the appropriate drive letter) [Enter]
CHKDSK will run through all 5 steps. After that it's over, always in cmd:
fsutil dirty query c: (or the appropriate drive letter) [Enter]
to see that the dirty bit is not set on this drive.
MS - MVP - Elephant Boy computers - don't panic! -
Installed Service Pack 3 from Windows Update, now I can't get Windows XP to go back upwards, in the normal way or in any configuration of Safe Mode. I am in the Recovery Console using my drive now.
ohnooo313,
Follow the steps on this post on the forum. If these elements do not help, then follow the instructions that apply to this article.Post back with the results. Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think. -
How leaving the "safe" mode and return to 'Normal' Mode after changing?
In Microsoft Vista, how to return to the normal mode to work in Mode safe? I tried to leave by pressing F8 during the restart of the system. I arrow down to the choice, but he always comes back in Mode safe. (Story: I just got by technical problems after the installation of a wireless router.) Everything now works in Safe Mode, but this mode is limited and I want to return to the Normal mode. Help!
I just found the answer by accident. I went to the system configuration and on the 'general' tab, I changed the "Selective startup" selection in NORMAL STARTUP and it worked. I hope this helps someone!
KK
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How can I get my laptop out of safe mode and back 2 normal?
How can I get my computer out of safe mode
It is what is on the link below in REVERSE order.
The link is on the way to get into Safe Mode; but the instructions I give you is out!http://www.bleepingcomputer.com/tutorials/tutorial61.html
Go to the above link >summary > Vista
Start Vista normally
Uncheck the boot under the STARTUP tabUsing the method of System Configuration tool:
Note: If you have problems to enter Safe Mode using the F8 method, don't use this method to force so that it starts in mode safe. For reasons that why you should read this.
- Close all running programs and open the windows if you are back on the desktop.
- Click on start () button.
- In the search box of the Start Menu () type msconfig and press enter on your keyboard.
- The System Configuration utility will open and you will see a screen similar to the one below.
Figure 8. Vista System Configuration utilityClick the Startup tab.
- You will now be on the screen start as shown below options.
Figure 9. Tab of Vista startup in the System Configuration utilityUncheck the box secure boot
- Press apply and then press the OK button.
- Now, you will see a prompt stating that you must restart the computer to apply the change.
Figure 10. Reboot promptClick Restart to restart your computer.
See you soon.
Mick Murphy - Microsoft partner
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How can I get my computor out of safe mode and go back to my normal mode?
How can I get my computor out of safe mode and go back to my regular walk mode?
Hello
Are there any error messages when you try to start?
Start - type in the search box-> find MSCONFIG in top - right click - RUN AS ADMIN
Startup tab - uncheck secure boot
If you can not always start in normal mode, try Startup Repair
This tells you how to access the System Recovery Options or a Vista disk
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxHow to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlI hope this helps.
Rob - bicycle - Mark Twain said it is good.
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