SATELLITE L350d does not play DVD

I can hear the sound of the DVD I can't see the image please help :(

What model of laptop do you have?
What operating system do you use?
Which DVD player that you use?

Tags: Toshiba

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    If I understand your question correctly; the CD/DVD drive does not appear in windows Explorer. Is this right?

    Check this box:
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

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