SANHQ 3.0.2 to 3.2.0 upgrade

Similar Questions

• List of servers SANHQ

  Hello

  is there a way to delete manually a server in the list of Server SAN HEADQUARTERS in configuration manager group EQL?

  There are two servers of sanhq only been gone for a while and I can seem to find an easy to remove from the list since I started having problems with supportassitant not being able to download newspapers

  Thank you

  Hello

  You can do the Group CLI.

  GrpName > monitor see the
  Index Home Ipaddress last monitor
  ---------- ---------------------------- ---------------------- ----------------
  908528775 xxxxxxxxxxxxxxxxxx.com 192.168.62.169 2016-07-13: 11:34
  926324697 xxxxxxxxxxxxxxxxx.com 10.126.196.20 2016-07-13: 11:37
  1791760442 xxxxxxxxxxxxxxxxxxxx.dell 10.152.18.72 2016-07-13: 11:33
  .com

  GrpName > monitor remove?

  -L'instance of the index to delete.
  GrpName > remove monitor

  Kind regards

  Don

• SanHQ 3.1 - alert space use review

  Just upgraded to 3.1 from 3.0.x. A thin provisioned volume that is less than 80% full keeps generating an alert that the volume is more than 99% complete:

  4.2 critical 03:21 12/01/2016 8 hr 31 critical Mr. Active: 99,64% use space on volume: VMDatastore

  The installation program is attached to the image. Anyone know why this alert is raised? PS4100 on the latest firmware.

  

  Known bug and problem good luck seeing a fix, has been around for awhile that's why I rolled back to a previous version of SANHQ

• SANHQ and Assist Support

  Hello guys - our SANHQ is behind the firewall and no access to the internet. Newspapers of the looks are not getting downloaded to dell. Can we use proxy in SANHQ to allow the logs must be downloaded or what is the name of the server SupportAssist and the port it uses to get out do us NAT?

  Group activity Type Description length payload ID timestamp server status
  06/03/2015 15:01:10 data Diag - on demand - download waiting for retry data collection could not be uploaded to the SupportAssist server, connection failed. The data collected retrying the upload at 06/03/2015-18:00.    41 s.        Default server

  Hi Ad,

  This info is in the SANHQ Administrator's guide.  Table 2

  I stuck here, but it is not copy and paste.

  Solution

  Table 2: Protocol and Port information for a feature Standard SAN HQ

  Protocol (Port) ¹

  Description

  TCP/IP (8000)

  Communication client-SAN HQ TCP/IP server. You can change this number and host name/IP address of the port on the SAN page seat Service Con - figuration (for more information, see Configuration settings Server seat of SAN on page 67).

  HTTP (80)

  Communication Client HQ SAN on the Web to retrieve the latest updates of information (psonlinehelp.equallogic.com). For more information, see get Notifications of updated SAN Headquarters on page 22.

  UDP (514)

  As an option. Communication Server HQ SAN in the picture of the PS Series, to view syslog entries in the Panel events and Audits.

  SNMP/UDP (161)

  Communication between the HQ SAN server and the table for the series PS stand-ard of data collection.

  SSH (22)

  Secure Socket Shell communications between the HQ of SAN server and

  PS Series and for the initial setup of SupportAssist Bay.

  TCP/IP (2606)

  SupportAssist data collection port to connect with the PS Series table.

  HTTPS (443)

  Communication of SAN HQ server on the server of Dell's Support for downloading data Sup-portAssist and weekly updates of local repository (including the material and newly-sup-port disks).

  ¹For SAN HQ servers that use a proxy, the ports must be opened for all features. Enable an exception to allow https://apwebservice.dell.com to the secure web server of SupportAssist.

