Satellite P50 - MS Bluetooth mouse disconnects frequently

Hello

I am owner of a P50 Satellite running Windows 8.1
I use with it that a Microsoft Sculpt comfort mouse connected via bluetooth

This mouse works OK with my old computer (running Windows 7) happens

Since I installed it on the Toshiba, I often have a total mysfunctionnement:
-The does'nt of the mouse work not at all
-It is seen in devices and detected as "working properly".

In this case, the only solution I have is to remove the configuration and pair it again with computers.

This problem occurs with varying frequency, from 30 seconds to several hours, I noticed that, when the computer is still running, without action on it, the mouse can remain active for hours but, when I use the computer, it most frequently disconnects

I wonder if this may have to do with the proximity of my smartphone (NExus 4), which has the bluetooth still offshore, but maybe can send waves that disturb bluetooth... but I never had any problems before with the Dell Vostro computer!

Does anyone have an idea or a solution?

Concerning

I m wondering why you did not contact or visit Microsoft support pages or forums to check if this mouse is compatible and if she supports the new Windows 8.1

You said you have tested this mouse with other mobile and Win 7.
Well well, Windows 7 isn't Windows 8.1. There are big differences between the system and especially the software and drivers are not fully compatible.

I found the support of MS Sculpt Comfort Mouse page
http://www.Microsoft.com/hardware/en-us/d/sculpt-comfort-mouse
I found the software for iOS, Win 7 and Win 8 but nothing win 8.1

So probably it s a problem of compatibility between the mouse and the Win 8.1

Tags: Toshiba

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