Satellite C650 restart

Please can someone help me!

My daughter got her new laptop in July. Night last night, she said she turned off as usual - tonight, it does not start. It will not restart - fix anything - it will load and recover and then the white mouse pointer appears on a black screen and nothing else?

Hi Khartley,

Can you be a bit more detailed and what exactly is happening now?
Can you access the Windows Advanced Boot menu and boot into safe mode? Is it possible to start the HARD drive recovery?

In the worst case, you must reinstall Windows Toshiba recovery disc.

Tags: Toshiba

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