Satellite A350 - Touchpad has stopped working

My touchapad worked well on both the system and dedicated driver (synaptics). One day I turned it off using Fn + F9 and after that I couldn't activate it. I used the pilot system then. So I installed Synaptics but he says there is no device conpatible to work with. I also tried Alps - no result. So I checked bios - Pionting Dev. is. I changed this option twice thought, it can be useful - don't. Today it is about half a year since I have to use the usb mouse.

Yesterday, I restored the system - I had a full, independent image. It was created when the touchpad still worked. After restoring the touchpad does not work. So I decided to install the system fresh - same problem. I almost thought that touchpad is broken. However, today, I noticed that when I disconnect the USB mouse, and then between this action and touchapad sound (inform of this action) of the system works - for approx. 0.5 seconds. It moves! But I failed to turn on.

I don't understand what's the point. I read some post on other forums. It seems that other people have same problem. They have different but always Toshiba notebooks. I think that we need professional help. Can get us?

Sorry for my English.
Best regards
Evening primrose

Hello

To be honest I n t found other similar topics so it doesn t seem to be a common issue. Also, the touchpad on my laptop two Toshiba works perfectly and never had a problem. In addition here it s only a user to user forum where you can talk with normal people like you and me. If you want professional help, get in touch with an authorized service provider.

In any case, a point is not clear to me: you have written on several system restores, images, etc., but what images you used exactly?

In your case, I recommend a Toshiba Recovery disk recovery facility. The disc can restore factory settings (out of box) with all the necessary drivers and tools. After this installation everything should work properly again.
Otherwise it s a hardware malfunction

Tags: Toshiba

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