Satellite A500 keyboard and Touchpad freeze but the computer is still active

Hi, I hope that some might be able to help me with this frustrating problem.

Keyboard and mouse on my laptop have, during the last 4 months, been freezing almost randomly.

This problem occurs only with the keyboard and notebook computer touchpad. If I use an external USB mouse, I have no problem.

Please note that this is not all the freezing system. Once the keyb + touchpad freeze has occurred, I can always plug in a USB mouse and continue to use the computer.

I have windows 7 64-bit.

And what model of laptop do you have?
Are you using the Toshiba recovery image or your own installation of the OS?

Tags: Toshiba

Similar Questions

  • I just installed an airport extreme router and WiFi works, but the status light still flashes.

    I just installed an airport extreme router and WiFi works, but the status light still flashes.

    Open airport utility... Click EI... and see what the cause of the problem. It will give the list of questions on the summary page. Click on each of them and he will offer you even solutions.

    for example the firmware needs to be updated... nothing major... or DNS is wrong or double NAT...

    Without our crystal ball, we do not know what is the issue.

  • Satellite A300D-11 s - keyboard and touchpad freezes

    Hello

    I have a lot of problems with my Satellite A300D-11 s (for the region of the Adriatic).

    I have Windows 7 Ultimate with installed all the drivers from the Toshiba site. Everything works perfectly... but...

    When I first time works laptop, can't initialize graphics driver, keyboard not working and touchpad is froozen. In this situation, I can use external USB mouse and keyboard, Internet (WLAN, LAN), Sound. When I reebot the system, Windows 7 loads and works perfectly and I can work 3-4 hours. After disabling laptop and put on 30 minutes, 1 hour or 6 hours, problem exists always again :(

    Then I reinstalled the system of zero, use, update to the latest drivers and issues is always present. I tried this 3 times, but I have no idea what to do. Sometimes when I close the lid of my laptop and later at the output of the keyboard and the touchpad of stand by are frozen.

    Laptop have guaranteed but last time, replaced service card motherboard and CPU. Laptop may be defective?

    Thnx and sorry for the gramatic mistakes

    Hello

    > graphic driver cannot initialize, keyboard is not working and touchpad is froozen. In this situation, I can use external USB mouse and keyboard, Internet (WLAN, LAN), Sound.
    For me, it sounds like that just internal peripheral input (keyboard and touchpad) don t work more and they need to be replaced.
    What do you think about this?

    You can contact your authorized service provider. They can exchange the two parts for you.
    Check this box!

    Regarding your display driver problem, you must update the driver and install the latest version of the BIOS.

  • Re: Satellite C660 - keyboard and touchpad are not working

    Satellite C660 - 28H

    Win7 64 bit

    Kaskpersky antivirus deleted the file 'system32/driver/cekbfilter.sys' for reason of keylogger (Kaspersky Support says error of file anti-virus, Kaspersky is not virus or virused), and after I restarted OS I find keyboard and touchpad not working do not at all.

    Also I already asked to [US Toshiba Forum | http://forums.toshiba.com/t5/Keyboards-Touchpads/satellite-c660-cekbfilter-sys-deleted-and-no-keyboard/td-p/364673] and he has been Advisor to ask here also

    I can't use Windows recovery (have no recovery point) and I don't want full recovery of factory default - there are many flexible and personal data stored.

    So here how to get the drivers? As I have already said to US Toshiba Forum - I already tried to delete the driver of pad touch and installation of synaptic official site and I haven't changed anything.

    I also think that antivirus can remove not only the file, but some patches to remove the pilot "wrone.

    Eh, it's very stupid situation now. I never had such problems, but it will be interesting to find solution to this.

    Have you tried to connect a mouse outside, just to see if this can work? I want to say that it is much easier to use Windows with the mouse and choose different options.

    If it works, try to open the Device Manager and properties for the keyboard. You will find the option to update the driver. Check if you can find some update driver. The keyboard uses the standard Microsoft so f driver, you may be in line that some drivers are.

    Of course the best solution and easiest for you is recovery facility. If you don t want to do this try to find right drivers using this driver update option.

    One last thing: If you have a lot if important saved on the HARD disk you can remove your laptop and plug it into the other PC / laptop as external device and make a backup. After doing this you can install the recovery image and the problem is solved.

  • Satellite L505 - 14 d: my screen is black, but the computer is still running

    I bought this computer in September and it worked fine except this time I had to reload the whole system because of two anti-virus programs, but I think that this has nothing to do with my problem. I've been on the PC, the other day, and all of a sudden it turned black. I wasn't doing anything unusual. When I looked at him the screen was all black, but the computer was working as he has always done. I also saw that the market and stop switch on the digital/lock pad would not react. (a green light appears when the caps lock/num pad is activated). What should I do to get this computer running again WITHOUT permanent black screen?

