Satellite C855-21V starts with black screen only

Hello.

This laptop was working fine tonight but having returned to use in the morning, the screen has no display.

When the laptop is turned on, the fan can be heard, 2. white light is on but nothing appears on the screen. Suggestions, please?

Thank you

Post edited by: Irusjalana

You don t see anything on the screen? Puhh it looks serious hardware problem
You can connect the laptop to external monitor to test it with 2nd monitor?
What to do if possible
If nothing is visible on 2nd screen, this means that your laptop s mother/graphics card chip seems to be affected

However, it seems that the problem of hardware and in this case, the Toshiba service partner could solve this.

Tags: Toshiba

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