  Kind regards

• SANHQ 3.0 EAP error

  Hello

  Select a group from SanHQ 3.0 EAP (update 2.6) throws an error for us:

  Arithmetic operation resulted in an overflow.
  DevExpress.XtraCharts.v12.1
  at DevExpress.XtraCharts.Native.TextureInfo.CalcTextureInfos (Int32 frameWidth, frameHeight Int32, data BitmapData)
  at DevExpress.XtraCharts.Native.OpenGLGraphics.DrawBitmap)
  DevExpress.XtraCharts.Native.OpenGLGraphics.Execute (order GraphicsCommand)
  at DevExpress.XtraCharts.Native.Chart.DrawContent3D (Graphics graphics, INativeGraphics nativeGraphics, Rectangle bounds, Boolean lockDrawingHelper)
  at DevExpress.XtraCharts.Native.Chart.DrawContent (Graphics graphics, INativeGraphics g, Rectangle bounds, Boolean lockDrawingHelper, Boolean useImageCache)
  to DevExpress.XtraCharts.ChartControl.OnPaint (a PaintEventArgs e)
  to System.Windows.Forms.Control.PaintWithErrorHandling (a PaintEventArgs e, layer Int16)
  at System.Windows.Forms.Control.WmPaint (Message & m)
  at System.Windows.Forms.Control.WndProc (Message & m)
  at System.Windows.Forms.NativeWindow.Callback (IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

  Someone else you have this error?

• SANHQ v 3.0 Critical Error disc

  So I had to upgrade to 3.0 SANHQ, and now, one of my paintings give me these 15 'mistakes ':

  Priority alert ID "estimated."
  Description of State duration detected time"
  3.8 critical 06/11/2013 12:03 8 hr 3 critical Mr. Active: the current firmware of the Group (6.0.1) is not compatible with the firmware of the disc on the drive 15 to Member SATAMEMBER1. Please contact your Dell support provider. Support of important disc information: model number-SEAGATE ST31000340NS, revision of the Firmware XR38 and the number of series-9QJ3AXGS

  I have havnt seen this error in one of the older versions of SANHQ before.

  I spoke in support, and the engineer said, that there was a replacement of these drives due to errors. But they only took contact with customers who have had on a number of disks fail on them (we only replaced one in 5 years).

  I just wanted to check here, if anyone else has encountered this error. IM planning on the upgrade of firmware 7.0 Friday and I don't want to have problems with a defective table because of this error.

  It fixed itself, once I had firmware 7.0 on my paintings.

  Seems to be a problem with the specific drives, 6.0.1 and sanhq 3.0

• sanhq 2.6 incorrect version number display?

  I've updated our 2.5 to 2.6 sanhq yesterday.
  But when I run sanhq it's to show the version of the server: 2.5.2000.6748 (in the screen and help on)

  But I do not see the new features. (monitor of political reliability of raid)

  Is this a known issue?

  Even doing the 2.5EPA version that shows 2.2.something. So I would say that when is presents itself as the Version number that displays the version crorrect of GA.

  Kind regards

  Joerg

• SANHQ 3.0 EPA + retransmission errors

  One of the nice new features of SANHQ is announced as this allows me to see what ISCSI connections I retransmissions.

  That function is not in 3.0 EPA. or at least something that I am not consistent on it requires.

  My envoriment is running 6.0.7

  If I look in the iscsi connections, I see the following columns:

  Target, Initatior host name, IP address of the host, Port, connection time, full read, write Total, I/O rates, target Type,.

  The manual for 3.0 clearly shows an image (figure 29) another field called percentage retransmit.

  This field is missing in my install :(

  What should I do for this.

  I'll be back a message of support.

  The new figures of retransmission appears only if your running with firmware 7.0 EPA EPA 3.0, it does not collect such statistics in version 6.0.7

• SANHQ - course Ops ARE / s vs estimate the IOPS Max

  Hi - I'm a new 4100 with SANHQ - I'm pretty new to it, so I'm digesting a lot of new stuff now.

  I look at the estimated Max IOPS is 313 right now, but for the last day, I run between 900 and 1900 IOPS / s. read/write is 58/42%.

  So where is the estimated max come from? I'm running at least double the estimated max is right now...

  Thank you

  Ed

  Hello

  The estimated max is based on a fixed block size for the calculations.  If you run a different average than that, which would explain what you see.   There is a section in the manual, also available online, which has more information on the interpretation of these figures.

