Satellite L750 - impossible to recover anything from the CED

I have a Satellite L750. I called and received advice from TS.

I had suspected a virus and I wanted to restart from my CD that I created when I initially set the lap top up (I'm told that they are something of the image). I've learned to save and explained how to do this (I'm not warned technology; I know how to use the laptop for what I need, and that's all).
So I followed the procedure given by TS and made a back up it took quiet some time.

I contacted TS say again and again I have the CD I did again and I would like to save.
I followed the steps for me: hold the '0' key push down the on/off switch and wait - then follow the steps on the scree for 32 or 64 bit, and some hand it the WARNING came up... it happened and then it seems to restart.

When I asked help how really anything restart after that that it was not the support of security - and now I am unable to fix anything of the ERC myself nor I am able to recover something in the file 'back up' I - I made two more distinct (just in case).

I would like to know if I can recover/reinstall/import/use / copy the CD information
I did like the thing of the image

AND

How can I restore/reinstall/import/use/copy my files from this file backup that always asks me to 'restore' when I chose never - and even after this more than 4 times I have no files?

I'm not at all intuitive in this area; I really tried to look on the internet without success...

advice advice or info would really appreciate at this point, I tried to solve this problem since 08:05 Queensland times today (Friday 16.12.2011)

I would like to thank in advance for their help

Hello

Maybe it sounds silly now, but it is not easy to help with this. I think either it works or not.

Very portable can be recovered on two tracks:
-with the help of HARD drive recovery option (recovery image is saved on the HARD drive)
-using the created the CD or the DVD

If you use zero initially to the top, I guess you portable non-European. In any case try please to created once using more disks.
-Start your laptop and press F12 to get into the boot menu
-put the recovery disk 1 into the optical disc drive
-in the start menu, choose the CD/DVD drive and press ENTER

Optical disc drive will start to read the disc and you have to do is follow the menu on the screen.

Please do and tell us exactly what is happening.

Tags: Toshiba

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