Satellite P850-12Z - Toshiba DVD/BD drive is not compatible?

My disc drive won't read disks. I get an error message saying your ot Toshiba dvd/blue-ray player version is not compatible with this version of windows which is 8.1.

How can I fix it?

Your laptop model was offered with Win7. Have you installed the version of clean and later put Win8 to level to Win8.1?
What version you used in the past?
Have you installed player version available on the Toshiba download page?

Tags: Toshiba

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