Satellite C50D - A - 13 G - white screen at startup

New computer laptop, purchased as a Christmas gift.

It is true that it is not used daily, but recently when start to the top of the screen is empty.
Have you tried a fix online - that is, remove the battery and connect the power cable and it works well at the moment (I use it now).

Is this a battery problem?
A screen problem?

I'm not all grumpy. Is this a problem with this model?
I guess I should take it back to the shop to see if they could help?

Sorry for these 20 questions!
Any help gratefully received.

Thank you.

Just, without panic. Test it with the battery, without the battery and you will see exactly what is happening. If the problem occurs again and again, contact your dealer and ask for help. Laptop is new with valid warranty so don't worry. If there are some laptop serious problem will be verified by the service provider.

Tags: Toshiba

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