Satellite C650 15Z two USB ports have stopped working / load

Hi can someone throw their professional opinion on a current problem I am experiencing with my

Satellite C650 15Z
Windows 7

There are 2 USB ports which are now both inoperative - there seems to be no power from them (ipad/phones do not charge) and any flash drive I insert does not appear as a drive in my computer
and I don't hear audible alerts or message pop ups after insertion. Like I don't know what I look in Device Manager, I thought that someone may be able to help here?
Thanks in advance

Hello

In Device Manager, you can try to delete and remove the USB host controller and USB hubs.
All these devices are responsible for the functionality of USB ports.
After you remove the USB host controller and USB hubs, restart the laptop.
Usually the Windows operating system should recognize the devices automatically deleted after that, you can check if the USB feature is back.

Tags: Toshiba

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