    Hello

    What happens if you press the power button / stop 4 sec long?
    You see the Red Toshiba home screen?
    Have you tried the external monitor or FN + F5 option?

    I think you should also try the common workaround;
    Remove the battery and unplug the AC adapter. Wait a few hours and reconnect the two parts. Then try to turn on the unit.

  • Satellite A100 - keyboard and Touchpad are not working

    Hello

    Toshiba Satellite Pro A100 to my daughter has developed a few flaws.

    First of all, the keyboard displays random characters like a stuck key. for example, if Google or Wordpad will be randomly type a single character over and over again even when no key is pressed. Sometimes it will also open windows or programs as sank the "enter" key, or scroll through the icons on the desktop.

    Second, the touchpad is inadmissible and cursor operation is not possible since the touchpad or buttons. I don't know if the two are related.

    She assures me that she has not spilled anything on the laptop, so any help would be appreciated to correct these mistakes.

    Thank you
    Brian

    Hello

    Can you notice the same problem with external input devices?

    Otherwise it s time for a service provider allowed. I think the keyboard and the touchpad should be replaced and the technicians can help you.

    On the Toshiba site, you can find a list of authorized service provider.

    Good luck! :)

  • Did a system restore complete with built-in recovery partition on the hard drive, the recovery went well, but the computer is still slow and freezing.

    Original title: computer always slow and freezing after clean install

    It is a compaq 2007 desktop running windows vista premium, I work on it for a friend, they said he was running slow and freezing up all the time so I just went ahead and did a system restore complete with built-in recovery partition on the hard drive, the recovery went well but still have the same problems with the computer being slow and freezing up. any help would be appreciated thanks.

    Hello

    Step 2: You can also check if the problem persists in the clean boot state.

    Put your boot system helps determine if third-party applications or startup items are causing the problem.
     
    Try the steps in step 1 in the article to put your computer in clean boot mode.
    http://support.Microsoft.com/kb/929135

    Thanks and greetings
    Umesh P - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

  • Uninstalled AVG, but the icon is still active in the systray

    I downloaded AVG more their time 24 Tune up.  Computer is very slow so I uninstalled and installed Microsoft Security Essentials

    The AVG icon is still active in my tasbar. have tried ininstall again, but he won't

    My laptop freezes and I can't "Add or remove programs" to see if its still there.  To the down loaded games taking too long to come and freeze for centuries before change of scene and then stop completely. If I can get the Task Manager to show everyone, there are several screens, but I was also reduced to press the off button - wrong I don't know.

    Can anyone help I get desperate!

    Of http://www.avg.com/us-en/utilities

    «AVG Remover»

    AVG Remover eliminates all parts of your installation of AVG on your computer, including the registry items, installation files, user files, etc. AVG Remover is the last option to be used in the case of the AVG uninstall / repair installation process failed several times. »

    Probably you need to download, install and run the 32-bit version of AVG Remover.

    EDIT

  • Satellite C660 - keyboard does not work but the Num and caps lock shift are on

    I have a Satellite C660 which was working fine this morning. When I came home from work and he turned, the keyboard does not work and therefore can not enter my login information.
    The Num and caps lock shift are turned on.

    Any ideas on how to solve this problem?

    Hello

    You are able to disable the CapsLock and NumLock?
    You can access the BIOS by pressing F2 by turning on the device?

    If this does not work, I would recommend checking an external USB keyboard.
    If the USB keyboard would be functions, then this means that the internal keyboard is defective and must be replaced.

  • Failing satellite C660 - keyboard and Touchpad

    In an attempt to get the FN key works again, I installed the last "Flash Cards Support Utility', which has greatly exacerbated the problem. No keys on keyboard work (there are still be able to go to it, that the number lock light) and the touchpad does not either, with its buttons.

    I guess it was something to do with that I installed everything but I don't really know where to start. I have a usb mouse and a keyboard to spare so can't use the laptop, but would be very grateful for any help in fixing it.

    Thank you

    Before the issue of a debate: you have a problem with FN keys only or you may not use the entire keyboard?
    What is with touchpad? Touchpad may be disabled? Have you installed Synaptics touchpad driver?
    It is really not easy to say what is happening out there, but perhaps you should install recovery image and test the functionality with the factory settings. I mean, with the new installation of the OS, everything should be OK. If this is not the case, there must be a hardware problem.

