Satellite P500-12F - mouse trackpad not working not

Hi all

I just bought a P500 opportunity and the touch pad does not work, I tried to market through f9 FN keys but nothing will work even the left and right mouse buttons, I would like to ask if there is something else I can try or if not what kind of costs are involved to fix it please also where would I get a backlit KB and it would work on this model? When I type some time missing a letter as if I'm not hitting the keys hard enough, but I think I am lol...

Any help really appreciated, thank you very much.

Sincerely, Wayne...

Hi CT1965,

The touchpad does appear in Device Manager correctly and did you test if other FN keys work correctly?
What operating system is currently installed?

There are different reasons why the touchpad does not work, but first of all I recommend reinstalling the driver for the touchpad itself. You can download it from the official European driver Toshiba download page.

Regarding the backlight keyboard: it s based on the motherboard if there is a second keyboard to the keyboard backlight connector. Normally, you can check this if you disassemble the laptop and remove the keyboard and take a look at the motherboard, but if you are not familiar with the disassembly of the laptop I would ask a maintainer approved assistance. :)

Tags: Toshiba

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