Satellite A660 - change Windows 7 32 bit to 64 bit

Hi there everyone.

Really hoping someone can help me here. My A660 had 64-bit Windows 7 installed on it. It was installed as an option I chose when I bought the new product. I had to fix it because the hard drive was bad sectors. If Toshiba gave me an interview and gave me a new hard drive and reinstalled Windows for what they called the factory settings. It seems that it is 32 bit Windows7.

Now I have a problem when I go to reinstall my system image before taking service, I've created, but I seem to fail whenever I try this. I used the advanced recovery methods and he does not see my hard drive, but when I restart from there he concludes the backup on the external drive, but then he says that he cannot reinstall and I need to reinstall from the recovery disc. So I restart from that and it loads, but it gets to a point where he wants me to insert a disc to cotninue recovery and, as previously indicated my system image are on an external hard drive.

I'm really lost, stayed back and tried to copy the image of the system directly on the folder of C, but which does nothing. I don't know what to do to get the picture of the system either accepted, or the recovery disc that I have the system installed.

I'm not a tech guy, but am pretty comfortable in following instructions. Can anyone help me, either move to 64-bit or reinstall it with. Please, I beg you, help is needed! I thought I did everything I was supposed to and followed all the rules handy calculation, but I do not.

Thanks in advance for any help
Rick

Hello

> It seems that it is 32 bit Windows7.
Is this really Windows 7 32-bit and you have already verified this? You can check if you right click on my computer and select Properties.

If he s really Windows 7 32 bit, you can restore the 64-bit version using the Toshiba recovery disc but if I understood you correctly you don t have the recovery disk and only some of the files you backed up on external HARD disk, right? Well is not enough

Normally, the recovery disk Toshiba, you create yourself as mentioned in the user manual. Using this disk, you can restore the original settings of the case and after the first start of your laptop you have seen this message:

+ Important INFORMATION +.

+ your system is equipped with a hard drive recovery system. If you need repair.
+ your computer in the restaurant to original factory State, you can do it directly.
+ HDD (press F8 when you start your computer, choose "Repair your computer" +)
+ and follow the instructions in the menu) or create a media drive bootable recovery to that end. +.

+ Toshiba recommends you create recovery disk medium uses the "Toshiba Recovery Disc Creator' to ensure the +.
+ Hat you are able to restore your computer to the State of origin, installed at the factory, even if your computer +.
+ Gets severely damaged.

In any case, now it s too late for that, but you can directly order such a disk from Toshiba:
https://backupmedia.Toshiba.EU/landing.aspx

Tags: Toshiba

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