  • Satellite Pro A210 - keyboard and touchpad stop working after hibernation

    I installed Windows 7 (32 bit) on my Satellite Pro A210 and have a similar problem. When it starts OK but after hibernation the keyboard and touchpad stop working after 3 minutes. The only way to fix it is a re-boot of the force.

    Anyone have any ideas?

    Hello

    You have installed all the drivers for your laptop? I mean especially the chipset driver.
    Check this box!

    If you have yellow exclamation points in Device Manager, you must install all the missing drivers.

    Last but not least don't forget to install all Windows 7 updates available that you can get thorugh Windows Update.

    Sorry, but that's all I can say at the moment

  • Satellite A300 - 1 5: keyboard and touchpad not working

    I have problem with keyboard and touchpad. Laptop satellite A300 - 1 5

    I have Vista home premium and when I turn on the computer, I put password in the user box then my keyboard and the touchpad do not work.

    In the Bios my keyboard work but when Vista starts it doesn't have.

    How to solve this problem?

    Thank you!

    Hello

    First of all, please check the status of the device in Device Manager.
    Please check if the keyboard and touchpad are listed correctly without any yellow exclamation point.

    But you should try to reinstall the drivers again, even if the keyboard and the touchpad have been recognized correctly.
    In this case I recommend to remove the keyboard and the touchpad Device Manager, and then you must restart the computer once more.

    After Vista has restarted the two devices should be recognized again and should work.

    Please check this!

  • Keyboard and touchpad do not work on Satellite C870-13F

    I have a computer satellite C870-13th since August.

    Yesterday for no apparent reason, my touchpad has stopped working. (no, I didn't turn off)
    Not really bothered by it, I continued working on my computer for several hours.
    Find it me so that he might be a little bug, so I decided to restart my computer.

    When we turn back, not only my touchpad does not work, now nothing on my keyboard responded, not a single touch. I've updated the drivers, bios, done a virus scan, restored my computer for a few days before, nothing is.

    The strange thing is that the keyboard is always when I press F1 or F8, 0, enter, and arrow keys to get into the menus before windows starts.

    Help them, I used the toshiba recovery to restore the computer to factory settings.
    Despite all this, keyboard and touchpad are still pending.
    I don't really understand, because it works at startup may not be real materialistic damage!

    Now, I'm getting frustrated cause I have more solutions and tapping the screen with the keyboard is really slow! = p

    Any help?

    Hello

    I think that it s a bad material work because you have already tried the system recovery and the keyboard does not work even if you use the factory settings.

    But it would be interesting to know if the USB external keyboard would serve. You can test this? In my opinion if the external keyboard would work properly, then it would mean that your keyboard is faulty and must be replaced.
    I m wondering if the fault of the touchpad is related to failure of internal keyboard.

    However, I think that the guarantee must still be valid if you bought this unit in August. Then get in touch with service and guys should fix it for free!

  • Satellite A300-1AL - keyboard and touchpad issues after change of OS

    Hello

    I'm looking for suggestions or ideas how to deal with the problem of keyboard and the touchpad, which occurred just after I installed the new operating system. I changed from Windows Vista to Windows 7 and my keyboard and touchpad become inactive after a few minutes of starting the system. It is not serious if I write something or not, the unit works for a short time, then turn off automatically. I tried to find updates the driver but failed to come through what might be the solution. It is difficult to work with the screen keyboard so I hope that you will be able to help me.

    Thank you in advance,
    perkit

    I have Satellite A300-1LI and I installed clean Win7 32-bit using the Microsoft installation disc and all devices are working properly including the keyboard and the touchpad.

    Have you installed Win7 upgrade or clean the Win7 version?
    Have you used Microsoft installation CD?
    In General, keyboard and touchpad must work without any additional driver.

  • Re: Satellite C660-21Z - keyboard and touchpad began to play up

    Hi looking for help. I have a satellite C660-21Z and in recent days the keyboard started playing up, some keys don't work at all and the touchpad worked only occasionally.

    After trying different afew suggestions and uninstall last updates etc. I still had no luck, so I tried updating the BIOS when it went to reboot turned and then nothing, it's just sitting with the power light on and the fan runs and has been like that for about an hour!

    Help please!

    Do you have you stopped the update of the BIOS either completed correctly updated the BIOS?
    It might be possible that something was wrong during the update

    Try to remove the battery and unplug the AC adapter.
    Wait 30 min and then press the power button / stop for 30 seconds and then connect the battery and the AC adapter and try to start the chance good unit

Maybe you are looking for