Satellite C55-A-1N2 - Windows is broken and without access to the repair option
Hello
One of my friends had a Satellite C55-A-1N2 nine November 2013 with windows 8.1.
The serial number is: yd344983s
Initially, there was a problem with wifi.
I found a lot of adware...
I have uninstall most of them by hand and clean everything with adwcleaner.
The laptop works very well, I cut the DNS client service and add anti-pupsadware in the hosts file to prevent any new installation of adware.
Everything was ok and give again to a friend.
But the new commissioning, windows was slow, unable to connect wifi, enter in the config panel, do anything actually.
I tried according to manual, press F8 and power, but who turns just to log on windows.
I also tried F12 and tried to use the CD of windows 7 without success.
You have ideas of what I can do?
This looks pretty bad.
Thank you.
Mickael
France.
If you want to restart the laptop and use the repair options or recovery, you must perform the complete closure. How to do that you can read on http://aps2.toshiba-tro.de/kb0/TSB2B03EY0002R01.htm
Reboot the laptop and if you want to use the repair options or recovery check it please the instructions on http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm
PLESE NOTE: do not do some experiences before you have created a recovery media. Use the preinstalled recovery media creator tool and create recovery DVDs or USB.
If there is a problem, you can use this recovery media to reinstall the original version of Windows.
Tags: Toshiba
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