• Pool and the Volume of data latency does not match the SanHQ

  Using some PS6000 (Sata and SAS) as a back-end for ESXi and looking at the graph view on SanHQ and the raw data on export, but I'm not able to give a sense of latency information.

  Generally for fields, the data in the column pool or member matches very closely to the sum of the parts of the volume (for IOPS / s, flow, read, write, etc.)

  However, latency is not, nor is he anywhere near average either.

  In the graphical display we noticed high (20-40 ms) latency playback of our pools and members, but the volumes that make up these pools are all less than 10ms. During a storage vmotion, we will see a huge spike in IOPS / s and latency and sizes KB will drop to almost nothing during the copy rebound back at high levels as the traffic goes down.

  Makes a lot of sense to me (except perhaps if seq I/O is reduced to deal with latency)

  To monitor latency, it seems that I need to watch the largest volume of latency of a given pool, but not the pool itself or asymmetric information.

  I would get a few reports of MS Log Parser against export CSVs, but I need to make sense of this first. Latency is a KPI is no not a lot of sense.

  When you see the IOPS rise and the latency goes down, it's actually a normal thing. It is called Nagle algorithm. It makes pretty much the TCP packets wait until they are full before sending them. Here is a document that can be useful, what explains the algorithm more in detail.

  http://SearchNetworking.TechTarget.com/definition/Nagles-algorithm

  Until reporting problem you're talking about I would recommend making sure that the last FW is installed on all members of the Group and ensure well the last version of SAN HQ are also installed. Just curious you have configured replication? I can't wait to hear back on your part.

• SANHQ creation of snapshots?

  Hi, we have recently improved our SAN HQ to the latest version, and now, every Sunday, all my LUN with snapshot space take a snapshot.

  I have no idea of what he does, but I can confirm that it was after SAN HQ has been updated.

  Can someone tell me where I could check and see what service creates a snapshot?

  Thank you

  Nathan

  Hi Nathan,

  It is not something you can see in the GUI.  It is already a 'net' for volumes with reserve instant without any snapshots of security.   You can only change or disable the Group CLI.

  Tracks by default (DSS) snapshot on volumes with snapshot reserve to something else then zero and do not have a configuration snapshot on demand.  If you set the reserve instant volume to zero (0) DSS will not create the snapshot for a volume.

  Also to the CLI of group you can enable/disable or set the time of day where the default snapshot is running:

  GrpName > grpparams by default-snapshot-sched?

  Disable - disables the snapshot grid by default.

  Enable - enables the snapshot planning by default.

  Show - displays the current values for snapshot planning by default.

  start-time - value start time of the default schedule of the snapshot.

  Also note that if the reserve instant zero you will return the placeholder for the snapshot to the pool.

  Therefore to you how you want to handle this.

  Kind regards

  Don

• SANHQ report of the firmware is up to date after the upgrade

  I just updated our SAN we receive alerts about readers being obsolete.  The upgrade was successful, but I still get alerts on this issue.  for example:

  • [ID: 3.7] Review: Firmware disk disk 23 for STB-PS4100 member is obsolete. Connect on-site support Dell EqualLogic customer to https://eqlsupport.dell.com/secure/login.aspx and download the current drive firmware and instructions. Support of important disc information: number of model-ST900MM0006, revision of the Firmware LE08 and number series-S0N1XN8B

  Anyone have any idea why this is happening and how to fix it?

  Thank you

  You are looking for a tree in the evil forest ;)

  Download

  or simply click on PS Firmwares, scroll down a bit and extend "Recommended PS Series hard drive Firmware". You will see a cover and download *.tgz and a *.pdf. Download the *.tzg and take a look at the PDF How do to download the tgz and begin the process of updating command line (once again... EQL Groupmanager does not help).

  .

• SAN HQ on Windows 10 Support

  Any idea when the installer SAN HQ will be patched to support Windows 10?  Right now it won't install not because he thinks that .net 4.5 is not installed, when it comes with 10 Windows by default.  Guessing the installer is simply not set up to correctly detect.  Thank you.

  I realized a work around that.  Install SanHQ 2.6 on your machine windows 10 then when it opens it will say the version is obsolete and it will upgrade.  On the Server Setup does not check for .NET 4.5.

