Satellite L550 - DVD player-help you need

Hi all

I use a computer Satellite L550-10N.

Question 1 / hand: while watching a movie on DVD yesterday, the computer seems to loose contact with the DVD and did not want to read any more successful after one or two trial. I tried with other DVDs today, and none can be read. This means that the DVD drive is out of service? What should I do next? Has anyone encountered this problem? How to identify the default value? How to repair?

Issue 2 / secondary: while searching on the internet for similar cases (which I have not yet found), I found some drivers seem old and seem to need a replacement by new. The pilots include network adapter (Inter (R) Wifilink 5100 AGN;) Realtek RTL8102/8103 Familiy PCI-E FE NIC), sound, video and game controller (ATI HDMI Audio; Realteck Audio high definition), System (bridge Intel (R) 82801 PCI-2448) devices and "Device disconnected" (in french) as USB storage device. What will I do with this information?

Thanks for your help!

Cecile

Hello

I agree with Akuma.
You should try to remove and delete the upper and lower registry key filters: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Co ntrol\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
But it has been already mentioned in MS. knowledge base article

Before delete upper and lower filters in the registry, you must delete the ODD (optical disc) in the Device Manager list.
After that remove the upper and lower filters and restart the device.

Tags: Toshiba

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