Satellite L855-123 freezes from time to time
Hello
My laptop freezes from time to time, especially just after that is (re) starts. Most of the time the audio or the video freezes for a few seconds (any program I use), it affects everything else too (for example, when music freezes, google chrome will act weird as well), but I am able to move as much as I please.
In Event Viewer, there is a lot of "iastor, id: 9" since the 20th of this month (the day all gel started to happen). But as of yesterday, it seems to be have been replaced by "atapi, id: 11» I don't have any new software before all this happened?
I looked around and tried a couple things that have helped others: off Link State Power Management; made sure all drivers have been updated; Uninstall Intel Rapid Storage Technology. Nothing seems to work here however.
If all goes well, there is something else I could try before I have to go through the hassle of reinstalling windows 7 or get new hardware.
Thank you.
I guess you do not reproduce this problem of gel.
It very difficult to talk about issues that cannot be reproduced or occur occasionally.
But you mentioned the 'file iastor in your ad.
Iastor belongs to the Intel AHCI / RAID or SATA driver package.
So I think that the problem is related to the HARD drive or the HARD disk controller.
I recommend you update Intel® Matrix Storage Manager and Intel Rapid Storage Technology driver to the latest version (check page Intel).
If this is insufficient, recover laptop using Toshiba recovery disc.
In case this is not enough, you should check if the internal HARD drive might be the occasional reason for this system of freezing.
Tags: Toshiba
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Thanks for the reply.
As you said, after completing the scan found SFC, you get an error message indicating that there is corruption but was not repaired. Then, please follow the following suggestions to solve the problem.
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You said it appears only during navigation in the web site?
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Hello
1. may I know the version of the Windows operating system you have? It's windows XP, Vista, Windows 7?
2. you receive an error message?
3. What is the RAM in your computer?
4 is limited to a particular video format?
I suggest the following methods and check if it helps.
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See the link below for more details:
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To run a scan suite SFC as follows:
How to use the System File Checker (SFC) to search for missing or damaged system files in Windows 7
http://support.Microsoft.com/kb/929833
Method 3: contact your factory of the computer to update the graphics drivers.
For your reference:
Slow PC? Optimize your computer for peak performance
http://www.Microsoft.com/athome/Setup/optimize.aspx
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