Satellite P300 - 20 H (PSPC8E) - totally gel

Hi all

I bought the above P300 model and I have freezes when I try to stop the laptop (or sometimes when the system is restarted). Is a total freeze which means that nothing does, and I have to disconnect the AC (when no battery in) or hold the power over 4 seconds - button nothing to respond, nothing of blocking diode same caps is not responding when I press the caps lock - the laptop is totally frozen.

To be fully descriptive, what is happening is: I stop my Vista SP2 down and everything goes well until, when the blue screen "Shutting down" disappears. Then the laptop turns off the screen and hard drive but the power button stays on and the internal fan comes into play as well. Then my cell phone is totally frozen as described above.
From my experience, this happens every 1 to 3 or 4 times when shuttin down, so it's pretty frustrating and concerning. I have the latest BIOS installed V3.40 and also vista is freshly installed.

To be honest, I knew this kind of flaw with my previous laptop from other manufacturers that I got for four years but he has been rather gel when actually using the laptop and not only on shutdown what was even more frustrating (almost always when I tried to play games so, indeed I have not played any games on it at all... for four years).

From this experience, I promised myself not to buy more American equipment in my life so I chose Toshiba as a Japanese high-quality brand and... I am very disappointed... In addition when I received my P300, I was really frustrated because wireless did not work properly (download speed was capped at max 30 KB per second - after a long battle with her, I discovered upgrade BIOS to help V3.40) and also this recovery tool is really poor quality and does not give you the choice at all as I wanted to have some hard drive partitions be formatted to a certain size that wasn't available to me (as far as I see I have buy the computer, so it should be just to me what I want to do with control of demand and I).

In any case, I have overcome these issues to fight with her and doesn't sleep much so I was happy, I could finally start using my new laptop and stop worrying... how wrong was I?

Is this a kind of fault of computers and portable computers to freeze so difficult? or maybe it's the unfortunate characteristic of PC laptops Ms OSs and/or Intel processors?

May I kindly ask you to explain on that please? What are your experiences?
Don't you think that this issue can be fixed under warranty? What can we please?

Thank you very much for your help... I appreciate it!

Take care

meekeen

Hello

In my opinion, it is not easy to say what's wrong or why the laptop computer sometimes freezes during the closing procedure.
Is this doesn t happen (as shown above) and that complicate this problem because it would be impossible to replicate.

From my own experience of the OS (or laptop) could freezes during the closing procedure because some background process would have no answer and don't be clogged not.
I noticed the similar problem on my laptop (8 years old) after the installation of the Adobe Acrobat reader software. I put t know why but sometimes the process responsible for the Acrobat Reader didn't answer.
Finally I deleted it from the msconfig Startup tab and it helped.

In your case, another process/tool/software could cause this.
Maybe you should play a little and test what could cause this problem, you can disable some processes using msconfig.

See you soon

Tags: Toshiba

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