Satellite P850 / 02C "Shut down" causes the reset and commissioning in an abnormal state

My laptop P850/02c meets Shut down by resetting and return upward in an abnormal state.
Abnormal state is that wifi is connecting is no longer an error message comes up - which I assume never happens to Microsoft.

The machine is running 64-bit Windows 8 with the latest Windows updates and is two weeks with this problem that may occur on the first day.

After advice from the dealer, I now tried shift while selecting Shut down - it works, the laptop shuts down as it should.

Does anyone know how to solve this problem so that the laptop responds correctly to Shut down?

See you soon

Phil

> After advice from the dealer, I now tried shift while selecting Shut down - it works, the laptop shuts down as it should.

This procedure completely stops the laptop

The point is that Win 8 past in hybrid mode, choose the option stop in the charm bar
To completely turn off, you must press SHIFT + X and have to choose Shut Down.

Here are more details:
+ Perform a complete shutdown in Windows 8 +.
http://APS2.toshiba-tro.de/KB0/TSB2B03EY0002R01.htm

Tags: Toshiba

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