• Alert Notification SAN HQ

  Hello team Dell,

  Had this error: hope you can help

  This message was generated by the service Dell EqualLogic SAN headquarters (version 2.5.0.6470) running on SaNHSVR

  The following conditions on the group EQL (MailScanner WARNING: digital links are often malicious: 150.xxx.xxx.x19) generated an alert notification:

  Warning conditions:

  • 23/07/2016 01:04:26 to 26/07 / 2016 09:02:46
    • [ID: 1.6] The Group EQL was added by using non well known address (MWKA). Delete and add the group using the well-known address 150.xxx.xxx.x21 management group.
    • The Group EQL was added by using non well known address (MWKA). Delete and add the group using the well-known address 150.xxx.xxx.x21 management group.
    • Condition has already generated an e-mail message. If the problem persists, additional messages will be sent approximately once every 6 hours.
  • 23/07/2016 07:16:20 to 26/07 / 2016 08:09:19
    • [ID: 3.23] ATTENTION: Network member EQL01-FLC Port isn't reachable.  Unable to get network for Member performance data.
    • Condition has already generated an e-mail message. If the problem persists, additional messages will be sent approximately once every 6 hours.

  NOTE: To customize the e-mail notification to alert launch an instance of the customer SAN seat then:

  1. Click on the 'Settings' button, then select "e-mail settings."
  2. Select the tab 'Notifications '.
  3. Select the group to edit.
  4. The upper part of the checkboxes allow enabling/disabling of all alerts in a specific category.
  5. The selection of the bottom contains allows enabling/disabling of individual alerts.
  6. Click on the "Apply" button to save the changes to this group or all groups.

  Hello

  You are running a very old version of SANHQ.   The current version is v3.2.

  The first error is quite simple, it seems that the incorrect IP address was used to add to this group.   What the dedicated management interface configured once it has been added to SANHQ?

  The 2nd error could be a connectivity issue, old SANHQ, old EQL FW or table was very busy at the time.  It could also be linked to the incorrect configuration error if errors refer to the same group.

  What a picture of model and firmware currently running?

  Kind regards

  Don

• EQL MEM Kit - active paths reduced from 4 to 2 after the installation of SDK Dell MEM

  Hello

  We currently have 1 group EQL which EQL 1, PS6100XS member. The PS6100XS Member currently has 3 data warehouses. In courses run ESXi 6.0 u2 and MEM kit 1.3.0.410095 (dell-eql-mem-esx6 - 1.3.0.410095). The ESXi host has 4 network dedicated to EQL iSCSI adapters. All networks are confirmed to be installed properly with good ESXi iSCSI Port binding.

  Before you install the SDK Dell MEM on the ESXi host, active paths in the vSphere EQL data store shows 4 paths. After you install the SDK Dell MEM, it correctly sets the path to DELL_PSP_ROUTED but the railways reduced to 2 for each data store:

  

  Note: it is not a high volume of traffic again on data warehouses because it was such an environment relatively new.

  Any thoughts as to why there are only 2 active channels showing and not 4?

  -Saud

  Hello Saud,

  This behavior is quite normal.  MEM and the table negotiating connections as needed.  Each connection consumes memory on the table, reducing the County means that more memory is available for the cache.

  Even under load, you won't probably each approach the bandwidth of two GbE NICS.  The only way to get that kind of flow is completely sequential loads with big block.  Then only the backup of servers and video streaming servers generate this kind of load.   Hypervisors tend to be just the opposite.  Since you have multiple VMs all do another IOs load becomes very random storage.  If the back-end storage tends to need of IO on MB/sec rates.

  With more than 2 x cards and MEM, MEM will use different cards for different volumes.  For network adapters will get used, but not every NIC for each volume.  If a NIC fails, it will use another NIC to replace.

  Also consider what happens to storage.  A PS6100 has 4 x GbE NIC.  If you max 4 x network adapters on a server you would also be max on the Board with a single node.

  If you have installed SANHQ you will see this clearly enough.

  Kind regards

  Don